jboixxx:
Send a mail to the pmg and copy cpc. Check their respective sites for the email addresses.

I have reported the case to NIPOST PMG and CPC using these email addresses;
1. customerservice@nipost.gov.ng
2. contact@fccpc.gov.ng

I hope it's okay?

PoorUgly:


Follow the steps shown here,��
https://www.nairaland.com/6641271/attention-aliexpress-shoppers-urgent-notice

Wow this is nice

We should keep doing this and also talk to them about speedaf. En masse

PoorUgly:


I have reported the case to NIPOST PMG and CPC using these email addresses;
1. customerservice@nipost.gov.ng
2. contact@fccpc.gov.ng

I hope it's okay?

Not bad but you may just forward same message to PMG himself. Customer service may not give it due attention. I think it's pmg@nipost.gov.ng

Edohoeket1:

Oga relax o
Mine is 1 month 3 weeks now. I went to the office and even shouted I'll take them to court. They just replied me "Bros do your worst"

Which PO be this? Maybe they don't have the item atm. Me don taya for NIPOST jare. Even NIPOST staff don taya.

PoorUgly:


No! We shouldn't accept Nigeria like this. We must do something.

Boss I dey your back, no worry

Shimmaa:
Good day guys

Pls, this will be my 1st time buying off aliexpress,
I want to purchase Samsung note 10+ with charger from a seller but I have no idea how to purchase from aliexpress.

What's the current official exchange rate and how long will it take to get to me.

Another thing I need to know, pls put me through..

I would not advise you to buy a Samsung from alixpress, except what you want is a refurbished phone. Check Nairaland here, there are a lot of good deals for the Note 10+. My 2 cents.

jboixxx:
AliExpress gave you only that "return" option? That's odd. Try your luck. You may reject the offer of AliExpress and give a proposal of partial refund.

There's no place to reject their offer...

I can only cancel request

jboixxx:
If you've accepted the proposal, just do as advised or forget it. If you've not, reject the proposal and offer a partial refund.

If I'm buying for the 1st time from a store, I do video unboxing of.

I recently bought coin purses from a store but seller sent cotton swap! AliExpress still denied me refund sha. I had to renegotiate with seller again and offered to send me the purses.

That's the issue.. there's no place to accept or reject their proposal

Shimmaa:
Good day guys

Pls, this will be my 1st time buying off aliexpress,
I want to purchase Samsung note 10+ with charger from a seller but I have no idea how to purchase from aliexpress.

What's the current official exchange rate and how long will it take to get to me.

Another thing I need to know, pls put me through..

ah ah
better fones full Nigeria here now
AliXpress is not a place to purchase products like samsung abegg
this amount self will get you very good phones here
I dey sell fones samsung and iphones
number at signature below pls lol

TruthUntold:

They're about to start paying VAT to Nigeria, I was waiting for something like this to happen.

is there an alternative to AliExpress??

Icolosis how's the POCO X3 Pro battery life?

Shimmaa:
Good day guys

Pls, this will be my 1st time buying off aliexpress,
I want to purchase Samsung note 10+ with charger from a seller but I have no idea how to purchase from aliexpress.

What's the current official exchange rate and how long will it take to get to me.

Another thing I need to know, pls put me through..

You can get Note 10+ locally less than this price sef, why would you want to buy from AE?
I hope you don't think it's brand new

Nipost are so useless, can you imagine me and my sister have been waiting our my parcel for more than weeks which indicate it is in Nigeria. I asked my sister to go today she went there most of them tell her they can't find it, one of the officer called another one which handle speedaf items and gave my sister our package. This is so stressful

chocolatee:
Nipost are so useless, can you imagine me and my sister have been waiting our my parcel for more than weeks which indicate it is in Nigeria. I asked my sister to go today she went there most of them tell her they can't find it, one of the officer called another one which handle speedaf items and gave my sister our package. This is so stressful

your story no clear now, what type of tracking number is on the package?
are you saying it was speedaf that handle it?
or some guy that work at both speedaf and nipost helped you out?

