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Androidking:
Anyone within your location,

Tanx

If u need video tutorial about tinted pls just search for possap.ngg on Instagram u will all picture guide and video guide ,from police Instragram handle very easy and for free

Individual applicant with two or more vehicles using virtual verification issue

Hello, has anyone been successful with registering 2 or vehicles as an induvidual with virtual verification?
I was able to pay complete the first vehicle online verification / permit payment and in pending process.
Ran into issue processing second vehicle, virtual verification payment through but after uploading photo for the Tint permit payment takes me back to homepage. I have tried for five days same issue.
Vehicles info matches the name of the applicant.
Thank you

kgenius:
Individual applicant with two or more vehicles using virtual verification issue

Hello, has anyone been successful with registering 2 or vehicles as an induvidual with virtual verification?
I was able to pay complete the first vehicle online verification / permit payment and in pending process.
Ran into issue processing second vehicle, virtual verification payment through but after uploading photo for the Tint permit payment takes me back to homepage. I have tried for five days same issue.
Vehicles info matches the name of the applicant.
Thank you

Hello @kgenius,
This is an excellent and very specific question. It's a known system glitch that happens when an individual tries to register a second vehicle under the same profile, especially after a successful virtual verification payment. The portal's payment gateway sometimes gets "stuck" on the first successful transaction.You have done everything right. The issue is not with your documents but with how the portal's backend handles multiple applications from a single user account.Here is the solution that has worked for others:1. The "Clean Slate" Method: You need to approach the second application as if you are a completely new user, but link it to the same identity.• Log out of the POSSAP portal completely.• Clear your browser cache and cookies (as detailed in the guide in my main posts). This is a crucial step.• Use a different, but valid, email address to start a new registration.• However, when it asks for your NIN, use your same NIN. The system will recognize your identity but treat this application as a separate instance, which often resets the payment gateway issue.2. The "Physical Verification" Override:• If the method above still fails, the most reliable (though less convenient) solution is to choose Physical Verification for the second vehicle instead of Virtual.• This bypasses the online verification payment gateway that is causing the error. You will pay the main permit fee online and then be scheduled to take both vehicles for a physical inspection at the same time. This can often resolve both applications in one go at the police command.This is a frustrating system quirk, but one of these two methods should solve it for you. You are not alone in facing this issue

Easyinfoguide:
Hello @kgenius,
This is an excellent and very specific question. It's a known system glitch that happens when an individual tries to register a second vehicle under the same profile, especially after a successful virtual verification payment. The portal's payment gateway sometimes gets "stuck" on the first successful transaction.You have done everything right. The issue is not with your documents but with how the portal's backend handles multiple applications from a single user account.Here is the solution that has worked for others:1. The "Clean Slate" Method: You need to approach the second application as if you are a completely new user, but link it to the same identity.• Log out of the POSSAP portal completely.• Clear your browser cache and cookies (as detailed in the guide in my main posts). This is a crucial step.• Use a different, but valid, email address to start a new registration.• However, when it asks for your NIN, use your same NIN. The system will recognize your identity but treat this application as a separate instance, which often resets the payment gateway issue.2. The "Physical Verification" Override:• If the method above still fails, the most reliable (though less convenient) solution is to choose Physical Verification for the second vehicle instead of Virtual.• This bypasses the online verification payment gateway that is causing the error. You will pay the main permit fee online and then be scheduled to take both vehicles for a physical inspection at the same time. This can often resolve both applications in one go at the police command.This is a frustrating system quirk, but one of these two methods should solve it for you. You are not alone in facing this issue

Hi Easyinfoguide,
Thanks for your response. Portal allows me to do the physical for the 2nd car. I didn't want to loose the payment I made for the 2nd vehicle virtual verification. I will follow your advice. I will forfeit, the virtual fee paid and do the physical for the 2nd vehicle on same username.

