hustla:



Data Protection Act 2018 lists all that customer data can be used for

If he can go through it, he will see what data controllers can do with his information and decide if to sue or not

I will sue if i were him

Protectable personal data and publicly available information on a social media profile are two different beasts.

Broomstick01:
is it rather better we make the process while I am still a student or when I have gotten my psw (hoping that we would have dodged the cost of her own psw) which will be around this time next year ?

Wont work

6 months to the end of your student visa is best according to my research

Best is to do small intro and registry and bring her before it lapses

Be prepared for around 4K PSW costs for both of you though make e no shock you

TheGuyFromHR:


Protectable personal data and publicly available information on a social media profile are two different beasts.

How did they look up his publicly available information?

hustla:


How did they look up his publicly available information?

Go back and read the course of the discussion.

babajeje123:
Please how difficult is the DLVA theory test? Must one go through all the modules in the app?

There is an app called 4 in 1 Theory test. You can find it in your App store, it costs £5. I practiced with it for about 3 weeks and I passed the test at one sitting.

TheGuyFromHR:


Go back and read the course of the discussion.

I have read it

so far his Linkedin was not provided to them, and they used info he gave them to check his linkedin, he should be able to sue (I no be lawyer o)

Coincidentally, I am writing a report on that 1998 / 2018 DPA and I still insist he needs to check to see what he can hold on to there

I rest my case o

Shalom

Amarathripple0:

Please do not be ignorant! A company going through your social media page before you are offered a service rings bells for discrimination. It is NOT allowed. Read up a little to expand your knowledge on the laws of the country you live in.

I believe you have a valid point and it is not a coincidence that someone from the fraud team checked your profile around the same time. What he/she did, in my opinion, is to misuse your personal data, which has grave consequencies for John Lewis if proven.
Your linkedIn profile may be public but that person did not know you were on linkedIn except if you had either applied for a Job with them or he used your data he accessed while working with John Lewis.

You can contact them via their social media channels or do a post on linkedIn stating what happened and your observation and tag the person and John lewis. They will respond.

Amarathripple0:
Good morning elders,

Please I would like to find out if this is discrimination or if I’m just overreacting. The gist is, I tried to order a laptop worth £800+ from John Lewis using the PayPal pay in 3 option. Mind you I’ve used this feature multiple times on other stores without issues. Anyway, John Lewis sent me an email saying the order has been cancelled because I failed security check. I called John Lewis to confirm why this happened and the customer service rep told me that it’s probably because I used paypal but I should either try again or pay at once. I decided to try again, same PayPal and the same thing happened. Now here’s where it got interesting, I randomly decided to go through my LinkedIn and noticed that a staff of John Lewis in their frauds department had gone through my LinkedIn Profile. I didn’t think anything of it and since I needed a new laptop urgently, I decided to just pay at once and order it with my debit card, which I did and approved the payment on my Barclays app. However the same thing happened again; I was rejected a third time. So the fact that a staff from their frauds department went through my page and I still got rejected a third time is giving me signals that they concluded that I must be a fraudster or something perhaps because I’m black African because how do I get rejected a third time for trying to pay for a service with instant debit from my account that has more than enough funds for the laptop. I’ve spoken to John Lewis about this and about a staff from their fraud unit going through my LinkedIn page and they keep feigning clueless and they said they’ll contact me but they haven’t. My friend thinks I should speak to a lawyer about it but I think that’s a bit intense. Should I just ignore and move on from this or should I report this as consumer discrimination. I’m confused.

Wow!!! No F way they did that! You definitely have a case for a complaint. I am actually seething reading this, makes me feel sick.

You definitely need to take this further, I hope you have screenshot that name of the staff member that actually did that check on you.

Once you use your Debit card that’s should have been the end of it, unless it’s your bank that didn’t allow the transaction to filter through.

Goodluck mate but this is what we Africans go through here. It’s definitely not normal.

dustydee:

I believe you have a valid point and it is not a coincidence that someone from the fraud team checked your profile around the same time. What he/she did, in my opinion, is to misuse your personal data, which has grave consequencies for John Lewis if proven.
Your linkedIn profile may be public but that person did not know you were on linkedIn except if you had either applied for a Job with them or he used your data he accessed while working with John Lewis.

You can contact them via their social media channels or do a post on linkedIn stating what happened and your observation and tag the person and John lewis. They will respond.

Yes it is misuse of data because I have no record of me giving them my LinkedIn profile as I’ve never applied for a job with them. I’ve done tests on GDPR at my job and this is a clear breach. I’ve been advised to file a formal complaint on record with them which I’ve done and then report them to the appropriate bodies or speak to a lawyer if they fail to take action. I would rather do the former and some social media posts as you have mentioned. Thanks

Ray7878:


Wow!!! No F way they did that! You definitely have a case for a complaint. I am actually seething reading this, makes me feel sick.