It can't be overstated, i emailed nipost last week friday, they replied me today that they don't have record of both "tracks" i sent them, and to my surprise my local post office called me to come for one of them shortly after, There computing , database and tracking of packages aspect is definitely not working.
Buying of phones for now is advice to be done through third party shipper

Icolosis:


Wow this is nice

We should keep doing this and also talk to them about speedaf. En masse

Yeah! I wish Nigerians can unite.

kachi19:


is there an alternative to AliExpress??

Jumia Konga, Banggood,

jboixxx:
Not bad but you may just forward same message to PMG himself. Customer service may not give it due attention. I think it's pmg@nipost.gov.ng

Good off I go to do it

Adegbem01:

your story no clear now, what type of tracking number is on the package?
are you saying it was speedaf that handle it?
or some guy that work at both speedaf and nipost helped you out?

Let me clear it for you. Speedaf, shipped it to Nigeria and for some unregistered packages in some locations they don't reach they hand it to Nipost for Last mile delivery. That is were the hold up usually happens.

PoorUgly:


Jumia Konga, Banggood,

Even Banggood won't be an exception to the new VAT regime.

jboixxx:

Sorry about your experience. I had a similar case back in 2017 or so. I was alerted by the officer in charge who insisted that I checked my package before leaving the desk as it seemed to have been compromised. I did and phone and charger weren't there. I filled a Compromised package complaint, made their oga signed an acknowledgement copy, gave them 2 weeks, reported the case to Abuja and copied Consumer Protection Commission. NIPOST refunded me. They got to know the items were compromised from point of entry.

One thing I won't stop doing is, complaining to the authorities when I get served badly or unprofessionally. That way, I believe service deliveries will be improved upon.

I've recently reported a staff of Speedaf that failed to deliver my item, claiming he didn't receive it after logging it as delivered. I had to reach out to one of their supervisors in Lagos who took it up and ran a trip trace of the item. Got my item about 24hrs after.

When we received a service that is below expectations, just report. Most public institutions have SERVICOM unit, use them. Don't do "Nigeria no go good again" or "God dey" or "I no get time". It's our responsibility to make/force them to do the right thing.

Majority have had and keep having terrible experiences from NIPOST. But only you have this good reaction from NIPOST. Only you have at most times had the best of service delivery from NIPOST. Only you at most times have had great things to say about NIPOST. Only you seems to have an unduly soft spot for NIPOST evidential in many of your comments despite their clear unprofessionalism.

Majority have had and keep having top notch and impressive service deliveries from Speedaf, an outfit that has proven itself a beacon of light in the darkness of NIPOST and every other Nigerian public institution, yet it seems only you have had failed delivery with speedaf even after having a delivery successful log. This complain is clearly at variance with the common complaints about speedaf which has been a few things viz: some of their logistic guys asking for money or their quick returns to China of unclaimed items or of their re-scheduling delivery due to non response from receiver even when they've not contacted the receiver.

Why do I have a feeling that you're either of the NIPOST team or you have someone close that does? You appear to have a nice PR for NIPOST. Even your use of professional jargons seem to belie that.

I may be wrong in my assumption and neither am I condemning you, but I just can't shake that nagging feeling off. At least having a NIPOST person here means that the complains are likely being noted and probably worked upon. It will be a win win.

annass227:
Good morning.
Please what are the possibilities of receiving a package(Order From Aliexpress) here in Nigeria, if shipped from China by Sea.

The product is Lithium ion phosphate battery of about 5kg.

I guess it will take more than 100days if I will ever receive it.

Any One with experience on receiving parcel sent by Sea? Please Share with Us. Thank you.

This may be grade B or grade C cells for starters. Although it may be the authentic grade A thing but you need to be quite sure. Shipping of lithium batteries is a challenge for sellers because it is discouraged on planes. This item is a big package, so I wonder how that seller intends to ship them via airlines. Also you have the headache of customs to contend with when the item arrives.

People on Nairaland have successfully bought this kind of batteries and at much cheaper prices sef. They do it in group buy and it is shipped by sea. This time it is usually bough off of Alibaba (the manufacturer wholesale hub) rather than AliExpress you intend to buy from (which is the suppliers retailers hub). Transit time is usually 3 months to 5 months so you need patience. But usually the reviews from the group buys have been great.

