Staff at a UBA (United Bank for Africa) branch were captured on camera going the extra mile to thank their customers for their patronage. A video that has since gone viral on social media shows UBA employees inside a bustling banking hall, clapping and sharing snacks and soft drinks with customers.

The spontaneous act of appreciation took place as staff members, donned in their professional attire, moved through the banking hall, surprising customers with snacks and beverages. Customers were visibly delighted, some smiling and laughing as they received the unexpected treats.

In the footage, a UBA staff member can be heard expressing their thanks to the customers, urging them to continue their patronage, and even encouraging them to bring in more business. "We appreciate you all for banking with us. Please continue to support us, and don't forget to tell your friends and family about our services," one staff member said amidst the cheerful atmosphere.


https://www.youtube.com/watch?v=QW_oO1b56Dc

Good!

Good 👍 but UBA should try and improve on their network... The queue I saw in your bank yesterday is not encouraging because of poor network

Why Dem no go clap? All those our fifty fifty naira wey Dem dey collect from our account reach for Dem to clap na😜😜

They do it by 12pm

.

Where is mine?

Still can't compete with Opay in terms of service rendered

I still have an unfinished business with this bank.

My debited money is still hanging after about 48 hours.

Noble4life:
Why Dem no go clap? All those our fifty fifty naira wey Dem dey collect from our account reach for Dem to clap na😜😜

na wetin I wan talk be that 😂😂😂😂, the number of claps, the #50(s) that will lost for everyone account

They are using our fifty naira charging maintainance to catch cruise 😢

Imagine, I hold my ATM card for house, another person is charging me from somewhere else for maintaining it.
No be juju be that 😕

I dey go one of their branches tomorrow!!!

This freebie no go pass me by!!

500 billi naaa joke?
Bank staff go humble till 2026. Don't be surprise if your account officer see you for road help you carry bag reach your destination.

Utterly ridiculous. Just render better customer service.

I concur with the poster above me. We don't need their snack and drinks. What we need is better service. Nigeria just like doing the opposite, I don't know why. After eating snacks, a customer's transaction is still hanging. Is that the right way to go ?....

I got gala and cold coke...some times three months ago...that one small

One day at UBA a mother her kid came to withdraw...once it got to her turn and her profile came up on the screen, they knew it was her birthday....do u know the UBA staffs brought out a big cake branded "happy birthday dear customer"...... The manager came down and all the staffs were singing happy birthday song...we d other customers join them and they were making a video of it.....it finished with a staff group picture with her,and sh was handed a UBA branded umbrella...the woman is was speechless and ask them how they knkw....? They replied your data on ur profile...sh was so happy

I was thrilled to witness such Walsh I!

Ok

I have been in the UK for 8months now, my salary is paid into my UK bank account, I buy good and other services on a daily basis.

I don't even know where my bank is located, I have not even seen it with my eyes neither have I held the UK currency in my hands since I got here.

The world is eradicating the services of the physical banks and going mainly digital and my people back home are still sharing snacks in the banks....

Who do us abeg

Alright

Y’all can visit any nearest branch, every Wednesday and Friday…12pm & 3pm.

AFRICA’s GLOBAL BANK FOR A REASON!

Ewu!!! After they have deducted a hell out of my account? . #100, #50, #360 na so I dey see am o on a daily basis.

Why is this News. Is it new?

Wow

The customers look confused.

Goodvibes007:
The customers look confused.

dem go fear say wetin de sup wit awa money. dis na jazz

techub:
I have been in the UK for 8months now, my salary is paid into my UK bank account, I buy good and other services on a daily basis.

I don't even know where my bank is located, I have not even seen it with my eyes neither have I held the UK currency in my hands since I got here.

The world is eradicating the services of the physical banks and going mainly digital and my people back home are still sharing snacks in the banks....

Who do us abeg

Mumu

Do you work in a bank?

I'm using UBA where is mine

After una don loot una customers finish

This UBA wey wan kill person with unnecessary charges as if na only them be bank wey dey exist in Nigeria.

OluwaJohn77:
Good 👍 but UBA should try and improve on their network... The queue I saw in your bank yesterday is not encouraging because of poor network

Their network is very good. It's only their customer care service that is slow in the bank.