₦airaland Forum

Hello house,

I recently got the Gionee s11 lite smartphone and realised today that it can't play voice notes and audio from WhatsApp.

Every other sources can play audio, but when i send or receive a audio file from WhatsApp, I get the error:

Sorry can't load this audio now. Please try later.

I have switched on every permison, accessibility and draw over other app function, but still the same problem. I know the phone is not defective and this is not an hardware problem.

I have even factory reset the phone. Gionee s11 lite users in the house, I need your help.

My system version is 5.0.013.OJ Release version.

Check your SD space

YOUNGELDER1:
Check your SD space

I have used just 4GB of the available 50GB space. And as I said, I have reset the phone.

I don't use SD card.

Have u used from the memory space? Abi u just saw only 4gb free space when u purchased it

try using another network

Incredible128:
Have u used from the memory space? Abi u just saw only 4gb free space when u purchased it

I have installed dozens of apps and this is ES File explorer, a third party app confirming that only 4GB has been used.

josielewa:
try using another network

I have tried that, and I know this is software issue not connectivity or network. Because another app also with no data isn't allowed to play recordings.

Abeg help me.

Here is the System version

ForG:
Here is the System version

Can any Gionee s11 lite user who is not using the device confirm that this is the newest version.

ForG:
Can any Gionee s11 lite user who is not using the device confirm that this is the newest version.

try updating ur WhatsApp or clear the cache of ur whatsapp

Lebronjames23:
try updating ur WhatsApp or clear the cache of ur whatsapp

Thank you, I've done that repeatedly. And also, it affects other apps also.

ForG:
Thank you, I've done that repeatedly. And also, it affects other apps also.

grant the *microphone of WhatsApp permission!!!

Lebronjames23:
grant the *microphone of WhatsApp permission!!!

Done that. In fact switched of mics all other apps except WhatsApp, still the same.

ForG:
Done that. In fact switched of mics all other apps except WhatsApp, still the same.

Use the phone to sow a seed in church on Sunday, and leave the rest to God.
Thank me later

Lordofalmajiri:
Use the phone to sow a seed in church on Sunday, and leave the rest to God.
Thank me later

It's a pity that offering a rejected item is viewed as seed sowing to your god.

That's not how the God that made me works.

But thank you for the advice, fam.

ForG:
Can any Gionee s11 lite user who is not using the device confirm that this is the newest version.

update your phone

Ibrahim3307:
update your phone

There's no update for it, I think. It says device up to date.

Try iPhone

ForG:
There's no update for it, I think. It says device up to date.

okay just be checking for update cos that is one of the major way to correct that problem

Uninstall and install your WhatsApp. Are you in Warri?

Ibrahim3307:
Uninstall and install your WhatsApp. Are you in Warri?

I mentioned earlier, I have even uninstalled the device.

ForG:
Hello house,

I recently got the Gionee s11 lite smartphone and realised today that it can't play voice notes and audio from WhatsApp.

Every other sources can play audio, but when i send or receive a audio file from WhatsApp, I get the error:

Sorry can't load this audio now. Please try later.

I have switched on every permison, accessibility and draw over other app function, but still the same problem. I know the phone is not defective and this is not an hardware problem.

I have even factory reset the phone. Gionee s11 lite users in the house, I need your help.

My system version is 5.0.013.OJ Release version.

all these phones sef. You didn't buy Tecno or Samsung etc, na Gionee you see buy

ForG:
Thank you, I've done that repeatedly. And also, it affects other apps also.

have you formatted the phone

Jacku:
all these phones sef. You didn't buy Tecno or Samsung etc, na Gionee you see buy

Used two Infinix devices mate, Note pro and Note 4 pro. I admit both were sturdy devices but they always had charging problems.

Samsung is not cost effective.

ForG:
Used two Infinix devices mate, Note pro and Note 4 pro. I admit both were sturdy devices but they always had charging problems.

Samsung is not cost effective.

tried TECNO? I've been using the Camon 16 for a while now and it's a great one.

ForG:
I mentioned earlier, I have even uninstalled the device.

okay