Someone Needs To Check Mtn Excesses - Nairaland General

Someone Needs To Check Mtn Excesses - Nairaland General - Nairaland

Nairaland Forum › Nairaland General › Someone Needs To Check Mtn Excesses (837 Views)

Someone Needs To Check Mtn Excesses by gannycute(op): 7:14am On Mar 17, 2016

I was fortunate to get a code which one could use to deactivate all subscription on MTN from nairaland like 3weeks ago. I immediately cleaned my sim from all unnecessary sub and advert. But ever since then, mtn still deducts atleast #150 from my account every week. When i called their customer care this morning to complain,he said the deduction was for weekly music bla bla which i never subsribed to. Could it be that mtn is deliberately subscribing customers to their packages in order to deduct money? Please help

Re: Someone Needs To Check Mtn Excesses by ironheart(m): 7:42am On Mar 17, 2016

I think it was a scam. They deducted same amount from me as well. I think my days of recharging my mtn line is over. Back to glo undecided

[center][/center] MTN NA SCAM

Re: Someone Needs To Check Mtn Excesses by gannycute(op): 7:50am On Mar 17, 2016

ironheart:
I think it was a scam. They deducted same amount from me as well. I think my days of recharging my mtn line is over. Back to glo [center][/center] MTN NA SCAM

who do we report to.

Re: Someone Needs To Check Mtn Excesses by Donniefred(m): 3:55pm On Mar 17, 2016

Wait! You do music plus cheat?

Re: Someone Needs To Check Mtn Excesses by JideSM: 4:39pm On Mar 17, 2016

gannycute:
I was fortunate to get a code which one could use to deactivate all subscription on MTN from nairaland like 3weeks ago. I immediately cleaned my sim from all unnecessary sub and advert. But ever since then, mtn still deducts atleast #150 from my account every week. When i called their customer care this morning to complain,he said the deduction was for weekly music bla bla which i never subsribed to. Could it be that mtn is deliberately subscribing customers to their packages in order to deduct money? Please help

Hi gannycute, so sorry to hear this. I currently run a thread here called the MTN Customer Care Thread https://www.nairaland.com/1379574/mtn-customer-care-thread , where this kind of issue could be resolved promptly. Please PM your mobile number to me and I will help resolve this. Regards

Re: Someone Needs To Check Mtn Excesses by JideSM: 4:56pm On Mar 17, 2016

ironheart:
I think it was a scam. They deducted same amount from me as well. I think my days of recharging my mtn line is over. Back to glo [center][/center] MTN NA SCAM

Hi ironheart, I'm deeply sorry that this happened. Please send your mobile number to me via PM and I will help resolve this. You can also visit https://www.nairaland.com/1379574/mtn-customer-care-thread Cheers

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