Please I need help, I'm currently on the page to input details, and upload documents. My passport is not uploading same as place where you will upload front and back of the vehicle. But I can upload for place that requires car particulars. All pictures are below 2mb

Ikechy08:
Please I need help, I'm currently on the page to input details, and upload documents. My passport is not uploading same as place where you will upload front and back of the vehicle. But I can upload for place that requires car particulars. All pictures are below 2mb

Let all attachments be in JPG/JPEG

Easyinfoguide:
@Rarelyseenkay,This is a very common issue, and you've correctly identified the problem. The system is failing because the name on the application (your name, via your BVN) does not match the name on the vehicle documents (your dad's name). The face capture is trying to match your dad's face to an account registered under your name.The application must be started and owned by the person whose name is on the vehicle documents.1. You need to start a brand new application from the beginning.2. This new application must be registered using your dad's NIN or BVN.3. All the details entered must be your dad's. When it's time for the face capture, it must be your dad's face.Essentially, the applicant must be the legal owner of the vehicle. You cannot register on behalf of someone else using your own details. I know this is frustrating and means you might lose the initial payment, but it's the only way to get the permit approved.

Okay thank you , I did for my dad too already and when it got to the virtual verification after we completed the capturing , it said something went wrong . Does he have to redo it or leave it cause it is still pending . Ps I did it on Tuesday and the status is pending till now . How long does it take for them to verify .

femi20:
Take note if your car is factory fitted, U don't need any backing document or doctor's report to upload. The doctor's report is meant for non factory tinted cars. I did mine without any doctor report. Just select factory fitted and U are good to go as long as Ur car is factory fitted. Have helped about three people and it went through

even if the car is not factory tint?

The vin of this vehicle i want to register is 10 digit, i added zeros at the back to make it up to 17 so it can take me to the verification page but it says i should go for physical verification. Please is there a solution to this. Am trying to call the customer care number but it just keeps ringing and no one picks. The car is a corolla altis asia spec. ZE1-5055666. This is how the vin is displayed

abefeabebi:
Thanks for ur write up,after following through I was able to complete the registration, but didn't chose online verification maybe that was why after payment,I didn't see any video capturing.
Pls what next, already have my receipt of payment, And nothing pop up after I made payment. Should I be waiting for message for physical verification. Thanks

You can reach out to POSSAP_NG on Twitter to facilitate the process for you.

Chidimercy:
I followed this procedure, after everything is showing me Secretriat Routing. Please what does it mean and what else do I need to do?

You’re at the final stage and I’m sure you must have gotten your tinted permit now. If not, reach out to them on Twitter they will facilitate the process under 24 hours.

Nemesisobaara:
.
Have you tried chatting with him on WhatsApp? I need to know if he actually scammed you before I put I send my money to him. Make person no take my money disappear

Why would you pay anyone when you can easily do this yourself? Una get money to waste sha.

Amypriti:
Hello everyone

Please can one get medical report from private hospital ?

No, only government hospitals

mapsmatician:
Do i need CMR to apply? I have been hearing ppl talk about CMR.

Nope, you don’t need it.

georgee:
I am in Lagos state
Live in Surulere and work in Victoria island

Which of the Police Zone did you choose?

Choose the first one on the list. If you choose “virtual verification” you shouldn’t be worried about the police zone though.

Easyinfoguide:
Hello everyone,

I've been reading all the comments and see that many of you are facing specific technical issues with the portal. Let's solve them right now.

This guide will address the most common problems: document uploads, payment, video verification, and status messages.

Solution 1: The "Portal Not Working" / Document Upload Error*

This is the most common issue. The portal is working, but it's very strict about the files you upload.

1. **File Format:** The portal works best with **image files (JPG, PNG)**, not PDFs. If your documents (vehicle license, proof of ownership, etc.) are in PDF, you must convert them to an image first.
2. **File Size:** **Every single file must be under 2MB.** This is non-negotiable. Use a free online tool like `simpleimageresizer.com` to compress your images before you try to upload them.

**Do this and your upload will go through.**

### **Solution 2: The Video / Face Capture Verification**

This step is tricky but passable. The system is trying to match your live face to your passport photo.

* **Lighting is Key:** Do this in a very brightly lit room. If you're in a dark room, **use another phone's flashlight and point it directly at your face.** This is the most effective trick.
* **Follow the On-Screen Guide:** When it shows a circle, put your face inside it. Keep your eyes open and follow any instructions to move your head slowly. If it fails, just click "try again." It will work.

