₦airaland Forum

Easyinfoguide:
Ok let's get you back in. Here’s what to do:

1️⃣ **Use the “Forgot Password” link** – go to the portal login page and click “Forgot Password”.
2️⃣ **Check your email** – make sure you check all folders: inbox, spam, promotions. The reset link is sent there.
3️⃣ **Follow the reset link quickly** – sometimes links expire after a short time.
4️⃣ **Use a new password you can remember** – note it down somewhere safe this time.
5️⃣ **Still no luck?** – contact the portal support directly. They can manually reset your login if your email isn’t working.

If you follow these steps carefully, you should be able to regain access without stress. Once you’re in, you can continue your registration smoothly, this happens to many people, so no wahala 😏.

HopeGying:
❌SCAM Alert

This guy called Israel (the OP) is a coded scàmmeér. Once you send him money to process the Tinted for you, he'll start giving you excuses, attributing the delay on the Police portal.

Easyinfoguide:
It is important to set the record straight. I have never collected money from you, nor has any payment been made to me or to the company I represent, Auto Secure. If you claim otherwise, you must be prepared to provide verifiable proof—receipts, verified contacts, or any evidence that ties such a transaction directly to me.

Nairaland does not allow direct sharing of contacts, and I have always respected that. If you obtained a contact elsewhere, the responsibility lies with you to confirm its authenticity. False accusations without evidence do not only damage reputations but also carry legal consequences.

I have successfully delivered services to many people here, and those clients can attest to that. I will not continue engaging in back-and-forth arguments, but understand this: if you persist in spreading false claims, you and your legal representatives will have to answer for it beyond online noise.

For clarity, I do not charge ₦30,000 for my services. Anyone is free to verify. My work speaks for itself, and the visibility of this thread—even ranking above official portals—proves the credibility of the service. Criticism is expected, but deliberate defamation will not be tolerated.

This will be my final response. Ensure that whatever claims you make are backed by evidence strong enough to stand in court.

Thanks uve contributed immensely to the growth of the thread with your relentless pursuit but I've had enough

Osekenchi:
hello please help.

am stucked on the page about my passport photo. i have uploaded several times and yet it keep bouncing back to home page to start again. an tips on how yo overcome this page

HopeGying:
❌Chronic SCAMMA cum LIAR

vivalavida:
good day. i am having a challenge.
i have applied for my car via virtual verification and have gooten the permit.
i am trying to help a colleague do his own and everytime i put in all the details and click on submit, i keep getting VIN not valid. i have run the vin on www.epicvin.com and it is correct. i have used chatgpt to verify the vin and it is correct. what can be the issue?

Whois:
I encountered the same issue. When I called customer service I was told to ignore the vin not valid error and proceed with the registration. My tinted permit was approved. Team DIY

Easyinfoguide:
Ok let's get you back in. Here’s what to do:

1️⃣ **Use the “Forgot Password” link** – go to the portal login page and click “Forgot Password”.
2️⃣ **Check your email** – make sure you check all folders: inbox, spam, promotions. The reset link is sent there.
3️⃣ **Follow the reset link quickly** – sometimes links expire after a short time.
4️⃣ **Use a new password you can remember** – note it down somewhere safe this time.
5️⃣ **Still no luck?** – contact the portal support directly. They can manually reset your login if your email isn’t working.

If you follow these steps carefully, you should be able to regain access without stress. Once you’re in, you can continue your registration smoothly, this happens to many people, so no wahala 😏.

Easyinfoguide:
Hello @Osekenchi,

I completely understand the frustration — the portal can be very strict and tricky at this stage. Based on what you’re describing, this is a document upload / system validation issue, and it happens to a lot of applicants. Here’s how to solve it step by step:

1️⃣ Check File Format & Size

Make sure your passport photo is JPG or PNG (no PDFs).

File must be under 2MB. Even if it seems small, compress it using an app like “Image Size” or an online tool.


2️⃣ Clear Your Cache & Refresh

Log out completely from the POSSAP portal.

Clear your browser cache and cookies (this resets any stuck session).

Restart the browser or try a different one (Chrome works best for me).


