₦airaland Forum

Good day nairalanders.

A couple of years ago, I started paying monthly for an education insurance with FBN Insurance.

Fast forward to June 2nd, 2021, the insurance policy matured, and I was expected to receive payment.

I visited the physical branch in Benin and was asked to fill a maturity form which I did.

However, payment was not made, so I resorted to contacting them directly via email at their registered email address, insuranceinfo .at. fbninsurance.com.

I was given a maturity form to fill and submit online which I did, and I was informed payment will be made within 10 business days (this was on the 29th of June, 2021).

Unfortunately, to this very day, the 2nd of September, 2021(exactly 3 months after maturity), I have not received any payment. I have sent emails to FBN Insurance that have not been acknowledged. I have called my account officer several times, and all he says is that they upgraded their system and I should hold on.

It is starting to feel like they intentionally do not want to pay me.

Irrespective of system upgrade, I am sure they're still collecting monies from new and existing customers.

Please if there's anyone who works with them that can be of assistance, I'll very much appreciate.

Tenderjunkie .So sorry to read this.Well.For Ur own good and safety,dnt give it info to the HELPING THIEVES . Send complain email to the HQ

tenderjunkie:
Good day nairalanders.

A couple of years ago, I started paying monthly for an education insurance with FBN Insurance.

Fast forward to June 2nd, 2021, the insurance policy matured, and I was expected to receive payment.

I visited the physical branch in Benin and was asked to fill a maturity form which I did.

However, payment was not made, so I resorted to contacting them directly via email at their registered email address, insuranceinfo .at. fbninsurance.com.

I was given a maturity form to fill and submit online which I did, and I was informed payment will be made within 10 business days (this was on the 29th of June, 2021).

Unfortunately, to this very day, the 2nd of September, 2021(exactly 3 months after maturity), I have not received any payment. I have sent emails to FBN Insurance that have not been acknowledged. I have called my account officer several times, and all he says is that they upgraded their system and I should hold on.

It is starting to feel like they intentionally do not want to pay me.

Irrespective of system upgrade, I am sure they're still collecting monies from new and existing customers.

Please if there's anyone who works with them that can be of assistance, I'll very much appreciate.

Thank God Eddy is on the matter...good news will come today.. share it wen it does

tenderjunkie:
Good day nairalanders.

A couple of years ago, I started paying monthly for an education insurance with FBN Insurance.

Fast forward to June 2nd, 2021, the insurance policy matured, and I was expected to receive payment.

I visited the physical branch in Benin and was asked to fill a maturity form which I did.

However, payment was not made, so I resorted to contacting them directly via email at their registered email address, insuranceinfo .at. fbninsurance.com.

I was given a maturity form to fill and submit online which I did, and I was informed payment will be made within 10 business days (this was on the 29th of June, 2021).

Unfortunately, to this very day, the 2nd of September, 2021(exactly 3 months after maturity), I have not received any payment. I have sent emails to FBN Insurance that have not been acknowledged. I have called my account officer several times, and all he says is that they upgraded their system and I should hold on.

It is starting to feel like they intentionally do not want to pay me.

Irrespective of system upgrade, I am sure they're still collecting monies from new and existing customers.

Please if there's anyone who works with them that can be of assistance, I'll very much appreciate.

Collect your money and flee!!Very pathetic company.

tenderjunkie:
Good day nairalanders.

A couple of years ago, I started paying monthly for an education insurance with FBN Insurance.

Fast forward to June 2nd, 2021, the insurance policy matured, and I was expected to receive payment.

I visited the physical branch in Benin and was asked to fill a maturity form which I did.

However, payment was not made, so I resorted to contacting them directly via email at their registered email address, insuranceinfo .at. fbninsurance.com.

I was given a maturity form to fill and submit online which I did, and I was informed payment will be made within 10 business days (this was on the 29th of June, 2021).

Unfortunately, to this very day, the 2nd of September, 2021(exactly 3 months after maturity), I have not received any payment. I have sent emails to FBN Insurance that have not been acknowledged. I have called my account officer several times, and all he says is that they upgraded their system and I should hold on.

It is starting to feel like they intentionally do not want to pay me.

Irrespective of system upgrade, I am sure they're still collecting monies from new and existing customers.

Please if there's anyone who works with them that can be of assistance, I'll very much appreciate.

Have u been paid

Those insurance sales people are 419ers.

They can sweet talk Satan to part with his money.

But u made a mistake. Many people always complain about these people,well i am not surprised at all.

ibechris:
Those insurance sales people are 419ers.

They can sweet talk Satan to part with his money.

But u made a mistake. Many people always complain about these people,well i am not surprised at all.

People are complaining because they dont have the basic knowledge and terms of insurance, they feel they can just terminate a contract, you think this is a bank where you safe keep money.

Insurance is savings, if you can save your money for a period of years or duration i will advice not to venture.

You may end up losing your money if you default.

Aidenhenry:
People are complaining because they dont have the basic knowledge and terms of insurance, they feel they can just terminate a contract, you think this is a bank where you safe keep money.

Insurance is savings, if you can save your money for a period of years or duration i will advice not to venture.

You may end up losing your money if you default.

A transparent company with transparent workers should be able to clearly tell the customers if they have lost their money, will be paid at a specific latter date and the amount they will loose if indeed it is a case of penalty.

Aidenhenry:
Have u been paid

Yes