₦airaland Forum

goalburner:
Urgent help!
My firm in Netherlands told me to obtain a Police Clearance Certificate and even gave me the link to apply:
https://www.gateway.ng/Nigeria-Police-Report

My question: is the Police Clearance Certificate different from Police Character Certificate? This gateway.ng are demanding £130 but most of guys here are paying around $54 through the possap website. Does anybody understand the difference between the documents or are they same? Has anybody applied through the gateway.ng? Please help!

Gateway= Agency Vs POSSAP= DIY

Staness:
please how were you able to resolve this? I’m currently facing the same issue. A wrong email as captured during my NIN capture and there’s no email on my bvn

Hi please I’m in a similar situation I be tried changing bvn email and my phone number but no luck. Were you able to sort it out ? If yes how?

Ikigayana:
I used my NIN to sign up but did not get the code via my email or phone to verify my account. What can I do? I tried using my bvn to sign up but I get the error this account already exists. Please help!!!

Hi please I’m in a similar situation I have tried changing bvn email and my phone number but it’s not reflecting on posaap. Were you able to sort it out ? If yes how?

Aremu89:
Hi, please I am having the same issue, how did you resolve it please 🙏


quote author=Otuegbe post=127995685]Good morning, trying to apply for police character certificate online. And it showing me that another user is using the email. But I didn't input my email anywhere. Please I need assistance.
After inputting my NIN. The email that desplayed is not mine and I cannot edit it.

Please help
please I’m in a similar situation I have tried changing bvn email and my phone number but no luck. Shows my old email and phone number I don’t have access to anymore .Were you able to sort it out ? If yes how?

Seffy500:
Good day, I'm glad to come across your post now. I'm having same issue but haven't gotten the solution yet. But I need someone that is very reliable that help with my email change in GTB and that will take effect within 12-24 hours. It's very urgent. I just don't know what to do again except to come here to seek for solution.

Hi please I’m in a similar situation I have tried changing bvn email and my phone number but no luck. It’s still showing the old email and phone which I have no access to anymore.
Were you able to sort it out ? If yes how?

Good evening everyone, I made payment for my PCC yesterday and till now it still showing secretariat routing please how long does it to move from this stage

hello, I paid today for police character when can I go for capturing?

Hello everyone, I am trying to do a PCC for my son via the possap portal (diaspora). He was a minor when the NIN was done hence i used my phone number for him. Now while trying to create an account/profile for him on the POSSAP portal, i am getting the message "this number exists for someone else". Please has anyone been in this situation, kindly advise.

"User Details!
Another user with this phone number already exists."

I was able to find this out online via the NIMC website

https://nimc.gov.ng/self-service-modifications/

Hi,

Does anyone know how to resolve the error message “enter valid phone number” (see snap below) when using BVN in the POSSAP website?

Is there a specific format to use when entering number? +234? 00234? 090?

Thanks in advance.

C.

Have you tried to use your NIN? The phone numbers appear automatically....

Cindino20:
Hi,

Does anyone know how to resolve the error message “enter valid phone number” (see snap below) when using BVN in the POSSAP website?

Is there a specific format to use when entering number? +234? 00234? 090?

Thanks in advance.

C.

Dampops:
Have you tried to use your NIN? The phone numbers appear automatically....

Hi thanks for the feedback. Unfortunately I don’t have NIN and it is currently not possible to get one in my current location in the far east as NIMC system has been down since June (ve been to OIS service twice).

Is there any workaround to the issue when using BVn?

Saxspirit:
Good evening everyone, I made payment for my PCC yesterday and till now it still showing secretariat routing please how long does it to move from this stage

How did you resolve this please

Hi,
Please have you gotten your PCC. How long did it take you to do capturing after payment? And how did you go about it?

Saxspirit:
Good evening everyone, I made payment for my PCC yesterday and till now it still showing secretariat routing please how long does it to move from this stage

Saxspirit:
Good evening everyone, I made payment for my PCC yesterday and till now it still showing secretariat routing please how long does it to move from this stage

Have you done your capturing now? How long did the whole process take from here? I'm stuck here too

Have you done your capturing? How long did the process take?

Fashanu123:
hello, I paid today for police character when can I go for capturing?

Please, how did you resolve this?

OlatunjiOmotayo:
Hi all, I encountered issue while doing my PCC, the phone number linked to my BVN is an old one that is no longer in use. I have actually contacted Union bank countless times to change the number but no resolution since, they kept saying my account office will be in touch, this is going to 4 months now. Please house, is there any alternative one can do?

