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Zenith Bank Suffers Downtime - Customers Lament - Business (2) - Nairaland

Nairaland ForumNairaland GeneralBusinessZenith Bank Suffers Downtime - Customers Lament (14125 Views)

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Re: Zenith Bank Suffers Downtime - Customers Lament by simigold: 9:53pm On Jun 24, 2025
They are big time f**ls, av been battling with clients transactions uptill now. Its time CBN puts heavy sanctions when downtime goes for too long. Haba they don't even care about emergency or life threatening cases of customers they just go to sleep comfortably. It's very common to Zenith bank.
Re: Zenith Bank Suffers Downtime - Customers Lament by Feldie: 9:56pm On Jun 24, 2025
It's still down.
The owner of nairaland has become retardedd.
Why do I need to write 40 character when I only want to write two words?
Re: Zenith Bank Suffers Downtime - Customers Lament by neonly: 9:57pm On Jun 24, 2025
Zenith bank d most useless bank in d world
Since 5pm I can't do any transactions
I can't load my meter for power
I can't buy food
Can't load my airtime
I wish I can sue them honestly
Zenith just got d award of d most useless bank in d world
Re: Zenith Bank Suffers Downtime - Customers Lament by ItisWell22(f): 10:07pm On Jun 24, 2025
Oh.. so this is why I’m yet to receive the alert? 🤔

Zenith and regular downtimes…
Re: Zenith Bank Suffers Downtime - Customers Lament by obinna58(m): 10:40pm On Jun 24, 2025
They deducted 5k from my account for no gaddam reason and it been months they’re still rectifying it

I can’t even fund my Bet9ja account though thank goodness i could have wasted a lot of money on Bayern Munich

Still I’m not able to purchase airtime cos of the useless bank
Re: Zenith Bank Suffers Downtime - Customers Lament by highchief1: 10:42pm On Jun 24, 2025
Re: Zenith Bank Suffers Downtime - Customers Lament by D00msDay(m): 10:45pm On Jun 24, 2025
CoronaVirusPro:
Unexpected network downtime cannot completely eliminated.

Zenith bank has been a reputable and transparent bank over the years and customers should be considerate.
Let's stop defending incompetence and negligence. For Christ Sake this is 2025, the world has gone fully digital wit AI making life easy by performing task that seems impossible, yet we are still suffering from network issues from our commercial banks which will take them days or weeks to be resolved.

It's normal to have a network failure, but it shouldn't take days to resolve it, almost everyone is running a cashless policy. Do u knw the discomfort the customers will be facing?
Re: Zenith Bank Suffers Downtime - Customers Lament by jaxxy(m): 11:05pm On Jun 24, 2025
zenith banks banking software system is very complex.
Re: Zenith Bank Suffers Downtime - Customers Lament by sammiewrite(m): 11:05pm On Jun 24, 2025
inoki247:
Lol Zenith na since Cash Scarcity time I don abandon Dem,,..



Nobody show crazee reach Zenith during that period..
It was about the time I also dumped them. For me it wasn't even the downtime that was becoming one too many, it was their arrogance. They will never acknowledge these issues, respond to the complaints or, apologise to their customers.
Re: Zenith Bank Suffers Downtime - Customers Lament by Odidigboigbo(m): 11:05pm On Jun 24, 2025
Since I port to Sterling Bank, I have peace of mind. Top up to Sterling Bank team, you are doing well
Re: Zenith Bank Suffers Downtime - Customers Lament by Thomanad(m): 11:07pm On Jun 24, 2025
davillian:
i provided all evidence and bank statement that shows the money was sent to a zenith bank.
it took more than a week for the money to drop
i know the type of probkem we faced from d receiver....
we had to pay her again on a different account after she signed an agreement that she would refund...
when she refunded we told her we would never do business with her again...
How is that the recipient fault?
She should work without evidence of payment?
Also she refunded the money earlier paid as promised.
If you were in her shoes what will you have done?
Re: Zenith Bank Suffers Downtime - Customers Lament by Thomanad(m): 11:10pm On Jun 24, 2025
Those that were saying all sorts when piggyvest had a glitch should see their traditional banks now.
That's the first ever glitch I knew since I started using piggyvest and it was resolved instantly.

Our traditional banks in Nigeria operate with so much incompetence, and the annoying part is they run it in your face. Their impunity is just so much and very annoying.

Fintechs are rightly taking over already.
Re: Zenith Bank Suffers Downtime - Customers Lament by slaawomirr: 11:34pm On Jun 24, 2025
The service have just been restored

Just funded my sporty account with it right now
Re: Zenith Bank Suffers Downtime - Customers Lament by Dogalmighty17: 12:24am On Jun 25, 2025
Na thunder go fire zenith bank. This stupid useless bank made me lose money today. To worsen the matter this ewu of a bank made me spend 800 naira calling their customer service.