Below is the NL link for that thread. Two group buys have concluded transactions and received their items but I think there is still a third one ongoing that you can quickly join if you're interested.

https://www.nairaland.com/390522/solar-energy-complement-fta/1112#390522.35585

TruthUntold:

They're about to start paying VAT to Nigeria, I was waiting for something like this to happen.

Shyte! VAT is 6.5%, so where is the 20% coming from? This is one disadvantage of this idea especially when you have an unserious government as ours. The government should have ways to ensure that the prices don't go beyond the 6.5% VAT.

But what does one expect from a government that works in more ways than one to defraud, impoverish and extort her citizens just so to make more money available for the political class to loot?

6.5% 20% VAT on AE purchases, another VAT on the AE purchase bank debit, then another VAT on the second VAT, and by the time it arrives, NIPOST charges on the items.



Multiple taxation: the bane of SMEs in Nigeria. See?

PoorUgly:



And they are trying to use more expensive but reliable delivery services.

Keep shopping. If you enter gold or platinum member your prices will be 10% or more cheaper. That's what I enjoy.

Where does diamond member fall? Is it not supposed to be higher than gold?

PoorUgly:


Now, today it's ₦490.
The fastest is DHL.

As in its no longer the lower 481 naira?

Another shyte! It's not yet uhuru.

Ozumbaelochukwu:
Ahbeg guys this delay ko necesstri

Is there any pay on delivery for Ali express??

No international site offers POD, I thought this was common knowledge.

.

fibonacci2526:



No international site offers POD, I thought this was common knowledge.

jboixxx:

O su mi o.

Pls, what's the merits and demerits of getting a dollar account for easy transaction on AliExpress? people are not talking about this. Isn't this a lasting solution to the problem of limitation on the Naira card?

Good morning house, has anyone here ever had an item shipped with FLYT EXPRESS? How was your experience with it please?

Reech:
Icolosis how's the POCO X3 Pro battery life?

I have not started using the phone. I want to flash Indonesia ROM to get rid of google apps(Phone, contacts and calender)
To do that I have to unlock bootloader and to unlock bootloader I have to wait 168 hours(7 days)

Flashing ROMs will clear all your data so I don't want to start using the phone now, then have to clear all data and start over again after one week.

I'll know if the battery lasts from Saturday

TruthUntold:
Good morning house, has anyone here ever had an item shipped with FLYT EXPRESS?
How was your experience with it please?

I've never heard of it before self, but I think Speedaf is the only courier that handles delivery of items from China all the way to the final reciepient.

All others are just SingPost wey disguise

They will hand it over to Nipost when it get's to Nigeria.
Even if it moves from China to Nigeria in one day, It'll enter the hands of Nipost that will take forever to deliver it to you.

I may be wrong though

Icolosis:


I've never heard of it before self, but I think Speedaf is the only courier that handles delivery of items from China all the way to the final reciepient.

All others are just SingPost wey disguise

They will hand it over to Nipost when it get's to Nigeria.
Even if it moves from China to Nigeria in one day, It'll enter the hands of Nipost that will take forever to deliver it to you.

I may be wrong though

Thanks bro, that was exactly what I was worried about, none of the trackers are picking it up except Ninja and nothing has happened for two weeks.
I paid $20 for AESS but the seller uploaded a different tracking number to AliExpress and then privately sent me this one claiming system error ( which is funny cause I've had instances where tracking numbers were changed, why isn't this one being charged?)
Feels like I'm being scammed but the seller has thousands of followers and a good rating. Hm.

ceaser:

Majority have had and keep having top notch and impressive service deliveries from Speedaf, an outfit that has proven itself a beacon of light in the darkness of NIPOST and every other Nigerian public institution, yet it seems only you have had failed delivery with speedaf even after having a delivery successful log

He's not the only one. I received the same update via email and the AliExpress app when I had not received as much as a call from the dispatch rider about my package. I contacted SpeedAf customer care centre who apologised and ensured that that the package was delivered within 24 hours.

One lovely feature of the Speedaf tracking platform is the inclusion of the contact details of the delivery rider. I called him immediately I received the delivery notification and he promised to bring the package the next day. I called him the next morning and he acted all ignorant on the phone. He left me with no other choice than to file a report.