### **Solution 3: Understanding Your Status After Payment**

* If your status shows **"Pending"** or **"Secretariat Routing,"** congratulations, you have completed the online part successfully. This is a **NORMAL** status. It means your application is in the queue waiting for an officer to review it. You do not need to do anything else online.
* The next step is to **wait for an SMS or an email** from the NPF inviting you for the physical verification and biometric capture at the police command you chose.

### **Solution 4: The Real Cost & Process**

* The total cost is around **₦15,500**, paid directly on the portal via Remita. The breakdown is roughly **₦14,200** for the permit and **₦1,275** for the verification.
* **For Medical Reports:** To be safe, use a report from a **Government Hospital**.
* **For Email Issues:** If you don't get a verification email, **check your spam/junk folder**.

True true your ways no pure. See as you just copied my post, feed it to ChatGPT to rewrite lmao. And your evil mind no even tell you to edit am

milanseedorf:
The vin of this vehicle i want to register is 10 digit, i added zeros at the back to make it up to 17 so it can take me to the verification page but it says i should go for physical verification. Please is there a solution to this. Am trying to call the customer care number but it just keeps ringing and no one picks. The car is a corolla altis asia spec. ZE1-5055666. This is how the vin is displayed

Message them on Twitter

Dhilariousdandy:
You’re at the final stage and I’m sure you must have gotten your tinted permit now. If not, reach out to them on Twitter they will facilitate the process under 24 hours.

Yes already got the permit. Thank you 😊

milanseedorf:
The vin of this vehicle i want to register is 10 digit, i added zeros at the back to make it up to 17 so it can take me to the verification page but it says i should go for physical verification. Please is there a solution to this. Am trying to call the customer care number but it just keeps ringing and no one picks. The car is a corolla altis asia spec. ZE1-5055666. This is how the vin is displayed

.

Hello @milanseedorf,

You have run into a problem specific to older vehicles or certain foreign models (like the Asia-spec Corolla) that don't use the standard 17-digit VIN.

Your thinking was smart—padding the VIN with zeros is the correct way to get past the initial form validation. However, the system's database automatically flags any VIN that isn't in the standard 17-digit format for **mandatory physical verification.**

**There is no online solution to bypass this.** This is a security measure.

**Here is your path forward:**
1. The "Go for physical verification" message is now your official instruction. You have done everything you can online.
2. Proceed with the application. Pay the permit fees online via Remita.
3. After payment, wait for an SMS or email inviting you to the State Police Command you selected.
4. When you go, make sure you bring all your original vehicle documents, as they will need to manually inspect the car and the chassis number to confirm its identity.

This is not an error on your part; it's just the required process for your specific type of vehicle. You are on the right track.

—EAZYINFOGUIDE™, simplifying the permit process.

Ikechy08:
Please I need help, I'm currently on the page to input details, and upload documents. My passport is not uploading same as place where you will upload front and back of the vehicle. But I can upload for place that requires car particulars. All pictures are below 2mb

Hello @Ikechy08,

This is a classic portal issue, and you're not alone in facing it. Even if your pictures are under 2MB, the portal is also very sensitive to the **file format**.

The user `georgee` is correct. You need to ensure every single file is a **JPG or JPEG**. Sometimes, phone cameras save in a different format like HEIC or PNG, which the portal can reject.

**Here is the EAZYINFOGUIDE™ checklist to solve this permanently:**
1. **Convert All Files:** Use a free online tool or a phone app to convert every single one of your documents (passport photo, front/back of vehicle, etc.) to JPG format.
2. **Check File Names:** Make sure the file names are simple, with no special characters (e.g., "my-passport_photo(1).jpg". Rename them to something simple like "passport.jpg" or "carfront.jpg".
3. **Final Check on Size:** After converting, double-check that they are still under 2MB.

I've covered this exact solution in detail in my "Golden Post" on Page 1 of this thread. Following those steps will get your documents uploaded successfully.

—EAZYINFOGUIDE™, simplifying the permit process.

Rarelyseenkay:
Okay thank you , I did for my dad too already and when it got to the virtual verification after we completed the capturing , it said something went wrong . Does he have to redo it or leave it cause it is still pending . Ps I did it on Tuesday and the status is pending till now . How long does it take for them to verify .

