₦airaland Forum

Rich4god:
You are talking about online bank. First of all, how many customers do those online banks have.

Secondly so you know also that so failed transaction using some of these POS of online banks takes time to come back too.

Thirdly I hope you know too that some of these online banks have their system attached to the traditional banking services. The traditional banks provide the platform in which they operate.

I still work in the banks presently, we interface with all these online banks and a very big yes, transaction hangs in theirs too and it takes time to resolve.

AngelaInteriorz:
Since April 1st, 2022. GTB has failed to refund my 20k in a failed POS dispense transaction.

I have called them, tweeted, emailed them, physically visited the branch severally but they just won't refund my money. How do one get back at them?

God1000:
That's Nigeria for you, Bank staff often commit these unholy acts.

Kingzeez10:
An average Nigerian is a criminal. The earlier we realize the better.

Kingzeez10:
An average Nigerian is a criminal. The earlier we realize the better.

Rich4god:
The basis of all this is that banks are highly under staffed and I blame CBN for all this. This is because they are supposed to regulate the welfare of banks staff and also. checkmate their workload.

My experience in banking, I have noticed that banks will rather prefer frauds to take place than for them to employ more staff to mitigate it. They did prefer for customers issue to go unsettled or delayed than for them to employ hands that will make the process faster.

Most banks have few hands attending to customers complaint resolution.

A lot of POS/ATM transaction that failed, customers hardly get refunds. And some that do have to go through the stress of going to the bank over and over again.

Now imagine how much yearly that customers forfeit to bank.

Most bank staff are overstretched in their work place. The bank management knows and the HR knows too.

Then the bulk of the staff in branches are mostly contract staff who earns very little money with little or no benefits. How then do you expect them to perform better.

I recently went through the he financial statements of the top 5 banks in Nigeria. Just see their enormous profit, yet bulk of their staff are contracts who earn nothing and CBN just kept quiet.


If our CBN regulatory department are doing their work properly, Andy bank who's yearly profit is above 100Bn have no business paying any of their staff doing core banking job less than 200k.

Funny enough, some banks have a yearly profit above 200Bn yet some of their core banking staff are been paid less than 100k monthly.

Ayodeoba:
with this your response,I believe you re one of those stealing from customers account,75k is still a whole lot of money if you spend wisely and save to invest in personal business,I was formally earning 50k but never stole anybody's money, stealing is forbidden in my family. If you re part of them,may you suffer in your old age and be completed isolated till you die. If the money is too small,why take the job?

udemzyudex:
I believe all money is insured by the Bank,so there shouldn't be any issues with customers money.

aujile:
That "insured" na if the bank collapse o
And no be all your money you go even receive. There's a certain amount that will be paid to you by ndic

udemzyudex:
So na scam be that.

aujile:
No be scam...they are saying you should not put all your eggs in one basket

nlfpmod:
https://thenationonlineng.net/how-insider-abuse-affects-bank-customers-deposits/

smogia1994:
So 75k is okay to you.
U must be a mad man and a low esteem rubbish human in this economy.
U are a bastartd son of a bitch save wat from wat na?

AngelaInteriorz:
Since April 1st, 2022. GTB has failed to refund my 20k in a failed POS dispense transaction.

I have called them, tweeted, emailed them, physically visited the branch severally but they just won't refund my money. How do one get back at them?

YeePeyHaa:
9:00 am: Credit Alert N5000

9:01 am: Debit Alert N0.11, Balance: N4999.89


So where did the abstract money went to huh?

If you want to borrow money, their interest rates are from 35-39%

If you want to withdraw , people plenty for ATM,
If you want to deposit, people plenty inside the bank

Nowadays, POS guys are taking in TRILLIONS OF NAIRA from the small small N100 and N50, that people give them for transactions.

So now the million dollar question is
WHAT IS THE FUNCTION OF OUR BANKS?
ARE THEY SOLVING OUR PROBLEMS? OR ARE THEY CREATING MORE PROBLEMS?

udemzyudex:
I believe all money is insured by the Bank

Benoxvals:
Txn: Debit
Ac:1XX..93X
Amt:NGN 542,240.12
Des:10XXX..:Int.Coll:01-05-2020 to 31-07-2022
Date:29-Jul-2022 19:04

Benoxvals:
I concur.There are so many inside job going on in our banks recently. Last month,I received a debit alert of 542k naira around 8pm and I informed my account officer immediately with my heart pumping.She advised for the account to be blocked sitting cyber crime.I told her that the transfer detail is from their bank..

Ayodeoba:
if it's small,does that justify you stealing? I said it again,it shall never be well with you if you re part of those who re stealing from people's account and causing them pains,75k will be a small money to you because you don't have a foresight,out of 50k I was able to save partly for 3yrs which I invested in a business that fetches me more than 300k monthly as we speak. Stupid fraudster. You shall never end well

smogia1994:
Who do u justifies as a thief u vint. The fact still remains the money is small and can't solve a problem wen real issues comes.