Haba! All the time zenith zenith zenith. If you guys don't understand what banking is anymore, shut down your bank na. It is not by doing useless adverts on CNN and Al-Jazeera.
Re: Zenith Bank Suffers Downtime - Customers Lament by HEAVEN4444: 12:29am On Jun 25, 2025
slaawomirr:
The service have just been restored

Just funded my sporty account with it right now
you are correct xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Re: Zenith Bank Suffers Downtime - Customers Lament by slaawomirr: 12:50am On Jun 25, 2025
HEAVEN4444:
you are correct xxxxxxxxxxxxxxxxxxxxxxxxxxxx
Haha they have haven’t rectified it fully o


I tried to log in again na wahalar
Re: Zenith Bank Suffers Downtime - Customers Lament by Dogalmighty17: 1:03am On Jun 25, 2025
CoronaVirusPro:
Unexpected network downtime cannot completely eliminated.

Zenith bank has been a reputable and transparent bank over the years and customers should be considerate.
See, I dey warn you. No provoke your father generation.
Re: Zenith Bank Suffers Downtime - Customers Lament by jaymoney1(m): 1:39am On Jun 25, 2025
That’s really unfortunate. In today’s digital age, consistent and reliable banking services are essential. Zenith Bank should urgently address these disruptions and be more transparent with their customers. People’s money and peace of mind are at stake, this kind of issue needs swift action and clear communication.
Re: Zenith Bank Suffers Downtime - Customers Lament by davillian(m): 1:43am On Jun 25, 2025
Thomanad:
How is that the recipient fault?
She should work without evidence of payment?
Also she refunded the money earlier paid as promised.
If you were in her shoes what will you have done?
Good it was not the first time, ive paid her multiple times sent receipt in pdf....
i think that period zenith bank had issues and everyone using the bank was aware
2) i went to my bank printed a statement of that particular transaction with bank stamps and signatures she said it was fake.
3 she involved the police until i had to pay her again the second time on a different account and she agreed to refund once the money sent to her zenith bank drops...
she should have come out plain and explained she needed that money urgently
and cant wait for her bank to fix their network issues.
she made so much noise that i did a fake transfer to her bank account....
abeg we dont need that type customers abeg.....
Re: Zenith Bank Suffers Downtime - Customers Lament by Ebenezer2021(m): 4:22am On Jun 25, 2025
obinna58:
They deducted 5k from my account for no gaddam reason and it been months they’re still rectifying it

I can’t even fund my Bet9ja account though thank goodness i could have wasted a lot of money on Bayern Munich

Still I’m not able to purchase airtime cos of the useless bank
same issue with me though mine is Glo network. I really was so desperate to fund my sportybet to stake heavily on Bayern.
Omo Glo signal ceased for hours till match started they later released their network, I curse Glo tire only to later realised Bayern lost grin
Re: Zenith Bank Suffers Downtime - Customers Lament by BRATISLAVA: 4:53am On Jun 25, 2025
tunjijones:
Very unreliable bank.

They are always having downtime
Refusal to scale. Poor IT sense. Weak policy. Slow response mechanisms.
Re: Zenith Bank Suffers Downtime - Customers Lament by bobbybrown007: 5:57am On Jun 25, 2025
There is something fishy, after you will see that they have made huge profits from this their downfall nonsense.
Re: Zenith Bank Suffers Downtime - Customers Lament by InvertedHammer: 6:46am On Jun 25, 2025
atobs4real:
It happens everywhere. Don't make noise too much. It will definitely be resolved
/

12hrs downtime is non-excusable for a commercial bank.

/
Re: Zenith Bank Suffers Downtime - Customers Lament by obinna58(m): 10:26am On Jun 25, 2025
Ebenezer2021:
same issue with me though mine is Glo network. I really was so desperate to fund my sportybet to stake heavily on Bayern.
Omo Glo signal ceased for hours till match started they later released their network, I curse Glo tire only to later realised Bayern lost grin
grin grin



Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Re: Zenith Bank Suffers Downtime - Customers Lament by atobs4real(m): 3:17pm On Jun 25, 2025
olaniyilukman:
you defend rubbish, we don't say it doesn't happened but when it becomes anormally on a daily basis then something is definitely wrong with their network...
Even the the perfect network will always have issues.
Re: Zenith Bank Suffers Downtime - Customers Lament by atobs4real(m): 3:19pm On Jun 25, 2025
chicfarmer:
Their own too much。How can a bank be struggling with network issues for close on 24hours?How about lives in danger and lost opportunities?Make dem sit up jare。
Though, very sad, but the truth is any thing can happen and I hope they get better.
1 2 Reply

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