3️⃣ Re-upload Carefully

Use a different device if possible (sometimes mobile cameras are better than scans).

Make sure the background is plain and well-lit.


4️⃣ Avoid Multiple Failed Attempts

If it bounces again, stop and wait a few minutes before trying again. The system can temporarily block repeated uploads.


5️⃣ Last-Resort Option

If none of the above works, choose Physical Verification at the nearest command. It bypasses this online glitch completely.


💡 Pro Tip: Always keep a copy of your successful uploads — sometimes the system accepts one photo and still shows the error.

Following these steps fixes this 99% of the time. You’re not alone in facing this — many applicants hit this exact wall.

Easyinfoguide:
t’s unfortunate to see my name/number being dragged into this. I genuinely sympathize with anyone who has lost money to an impersonator, but let’s be clear: I have never transacted with you. Please provide proof of payment that carries my verified details, otherwise it’s unfair to mislead the public. Being cloned online is a risk that comes with visibility, but I remain committed to helping those who follow the right channel.

Nelochukwu:
Brother man. Tanx alot. I have sorted this out and gained access. However. I registered my car in my mother's name. She is not in the country presently. Please what's my solution?

Easyinfoguide:
Ok let's get you back in. Here’s what to do:

1️⃣ **Use the “Forgot Password” link** – go to the portal login page and click “Forgot Password”.
2️⃣ **Check your email** – make sure you check all folders: inbox, spam, promotions. The reset link is sent there.
3️⃣ **Follow the reset link quickly** – sometimes links expire after a short time.
4️⃣ **Use a new password you can remember** – note it down somewhere safe this time.
5️⃣ **Still no luck?** – contact the portal support directly. They can manually reset your login if your email isn’t working.

If you follow these steps carefully, you should be able to regain access without stress. Once you’re in, you can continue your registration smoothly, this happens to many people, so no wahala 😏.

Nelochukwu:
Bro pls I asked u a question bout if the car bears different name pls help with the questions I have read where u said the person sud snap etc but pls is there any other options?

Easyinfoguide:
Good afternoon

When the name on the car papers doesn’t match the name of the person applying for the tinted permit, the Police portal will usually flag it. There are a few professional ways people resolve it:

1️⃣ Sworn Affidavit of Ownership – The current user swears an affidavit at court stating that the vehicle is legally in their possession. This affidavit + valid ID is often enough to back the application.

2️⃣ Letter of Authorization – If the original owner (the name on the papers) is reachable, they can simply write and sign a letter authorizing you to process the permit, with their ID attached.

3️⃣ Proof of Purchase / Change of Ownership – If you bought the vehicle but the papers haven’t been updated yet, you can attach the sales receipt or change of ownership documents. This usually clears doubts.

4️⃣ Company Vehicles – If it’s registered in a company’s name, then a letter on company letterhead + CAC documents will be needed.

👉 In summary: if snapping the original owner’s ID is not possible, the most straightforward alternative is affidavit of ownership + your own ID. That usually works well in practice.

Easyinfoguide:
Good afternoon

When the name on the car papers doesn’t match the name of the person applying for the tinted permit, the Police portal will usually flag it. There are a few professional ways people resolve it:

1️⃣ Sworn Affidavit of Ownership – The current user swears an affidavit at court stating that the vehicle is legally in their possession. This affidavit + valid ID is often enough to back the application.

2️⃣ Letter of Authorization – If the original owner (the name on the papers) is reachable, they can simply write and sign a letter authorizing you to process the permit, with their ID attached.

3️⃣ Proof of Purchase / Change of Ownership – If you bought the vehicle but the papers haven’t been updated yet, you can attach the sales receipt or change of ownership documents. This usually clears doubts.

4️⃣ Company Vehicles – If it’s registered in a company’s name, then a letter on company letterhead + CAC documents will be needed.

👉 In summary: if snapping the original owner’s ID is not possible, the most straightforward alternative is affidavit of ownership + your own ID. That usually works well in practice.

tobby98:
Tint permit is not a thing again. Listen to the force PRO on what is latest. Don't waste money or patronize anyone for such stuff.