₦airaland Forum

I have talked about customer segmentation, profiling and modeling in my previous articles. I have also talked about various parameters that you can use to measure your customers as well . This include recency, frequency and monetary behavior of your customers. In this article, I want to talk about the role that technology plays in the modeling and profiling of your customers.



One thing you should know is that modeling works best in an automated business environment. That is an area where you have all your customers information in a centralized database from where data enhancement softwares can work on them and tell you what customer A and customer B have in common.



When we talk of technology in this regard, we are talking about automation of the Front Office. We are talking about deployment of softwares that makes it easy for customers to solve their issues on their own and help the front offices that is Marketing, Sales and customer service to develop interaction with customers.



When you automate the business environment, you will be able to see those hidden characteristics that your customers have in common and use that to predict their next move. When you are able to predict their next move, you will be able to prepare what they want before they even ask for it.

Now the advantages….



#1: PROFIT MAXIMIZATION

Automation that is deployment of technology will help you to maximize your profit. If you automate your front office, customers are not restrained to come to your office before they can have access to your products or services. You will be able to serve your customers across multiple channels and this will definitely increase your profit margin and boost customer loyalty.



#2: BOOSTING CUSTOMER LOYALTY

The introduction of technology into a customer-centric enterprise will also assist the organization in building a centralized database of their customers. When they have this, they will be able to know the pattern of behavior that is common to their customers through the help of data mining and data enhancement softwares. With this, they will be able to segment and profile their customers correctly and come up with products and services that meet customers’ needs. Once they are doing business from customers’ perspective, there is high tendency that customers will make repeat purchase and introduce new customers to the organization.


Source: www.crmnigeria.com

finally

it is sad that the Nigerian Army have out of frustration started killing innocent civilians and planting automatic rifles on them..

Is it jst me or does d sixth pic look photoshoped?

good

tiwaz:
TROOPS CLEARED MORE BOKO HARAM TERRORISTS CAMPS AND RESCUES ABDUCTEES
Troops of 28 Task Force Brigade Nigerian Army deployed at Bitta and Pridang carried out a successful raid on suspected Boko Haram terrorists camps at Bulajilin and Manawashe villages along Bita and Damboa road at the fringes of Sambisa forest on Tuesday. The troops were able to killed 30 Boko Haram terrorists.
The unit also rescued 338 persons that were held captive by the terrorists in the enclaves. The rescued persons which comprised of male 8, female 138 and children 192, have since been evacuated to Mubi. Troops also recovered arms and ammunitions during the raid operation which include 1 General Purpose Machine Gun and 2 Dane Guns, 150 rounds of 7.62mm (NATO), 6 boxes of 7.62mm (NATO) and 3 cutlasses.
In a related development, troops based on a tip off, ambushed and killed 4 suspected Boko Haram terrorists on a suicide bombing mission to Gubula, Madagali Local Government Area, Adamawa State. Apart from 2 AK-47 rifles recovered, the troops also recovered some Unexploded Ordinances (UXOs), mortar bombs and cash sum of N153,385k was retrieved.
It is worthy to note that the raid operation on the Boko Haram Terrorists enclave coincided with the Chief of Army Staff’s operational visit to the Brigade Headquarters in Mubi.
The successful clearance operations and ambushing of the terrorists has further degraded them and saved the lives of so many innocent victims of their suicide bombings.
Therefore, we are appealing for continued vigilance, security consciousness and above all cooperation with the military and security agencies to enable us successfully defeat the terrorists.



https://m.facebook.com/story.php?story_fbid=874204186020371&id=612237468883712&ref=hl

I don't believe...

NO SUCCOUR FOR THE EVIL ONES...

KILL THEM ALL

THUMPS UP NIGERIAN ARMY!!

More strength from above to the Nigeria Army ..........

pallybrown:
I saw only seven

glass pls

We don hear

good work from nigerian army

OZAOEKPE:
Why send this souls to their early grave?

S they should have pardon and let them go? You think we are in GEJ ear where he is using them to scare northerner from voting? Kill em all

nobody typed RIP 4 dis ppl. rephrase ur RIP in order 4 dem. Roast......I.........P......... watabat d chibok women, sorry girls habi ladies ni?

pallybrown:
I saw only seven

OK, do you have legs? if so, waka go dia go confam de remaining

bashydemy:
S they should have pardon and let them go? You think we are in GEJ ear where he is using them to scare northerner from voting? Kill em all

But when GEJ was killing them all, most of you shouted genocide, PMB cried that they were killing his brothers, open your eyes idiat.

Gud job by our military,these animals must be wiped out from the face of the earth!!useless virgin seekers

Halleluyahhhhh, at last the Chibok girls have been rescued>












Na prophet utterance oo, abeg. It is spiritually discerned. Attack me and face fire!

Nice move

Do igbo have oil

Na true. In other news boko boys have surrender to Nigeria troop. Many have been converted to Christian and where baptised in holy cross church of sambisa forest. Sahara reporter's

I'm sick and tired of this. Dont they have sponsors ? Can't they be arrested ?

Meanwhile, for your with java programming projects my signature is there for assistance.

Tired of hearing Biafra-Boko haram news joor... How did this all start sef

Killing Bokoharam members is a war against the north....i won't allow this...shekau where are thou

These boko haram people no dey finish? Na wa o....

OZAOEKPE:
But when GEJ was killing them all, most of you shouted genocide, PMB cried that they were killing his brothers, open your eyes idiat.

all of who? Everyone know GEJ did not kill only playing politics with people's life.

God wil put an end to their evil deeds

Kudos to our gallant soldiers