₦airaland Forum

I am posting to see whether anyone else has experienced something similar recently with Paxful.

Several years ago, I accidentally sent a significant amount of USDC to a Paxful-controlled wallet using an unsupported network. At the time, Paxful only supported a different network for that asset. I contacted support repeatedly over the years and was consistently told that recovery was not possible.

Recently, I was unexpectedly contacted by Paxful Support through their official support system. They informed me that they were now able to recover the previously inaccessible funds and requested a destination wallet address so the funds could be returned. Email was sent from their official freshdesk support (support@paxful.freshdesk.com)

I promptly provided the requested wallet address.

Shortly afterward, I received confirmation that my information had been received and that the case was under review. However, since then, several weeks have passed with no further updates despite multiple follow-up emails.

What makes this particularly confusing is that I can see on-chain evidence that assets from previously inaccessible addresses appear to have been consolidated into a wallet that seems to be under Paxful’s control. However, there has been no communication regarding when recoveries will be processed or whether anyone has actually received a refund.

I am not making any accusations at this stage. I am simply trying to determine whether:

* Anyone else has recently been contacted by Paxful regarding recovery of unsupported-network deposits;
* Anyone was asked to provide a wallet address for a refund;
* Anyone has successfully received recovered funds;
* Anyone is currently waiting for an update after providing a wallet address.

If you have experienced something similar, I would appreciate hearing about your timeline and outcome.

For privacy reasons, I am not posting transaction hashes, wallet addresses, account information, or exact amounts publicly at this time.

Thank you.

Was this the same issue from 2023

BItt:
Was this the same issue from 2023

Yes it is the same issuee.

Scan your wallet address to see if there's any incoming/pending transaction