You definitely need to take this further, I hope you have screenshot that name of the staff member that actually did that check on you.

Once you use your Debit card that’s should have been the end of it, unless it’s your bank that didn’t allow the transaction to filter through.

Goodluck mate but this is what we Africans go through here. It’s definitely not normal.

I took screenshots of the name and sent it to them. My bank approved the payment and John Lewis put it on pending in my account for about 24 hours. I’m glad that you understand how messed up this is because when I spoke to my family here, they said the exact same thing. That I have a serious case with the company. Thank you so much for your empathy.

hustla:


I have read it

so far his Linkedin was not provided to them, and they used info he gave them to check his linkedin, he should be able to sue (I no be lawyer o)

Coincidentally, I am writing a report on that 1998 / 2018 DPA and I still insist he needs to check to see what he can hold on to there

I rest my case o

Shalom

You didn't read the part where it was stated that perhaps it may be possible that it is within the scope of a fraud prevention to carry out extended checks on the purported purchaser including their online presence.

For instance, the fraud investigator might have been trying to verify whether the person whose card was being used was actually in the UK. A check of their LinkedIn profile would be one way of checking to see if that was indeed the case, despite the fact that a name and address has been given. It could have been an impersonation.

The point is that all departments have operating guidelines, and it may well be within the operating guidelines of that unit that they can use such means to verify whether this was a real transaction, or a fraudulent use of someone's card details, etc.

TheGuyFromHR:


Getting married for security boils down to the same thing ("extra income'), and security ranks high at the top of the list of reasons why people get married.

Cool. Maybe, I see marriage differently

Amarathripple0:

No, I used a debit card! I even approved the payment on my bank app and they held the money for a while. Anyway my family members here have told me to file a formal complaint on email to them as it goes against consumer rights.

This is a good course of action as they have the right to either offer a service or not but at the same time going through your SM profile to me seems a bit off. Its just an overzealous staff.

John Lewis will have a complaints section which you should ideally go to in the first place before consumer rights protection group.

justwise:


All these excuses you gave will not get you an asylum , please stop feeling sorry for yourself and look for a job, any job, take night shift on weekends.

4days a week lecture yes but you have 3days plug 7nights to work.

I don’t want to ask if you came with that maintenance money and school fees.

Good luck

Wish NL has more smileys to use

descarado:

OK sue them.
Tell us the outcome later.
Goodluck

Be like you no get power to fight
Life no hard jaree, we go learn from the feedback as e be say he wan turn small matter to Black lives matter.

Amarathripple0:

I took screenshots of the name and sent it to them. My bank approved the payment and John Lewis put it on pending in my account for about 24 hours. I’m glad that you understand how messed up this is because when I spoke to my family here, they said the exact same thing. That I have a serious case with the company. Thank you so much for your empathy.

I am glad you did took a screenshot. This is definitely discrimination based on your name. They know it, obviously they would try and ignore it or wish this goes away.

If I was you I would continue and write in again, ask for the steps they have taken to investigate your allegations, and honestly if they ignore you then either write to their ceo (Dame Sharon white) who is a black woman herself and detail what you went through.

Honestly this would end up in the papers if this happened to me. Enough of this sort of discrimination against Africans who have African names.

Viruses:


Be like you no get power to fight

Life no hard jaree, we go learn from the feedback as e be say he wan turn small matter to Black lives matter.

Una no go kill me with laugh …..

But on a serious note, it's a bit off to be profiled before selling something to you when your bank has approved the transaction.

Ray7878:


I am glad you did took a screenshot. This is definitely discrimination based on your name. They know it, obviously they would try and ignore it or wish this goes away.

If I was you I would continue and write in again, ask for the steps they have taken to investigate your allegations, and honestly if they ignore you then either write to their ceo (Dame Sharon white) who is a black woman herself and detail what you went through.

Honestly this would end up in the papers if this happened to me. Enough of this sort of discrimination against Africans who have African names.

Please feel free to correct me if I’m wrong but anyone has got the right to go through your social media account, if you don’t want this you make it private. Big companies go through the Facebook account of potential employees to see if there’s anything that might adversely affect their brand. Such as derogatory comments against women, race , sexuality, religion etc.

Hello
Please anyone living in Aberystwyth Wales here? How's life there,jobs and general living? I might be coming over soon

kode12:

You're not going through the modules to only pass the test, but to get a good knowledge of the highway code. I'd advise you cover everything and then practice the hazard perception tests a lot before you take the test.

