abumeinben:


Village people sef the thing don tire them.

It's no news that IT personnel of banks are leaving. Lots of "stuff" may happen. There's nothing that can't be tracked on how money moves in banks, it depends on who's involved and why.

YoungLionken:
They're definitely talking about access bank..

Severally airtime debit without remittance..

Criminally minded charges every damn time..

Poor network, especially weekends, lots more..

Buhari is actually better than Access bank...

FreeStuffsNG:
These are mostly the bank IT staff that are being purged from the system .
The media was once using these same fraudulent IT staffers to blackmail the government that they are leaving our banks en mass to japa when most were actually fleecing innocent depositors and fleeing or attempting to flee Nigeria with efcc on their trail.

Ayodeoba:
Access bank should be held,I remembered one night,a sum of thirty three thousand went missing overnight from my account,I rushed down to gtb bank,they knew what I could do based on the fact I was working with a press then,they refunded my money after 20working days

Rayjnr:
I so much pity customers that put their life savings in these four Banks,
Zenith
Access
Gtb
Uba
I am in the financial sector, just as CBN rightly said, they don't resolve issues.

unite4real:
I stopped reading when I got to the part on the article where it says GTB in one year had 673.7M complain.


"GTB recorded 673.7m complaints attached to claims of N3.09bn."

How is that possible. Not even in China will such a number spring out.

I weak for our journalists in Nigeria.

unscripted:
They pay contract staffs 75 k in this harsh economy, what did they expect.. the banking industry is a sensitive one , you must treat your staffs well to avoid this stories ... these banks declare massive profit every year while paying contract staffs peanut.. now the masses get punished for their greed .. these stories will not end until CBN sincerely do the right thing about this contract staff nonsense..

baralatie:

You lucky o

Mufakirnaqdiun:

But I thought uba was better na.

Rich4god:
The basis of all this is that banks are highly under staffed and I blame CBN for all this. This is because they are supposed to regulate the welfare of banks staff and also. checkmate their workload.

My experience in banking, I have noticed that banks will rather prefer frauds to take place than for them to employ more staff to mitigate it. They did prefer for customers issue to go unsettled or delayed than for them to employ hands that will make the process faster.

Most banks have few hands attending to customers complaint resolution.

A lot of POS/ATM transaction that failed, customers hardly get refunds. And some that do have to go through the stress of going to the bank over and over again.

Now imagine how much yearly that customers forfeit to bank.

Most bank staff are overstretched in their work place. The bank management knows and the HR knows too.

Then the bulk of the staff in branches are mostly contract staff who earns very little money with little or no benefits. How then do you expect them to perform better.

I recently went through the he financial statements of the top 5 banks in Nigeria. Just see their enormous profit, yet bulk of their staff are contracts who earn nothing and CBN just kept quiet.


If our CBN regulatory department are doing their work properly, Andy bank who's yearly profit is above 100Bn have no business paying any of their staff doing core banking job less than 200k.

Funny enough, some banks have a yearly profit above 200Bn yet some of their core banking staff are been paid less than 100k monthly.

franciskaine:
very half baked journalism to sway public sympathy. How do u blame a bank for a customer who compromised his or her details to a fraudster over the phone? Same people who support and praise every yahoo boy in the street will still complain of fraud.

Rich4god:
The basis of all this is that banks are highly under staffed and I blame CBN for all this. This is because they are supposed to regulate the welfare of banks staff and also. checkmate their workload.

My experience in banking, I have noticed that banks will rather prefer frauds to take place than for them to employ more staff to mitigate it. They did prefer for customers issue to go unsettled or delayed than for them to employ hands that will make the process faster.

Most banks have few hands attending to customers complaint resolution.

A lot of POS/ATM transaction that failed, customers hardly get refunds. And some that do have to go through the stress of going to the bank over and over again.

Now imagine how much yearly that customers forfeit to bank.

Most bank staff are overstretched in their work place. The bank management knows and the HR knows too.

Then the bulk of the staff in branches are mostly contract staff who earns very little money with little or no benefits. How then do you expect them to perform better.

I recently went through the he financial statements of the top 5 banks in Nigeria. Just see their enormous profit, yet bulk of their staff are contracts who earn nothing and CBN just kept quiet.


If our CBN regulatory department are doing their work properly, Andy bank who's yearly profit is above 100Bn have no business paying any of their staff doing core banking job less than 200k.

Funny enough, some banks have a yearly profit above 200Bn yet some of their core banking staff are been paid less than 100k monthly.

Rayjnr:
I so much pity customers that put their life savings in these four Banks,
Zenith
Access
Gtb
Uba
I am in the financial sector, just as CBN rightly said, they don't resolve issues.

Ayodeoba:
with this your response,I believe you re one of those stealing from customers account,75k is still a whole lot of money if you spend wisely and save to invest in personal business,I was formally earning 50k but never stole anybody's money, stealing is forbidden in my family. If you re part of them,may you suffer in your old age and be completed isolated till you die. If the money is too small,why take the job?

Manny21:
I keep saying it bankers are the most fraudulent people in Nigeria. While the big bankers (executive directors) aid money laundering and fuel corruption in high places and at the top, the bankers at the middle and lower wrung of the ladder assist internet fraudsters, steal money belonging to customers and give information to criminals about customers