₦airaland Forum

Hi Everyone,

I am having a problem with the quality of after-sales service I am recieving from Hyundai Motors.

I purchased a brand new Hyundai Elantra sometimes in 2011 and I lost the spare key to the car more than a year ago. Since then I have been trying to procure another spare key from the Company. Six months ago, I took the car to their service center at Orile and after keeping the car for the entire day, they simply told me they did not have the parts from the key.

I have been calling Hyundai every month for the past six months and they are yet to procure the parts for the spare key. This is very unfair because if I did not have the other key my car would have been grounded for God knows how long. Again one cannot duplicate the key locally because it is a smart key with embedded computer code.

Is there anyone with a similar experience? My advise to all Hyundai users is to be careful with your keys because misplacing it could mean the end of your vehicle.

Thanks for the post.

Another valid reason to run the heck away from these Koreans! Personally, I think the quality of their products is poor.

Why don't you try Ladipo Auto Market? Who knows, you may be lucky.

Emmajoe96:
Hi Everyone,

I am having a problem with the quality of after-sales service I am recieving from Hyundai Motors.

I purchased a brand new Hyundai Elantra sometimes in 2011 and I lost the spare key to the car more than a year ago. Since then I have been trying to procure another spare key from the Company. Six months ago, I took the car to their service center at Orile and after keeping the car for the entire day, they simply told me they did not have the parts from the key.

I have been calling Hyundai every month for the past six months and they are yet to procure the parts for the spare key. This is very unfair because if I did not have the other key my car would have been grounded for God knows how long. Again one cannot duplicate the key locally because it is a smart key with embedded computer code.

Is there anyone with a similar experience? My advise to all Hyundai users is to be careful with your keys because misplacing it could mean the end of your vehicle.

It can be duplicated locally. I would have directed you to someone if you were in PH. He cut and programmes keys. Ask around your area, I believe you'll find someone who does.