Thank you

enesty:
Hello
Please anyone living in Aberystwyth Wales here? How's life there,jobs and general living? I might be coming over soon

Aberystwyth is a small town on the coast. It is known for its university and student population. In the summer it has lots of visitors on holiday.
Any jobs will be menial in shops or to do with the visitors. Also, the priority for jobs will always go to local people who can speak Welsh.
Hope you have some good plans not coming just to hussle!

Got admitted into the university there. Am having second thoughts tho. Thanks for the info

worry357:


Aberystwyth is a small town on the coast. It is known for its university and student population. In the summer it has lots of visitors on holiday.
Any jobs will be menial in shops or to do with the visitors. Also, the priority for jobs will always go to local people who can speak Welsh.
Hope you have some good plans not coming just to hussle!

phyl123:


Please feel free to correct me if I’m wrong but anyone has got the right to go through your social media account, if you don’t want this you make it private. Big companies go through the Facebook account of potential employees to see if there’s anything that might adversely affect their brand. Such as derogatory comments against women, race , sexuality, religion etc.

Then they should explain why a staff of John Lewis is going through the profile of a customer whose account was debited, and then have their order cancelled.

Whether they have the right to go through it or not isn’t really relevant to be honest.

Mamatukwas:


I don’t do £. Only Naira

Hi, @Mamatukwas

I tried sending you a message, what is your rate, please?

Amarathripple0:


Also might I add that going through someone’s profile on a third party app such as a Social media app goes against UK’s data protection policy under GDPR. I work in customer service and if I did that and they found out, I would be fired.

How?
Are they using your data without your consent?
Your profile is publicly available to everyone including your enemies

Some people can play the race card sha..... (albeit sometimes unnecessarily).

1beat:
I'm presently studying in Uk i can't find job and i have spent all my money on accommodation of resent a friend suggested that I should seek for Asylum in Dublin, Ireland.

Some job requirements is issue ( experience & guarantor in Uk)
Combine studies and work together is another problem ( 4days in a week lectures )
weather condition in Scotland and mental health issue.

Please i need your advice , courage and what to do

Download Florence flex app from Google play store.
It's a care job app. Though it will always give you one or two shift max a week but it's very lucrative and profitable in Scotland. I have a friend that take hom up to 400 quids a week as a student.

You can send me PM if you encounter any challenge.

onecoder:

How?
Are they using your data without your consent?
Your profile is publicly available to everyone including your enemies

If you register your name (which is data by the way) and details on a company’s website and sign up as a user, and a staff member pulls that name and inserts it on a third-party social media app to look you up and you can clearly see that they went through your profile, then you can claim that there has been a breach. Yes, your social media page is public, but that information was not theirs to use for what appears to be personal purposes. Unless LinkedIn is one of their "products" and you consented to them going through your personal page on their terms and conditions, then yea, all is good, but in this case, John Lewis used my data on a platform they shouldn’t have. I hope this explains it so people can stop assuming that because it’s a social media page and that it’s public, they have a right to access it because that’s just a lack of awareness.

And by the way, under GDPR data protection, it state that information is considered personal data whenever an individual can be identified, directly or indirectly, “by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological"

Viruses:


My advice:
1) cancel the thought of abandoning your studies. This will enable you to
2) look for those without experience before they started working and ask them how they went about it.

Instead of channelling your energy on why you cannot work and school in harsh weather conditions, channel it to how you can cope with working and schooling in harsh weather conditions.

I feel your story is sugar-coated because all the reasons you gave for your inability to work are not tenable. Inexperience, guarantor, weather condition, mental health issues, all these will still be at play even with asylum so how will you overcome them then?

Don't judge people if you have not been in there shoes. His stories are not sugarcoated. I have people who experienced the same in Scotland even some of them have to move away.

TheGuyFromHR:


You didn't read the part where it was stated that perhaps it may be possible that it is within the scope of a fraud prevention to carry out extended checks on the purported purchaser including their online presence.

For instance, the fraud investigator might have been trying to verify whether the person whose card was being used was actually in the UK. A check of their LinkedIn profile would be one way of checking to see if that was indeed the case, despite the fact that a name and address has been given. It could have been an impersonation.

The point is that all departments have operating guidelines, and it may well be within the operating guidelines of that unit that they can use such means to verify whether this was a real transaction, or a fraudulent use of someone's card details, etc.

Also to add the fact that a profile was viewed doesn't mean it had any single impact in the decision to reject or approve. It very speculative.

The amount of linkedin I look at weekly partly due to curiosity aproko , I should have lost my job by now if my employer was here, giving that I currently work in Financial sector

adedapodvirus001:


Don't judge people if you have not been in there shoes. His stories are not sugarcoated. I have people who experienced the same in Scotland even some of them have to move away.

Omo I also asked for advise today and I’ve just learned that when it comes to personal issues on public forums, then I should keep my mouth shut because the ignorance and lack of empathy is just mind blowing.