I changed the number on my BVN so I can use it for PCC, bank has changed it but this hasn't reflected on POSSAP website, its been over 3days now, anyone have an idea of how long it will take or how to bypass this part? I have been on this issue for over 3 weeks now ejoor?

Hi house
Please how can one pay on the possap platform in diaspora if one doesnt have a dollar card or spending dollar where one is,have been finding it difficult on how to go abt the payment please
its urgent.....
Thank you

Please how long did it take to proceed to the next stage

Fashanu123:
hello, I paid today for police character when can I go for capturing?

What is the update?

Saxspirit:
Good evening everyone, I made payment for my PCC yesterday and till now it still showing secretariat routing please how long does it to move from this stage

Saxspirit:
Good evening everyone, I made payment for my PCC yesterday and till now it still showing secretariat routing please how long does it to move from this stage

I want to know how much for the police character you paid at that time.

Goldbw122:
I want to know how much for the police character you paid at that time.

40k naira as at now

Alapereketu:
40k naira as at now

I’m trying to fill mine now, but I don’t know when I’m going to get it. My agent seems to be in a hurry for me to do it right away, so I’m not sure when to come out. You know how things get delayed in Nigeria. When you were doing yours, did it come out quickly?

Goldbw122:
I’m trying to fill mine now, but I don’t know when I’m going to get it. My agent seems to be in a hurry for me to do it right away, so I’m not sure when to come out. You know how things get delayed in Nigeria. When you were doing yours, did it come out quickly?

Getting a Nigerian Police Clearance Certificate (Police Character Certificate) the same day is challenging, as standard processing takes 1–3 working days, but visiting the Force Criminal Investigation Department (FCID) in Alagbon, Ikoyi, Lagos, early in the morning with all documents can allow for urgent, same-day processing

Goldbw122 reply dm

Alapereketu:
Getting a Nigerian Police Clearance Certificate (Police Character Certificate) the same day is challenging, as standard processing takes 1–3 working days, but visiting the Force Criminal Investigation Department (FCID) in Alagbon, Ikoyi, Lagos, early in the morning with all documents can allow for urgent, same-day processing

Goldbw122 reply dm

We can chat here because I don’t have access to the Gmail you’re sending messages to. I’m currently having an issue, I have submitted everything and made the payment, but they are telling me that the phone number linked to my NIN does not match the one I’m using now.

That means I did not update my phone number to my current one, so they are unable to send me the address of the place where I am supposed to meet them. Someone also contacted me about that.

I was told to send my current phone number so they could update it, and I did. I have already completed that process, but it is still showing as “unpaid” even though it had shown “successful” before. So right now, I’m confused and don’t know what is going on.

And it seems like I'm going to pay another fee again but I don't know if I should change the nin phone number first before proceeding with another payment of the police character certificate?

So I need your advice on this

Goldbw122:
We can chat here because I don’t have access to the Gmail you’re sending messages to. I’m currently having an issue, I have submitted everything and made the payment, but they are telling me that the phone number linked to my NIN does not match the one I’m using now.

That means I did not update my phone number to my current one, so they are unable to send me the address of the place where I am supposed to meet them. Someone also contacted me about that.

I was told to send my current phone number so they could update it, and I did. I have already completed that process, but it is still showing as “unpaid” even though it had shown “successful” before. So right now, I’m confused and don’t know what is going on.

And it seems like I'm going to pay another fee again but I don't know if I should change the nin phone number first before proceeding with another payment of the police character certificate?

So I need your advice on this

It is understandable to be confused, but based on common issues with the Nigeria Police Specialized Services Automation Project (POSSAP) portal, do not pay another fee yet. The "unpaid" status after a successful payment often indicates a temporary system glitch or a synchronization issue between the payment platform and the POSSAP portal.

1. Address the Payment Status First
Before modifying your NIN data, try to resolve the "unpaid" status on POSSAP.
Check Transaction History: Re-check your bank statement to confirm the payment was not reversed.
Use the "Reprocess" Button: Sometimes, the portal has a "Reprocess" or "Verify Payment" button in the "Requests" or "Dashboard" section.
Contact Support Immediately: Send an email to POSSAP support with your Application ID, Payment Reference Number (from Remita/bank), and a screenshot of the payment receipt.
Wait for 24-48 Hours: Technical glitches often resolve themselves, and the status may change back to "successful"

2. Update NIN Phone Number (If Necessary)
If your initial registration was done with a phone number you no longer have access to, changing it is crucial for receiving updates.
NIMC Self-Service: You can update your NIN phone number via the NIMC self-service portal (selfservicemodification.nimc.gov.ng).
Requirements: You may need a police report confirming the change of phone number to update it on the NIMC database.
Why Do This Second: If the POSSAP system has already finalized the initial submission, changing the NIN number now might not fix the "unpaid" status, but it will help with future, new applications.

