Help! My Mum Phone Is Compromised - Phones

Help! My Mum Phone Is Compromised - Phones - Nairaland

Nairaland Forum › Science/Technology › Phones › Help! My Mum Phone Is Compromised (10660 Views)

Help! My Mum Phone Is Compromised by motionarena(op): 6:13pm On Jun 24, 2025

Help my mum Techno phone has been compromised
It operates itself and ads just keep popping up.

Guess she must have inadvertently installed a rogue app.

Bust it's difficult to find which one
Any help will be appreciated

1 Like

Re: Help! My Mum Phone Is Compromised by Martinsmine(m): 7:26pm On Jun 24, 2025

I recommend u restore factory settings... Delete Bible app and phonix app... If it's there

33 Likes 4 Shares

Re: Help! My Mum Phone Is Compromised by Kayberg: 7:34pm On Jun 24, 2025*

Go to Settings - Installed Apps - and check for apps that has no icon, no name, or Apps that has same icon twice… there is your malware/spyware.

72 Likes 7 Shares

Re: Help! My Mum Phone Is Compromised by Solofresh2: 7:57pm On Jun 24, 2025

Boot into Safe Mode to stop the rogue app from running.
Manually uninstall suspicious or unknown apps.
Use a trusted antivirus to scan for hidden malware.
Avoid installing apps outside the Play Store later
Do a factory reset

9 Likes 1 Share

Re: Help! My Mum Phone Is Compromised by dammybrite: 8:05pm On Jun 24, 2025

In addition to the above recommendation, you might want to set up your private DNS (check Google for your model specific navigation guidance). I have tried Adguard and it's quite good

5 Likes 2 Shares

Re: Help! My Mum Phone Is Compromised by 1Alex: 9:39pm On Jun 24, 2025

motionarena:
Help my mum Techno phone has been compromised
It operates itself and ads just keep popping up.

Guess she must have inadvertently installed a rogue app.

Bust it's difficult to find which one
Any help will be appreciated

pick up the phone, check the history of all the browsers in it, you may find the answer there

4 Likes

Re: Help! My Mum Phone Is Compromised by dollytino4real(f): 10:36pm On Jun 24, 2025

Flashing, deleting some of those unwanted app on the surface of the phone. If she dey use mtn she don enter one chance be dat

2 Likes

Re: Help! My Mum Phone Is Compromised by emmy512(m): 11:11pm On Jun 24, 2025

After you've done what is advised, put it in child mode and be in control of the apps that enter.

Mune suffered for months with pornographic content popping and she could not talk till one day she had to call me and said its been on for months and didn't know how to ask for help.

4 Likes 1 Share

Re: Help! My Mum Phone Is Compromised by Baronthecelebri(m): 5:03am On Jun 25, 2025

Flash the phone, na WA oh, don't be afraid,jdjdjdhdhhdud.

1 Like

Re: Help! My Mum Phone Is Compromised by Nijimog: 7:06am On Jun 25, 2025

Kayberg:
Go to Settings - Installed Apps and check for apps that has no icon, or Apps that has same icon twice… there is your malware/spyware.

a screenshot for further illustration might help out, especially the area that has no icon or same icon twice

Re: Help! My Mum Phone Is Compromised by PrinceofSarcasm: 8:44am On Jun 25, 2025

motionarena:
Help my mum Techno phone has been compromised
It operates itself and ads just keep popping up.

Guess she must have inadvertently installed a rogue app.

Bust it's difficult to find which one
Any help will be appreciated

Stop buying those cheap chinese fake phones you people wont hear. you are better off buying UK used of a good brand like samsung, Iphone, Google pixel etc stop buying trash like tecno infinix and itel

2 Likes

Re: Help! My Mum Phone Is Compromised by Pootle: 10:23am On Jun 25, 2025

format the phone or buy her iphone SE2025 to avoid unnecessary ads

1 Like

Re: Help! My Mum Phone Is Compromised by studycenter: 10:24am On Jun 25, 2025

Reset to factory.
She probably installed one of these apps.
Do privacy settings to protect her phone.

1 Like

Re: Help! My Mum Phone Is Compromised by Kingpele(m): 10:28am On Jun 25, 2025

Factory reset ,will wipe out the virus, because is a virus

2 Likes

Re: Help! My Mum Phone Is Compromised by Cumtroller: 10:29am On Jun 25, 2025

motionarena:
Help my mum Techno phone has been compromised
It operates itself and ads just keep popping up.