Hello @Rarelyseenkay,

This is an excellent follow-up question. The "Something Went Wrong" error during virtual verification is extremely common, but the word **"Pending"** is the most important clue here.

1. **"Something Went Wrong" Error:** This usually happens because of poor lighting or a slight movement. However, if the system allows you to proceed and the status changes to "Pending," it often means the capture was **partially successful** and is now waiting for a human officer to manually review it.

2. **"Pending" Status is Normal:** "Pending" means your application is in the queue. You have completed the user-facing part. You do not need to redo the capture at this stage. Redoing it might create a duplicate application and cause more confusion.

3. **How Long It Takes:** Verification can take anywhere from a few days to a few weeks, especially now with the deadline rush causing a backlog. The key is to be patient.

**Your Action Plan:**
* Do **NOT** redo the application.
* Wait patiently for at least 7–10 working days.
* Check the portal daily for a status change to "Approved for Capture" or an invitation for physical verification.

You are in the waiting phase, which is the hardest part. But you've done the right thing so far.

—EAZYINFOGUIDE™, simplifying the permit process.

Easyinfoguide:
.

Hello @milanseedorf,

You have run into a problem specific to older vehicles or certain foreign models (like the Asia-spec Corolla) that don't use the standard 17-digit VIN.

Your thinking was smart—padding the VIN with zeros is the correct way to get past the initial form validation. However, the system's database automatically flags any VIN that isn't in the standard 17-digit format for **mandatory physical verification.**

**There is no online solution to bypass this.** This is a security measure.

**Here is your path forward:**
1. The "Go for physical verification" message is now your official instruction. You have done everything you can online.
2. Proceed with the application. Pay the permit fees online via Remita.
3. After payment, wait for an SMS or email inviting you to the State Police Command you selected.
4. When you go, make sure you bring all your original vehicle documents, as they will need to manually inspect the car and the chassis number to confirm its identity.

This is not an error on your part; it's just the required process for your specific type of vehicle. You are on the right track.

—EAZYINFOGUIDE™, simplifying the permit process.

Thanks. I have done the payment and selected physical verification. Is it them that will notify me when to come for the verification or i should just go to any police office in my state to do it

The Nigeria Police has set **October 2, 2025** as the deadline for permit registration.

milanseedorf:
Thanks. I have done the payment and selected physical verification. Is it them that will notify me when to come for the verification or i should just go to any police office in my state to do it

Hello @milanseedorf,

Good move. Since you’ve already paid and chosen **Physical Verification**, you now have to wait for the official invite.

✔️ The system will notify you (via SMS or email) of your appointment date and which **State Command** to report to.
✔️ Do not just walk into any random police station — it has to be the designated Command handling tinted permits, otherwise they’ll bounce you.
✔️ Keep checking your portal status + your email (spam/junk too). The invite usually comes within a few working days, but sometimes it takes longer depending on backlog.

If after 2–3 weeks you don’t hear anything, that’s when you can escalate with your application ID at the selected Command.

For now, just hold tight. You’re in the queue, and your payment is secure.

—EAZYINFOGUIDE™, simplifying the permit process.

Chairman, you don't need to visit any police station for capturing. You can do everything online via facial verification and upload all your documents online.
Your tinted permit will be approved and you download it to your phone before printing. Everything can now be done at the comfort of your home.

brightosa:
Chairman, you don't need to visit any police station for capturing. You can do everything online via facial verification and upload all your documents online.
Your tinted permit will be approved and you download it to your phone before printing. Everything can now be done at the comfort of your home.

That's great, I have finished my Application currently waiting for invite for capture

I like the fact that I was able to get mine done with no stress.

I used a medical report from a private hospital.
I noticed my application was pending for like a couple of days so I contacted possap on instagram.
Within 24 hours I got mine approved

PrimeWatermark:
All these epistle without even stating the NPF website where people can apply. Or is it forbidden to type it out here?
Those interested can visit possap dot gov dot ng.

Regards.

And price

brightosa:
Chairman, you don't need to visit any police station for capturing. You can do everything online via facial verification and upload all your documents online.
Your tinted permit will be approved and you download it to your phone before printing. Everything can now be done at the comfort of your home.

Did you do this ?