3. Do Not Pay Again Yet
Changing your NIN phone number does not require you to pay another fee for the Police Character Certificate itself. The NIN modification has its own small fee (approx. ₦1,522.50), while re-registering for the PCC will cost you the full, high amount again.

Do not pay for the PCC again.
Email POSSAP with your proof of payment.
If you still cannot receive SMS, update your phone number on the NIN Self-Service portal.
Visit the nearest FCID or State Command (if you applied online) with your printed receipt to verify your status in person if online support is slow.

Alapereketu:
It is understandable to be confused, but based on common issues with the Nigeria Police Specialized Services Automation Project (POSSAP) portal, do not pay another fee yet. The "unpaid" status after a successful payment often indicates a temporary system glitch or a synchronization issue between the payment platform and the POSSAP portal.

1. Address the Payment Status First
Before modifying your NIN data, try to resolve the "unpaid" status on POSSAP.
Check Transaction History: Re-check your bank statement to confirm the payment was not reversed.
Use the "Reprocess" Button: Sometimes, the portal has a "Reprocess" or "Verify Payment" button in the "Requests" or "Dashboard" section.
Contact Support Immediately: Send an email to POSSAP support with your Application ID, Payment Reference Number (from Remita/bank), and a screenshot of the payment receipt.
Wait for 24-48 Hours: Technical glitches often resolve themselves, and the status may change back to "successful"

2. Update NIN Phone Number (If Necessary)
If your initial registration was done with a phone number you no longer have access to, changing it is crucial for receiving updates.
NIMC Self-Service: You can update your NIN phone number via the NIMC self-service portal (selfservicemodification.nimc.gov.ng).
Requirements: You may need a police report confirming the change of phone number to update it on the NIMC database.
Why Do This Second: If the POSSAP system has already finalized the initial submission, changing the NIN number now might not fix the "unpaid" status, but it will help with future, new applications.

3. Do Not Pay Again Yet
Changing your NIN phone number does not require you to pay another fee for the Police Character Certificate itself. The NIN modification has its own small fee (approx. ₦1,522.50), while re-registering for the PCC will cost you the full, high amount again.

Do not pay for the PCC again.
Email POSSAP with your proof of payment.
If you still cannot receive SMS, update your phone number on the NIN Self-Service portal.
Visit the nearest FCID or State Command (if you applied online) with your printed receipt to verify your status in person if online support is slow.

Thank you, anything I do I will update you..

Goldbw122:
Thank you, anything I do I will update you..

okay 👍

Hi bro. Please how do we go about the police report?

Alapereketu:
It is understandable to be confused, but based on common issues with the Nigeria Police Specialized Services Automation Project (POSSAP) portal, do not pay another fee yet. The "unpaid" status after a successful payment often indicates a temporary system glitch or a synchronization issue between the payment platform and the POSSAP portal.

1. Address the Payment Status First
Before modifying your NIN data, try to resolve the "unpaid" status on POSSAP.
Check Transaction History: Re-check your bank statement to confirm the payment was not reversed.
Use the "Reprocess" Button: Sometimes, the portal has a "Reprocess" or "Verify Payment" button in the "Requests" or "Dashboard" section.
Contact Support Immediately: Send an email to POSSAP support with your Application ID, Payment Reference Number (from Remita/bank), and a screenshot of the payment receipt.
Wait for 24-48 Hours: Technical glitches often resolve themselves, and the status may change back to "successful"

2. Update NIN Phone Number (If Necessary)
If your initial registration was done with a phone number you no longer have access to, changing it is crucial for receiving updates.
NIMC Self-Service: You can update your NIN phone number via the NIMC self-service portal (selfservicemodification.nimc.gov.ng).
Requirements: You may need a police report confirming the change of phone number to update it on the NIMC database.
Why Do This Second: If the POSSAP system has already finalized the initial submission, changing the NIN number now might not fix the "unpaid" status, but it will help with future, new applications.

3. Do Not Pay Again Yet
Changing your NIN phone number does not require you to pay another fee for the Police Character Certificate itself. The NIN modification has its own small fee (approx. ₦1,522.50), while re-registering for the PCC will cost you the full, high amount again.

Do not pay for the PCC again.
Email POSSAP with your proof of payment.
If you still cannot receive SMS, update your phone number on the NIN Self-Service portal.
Visit the nearest FCID or State Command (if you applied online) with your printed receipt to verify your status in person if online support is slow.

RAV3N:
Hi bro. Please how do we go about the police report?

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