Guess she must have inadvertently installed a rogue app.

Bust it's difficult to find which one
Any help will be appreciated

You sure say your mama no dey owe Easybuy or any loan app?

Re: Help! My Mum Phone Is Compromised by themanderon: 10:32am On Jun 25, 2025

motionarena:
Help my mum Techno phone has been compromised
It operates itself and ads just keep popping up.

Guess she must have inadvertently installed a rogue app.

Bust it's difficult to find which one
Any help will be appreciated

My phone once fell victim. Anytime you see those nonsense ads just just go to recent apps from your settings. Any app you see as the recently opened is the rogue app. Delete it and your problem will be solved. It's a very annoying situation operating your phone and those useless things pop up.

5 Likes 1 Share

Re: Help! My Mum Phone Is Compromised by muyico(m): 10:40am On Jun 25, 2025

Consult software engineer,to help you rewrite the pm

Re: Help! My Mum Phone Is Compromised by Bestwt001(f): 10:43am On Jun 25, 2025

Just flash it if the problem consistent thank me later

Re: Help! My Mum Phone Is Compromised by thesolutions(m): 10:45am On Jun 25, 2025

motionarena:
Help my mum Techno phone has been compromised
It operates itself and ads just keep popping up.

Guess she must have inadvertently installed a rogue app.

Bust it's difficult to find which one
Any help will be appreciated

First, turn off your data,
go to settings,
more connections,
private DNS
select private DNS host name
Enter this dns.adguard.com
Save

Turn on your data

No ads will disturb you again.

1 Like

Re: Help! My Mum Phone Is Compromised by nwirinedu(m): 10:48am On Jun 25, 2025

Dont panic , its just a security feature to prevent people like you from spying on her phone.

You are not allowed to view her contents. grin

https://x.com/i/status/1937201825330958631

Re: Help! My Mum Phone Is Compromised by harlesh(m): 11:00am On Jun 25, 2025

That is screen touch issue just give it to engineer to replace it for you👋

Re: Help! My Mum Phone Is Compromised by rowland545(m): 11:05am On Jun 25, 2025

PrinceofSarcasm:
Stop buying those cheap chinese fake phones you people wont hear. you are better off buying UK used of a good brand like samsung, Iphone, Google pixel etc stop buying trash like tecno infinix and itel

it happened to two off my friends Samsung...and it keeps on taking dem to play store to download d app

Re: Help! My Mum Phone Is Compromised by PulsingPurple(m): 11:07am On Jun 25, 2025

You'll need a one-to-one guide with someone who's a bit knowledgeable.

It should be a minor issue.

Would be great if there's a way to contact you, give suggestions and get quick follow-up.

Re: Help! My Mum Phone Is Compromised by Administration1: 11:21am On Jun 25, 2025

Download what they call a

The Best of the best launcher.

However you should

Re: Help! My Mum Phone Is Compromised by Guyman02: 11:23am On Jun 25, 2025

If you deleted recently installed Apps and it didn't work, take the phone to Carlcare Centre near since its Tekno phone, they will run software upgrade on it, make sure you backup any important information on the phone before going because they will flash the phone

Re: Help! My Mum Phone Is Compromised by Wallade(m): 11:26am On Jun 25, 2025

Martinsmine:
I recommend u restore factory settings... Delete Bible app and phonix app... If it's there

Just restore factory settings, that is the best advice for you.

1 Like

Re: Help! My Mum Phone Is Compromised by PrinceofSarcasm: 11:27am On Jun 25, 2025

rowland545:
it happened to two off my friends Samsung...and it keeps on taking dem to play store to download d app

Stop lying Sir truth is always better off. This is a trade mark of china phones stop trying to market china phones here

Re: Help! My Mum Phone Is Compromised by membranus: 11:32am On Jun 25, 2025

It happened to me once. Install Avast Security app on your phone, subscribe just for one month at a very low cost. It will help you locate the irritating add virus and delete it for you.

1 Like

Re: Help! My Mum Phone Is Compromised by Elusive001: 11:56am On Jun 25, 2025

Kingpele:
Factory reset ,will wipe out the virus, because is a virus

It may not. Flashing does not remove some viruses.

1 2 Reply

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