LordReed:


I am in Abuja and my office is at Jabi, if you can bring it over I'll help you.

LordReed:


Next time when someone volunteers to help you be polite, I don't owe you a thing ok?

What phone are you using and what is OS version and laptop model?

xmileeasy:

Thanks sir, I have replied the pm.

HFOG:

Big brother kena

Akell:


Haba! you don vex? Oya, my oga no vex.... I'm still ya loyal boi ..lolz!

it's a BlackBerry Z30 OS 10.3........ while the pad is Tecno H8.

laptop is Brian laptop. windows 10

horpe132:
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Good day everyone, Pls I need help with my Laptop,,,,,Its a Window 7.......the problem is that the system does not sign me in after inputting the password correctly,,,,,, it give a reply of......." The User profile Service service failed the logon..........User profile cannot be loaded"............
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Pls help, Sameolg16,horllamy, lordreed...

LordReed:


Just hard power it off by holding down the power off button. When it boots up again disable Windows Update. BTW what version of Windows is this?

LordReed:


Man you are lucky, your HDD is intact it only shifted out of position because some screws are missing. Was it worked on before? Anyways when you come tomorrow I will look for screws for it, I'm at home at the moment.

horllamy:


try using on screen keyboard, may be ur keyboard is malfunction..

LordReed:


Sorry but it seems your user profile has been corrupted. Can you access the default Administrator profile or any other profile?

elantraceey:
I almost had the heart attack of my life an hour ago when water accidentally spilled on my laptop and it showed something i can't really explain then i removed the battery immediately and dried it with towel and i fixed the battery back, it came on it self then went blank, i removed the battery again and sun dried it for about an hour and now it's working perfectly fine now, should i still dry it and should i be worried about anything? p.s i'm having a project seminar on friday and i need it functioning properly now .

horpe132:


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Thank you Oga, I can't access other profiles o, just that one .....its not giving me other options,,,,,,what can I do & how could my present profile get corrupted ............

LordReed:


Okay lemme confirm some settings on BBOS I'll get back to you.

LordReed:


Okay lemme confirm some settings on BBOS I'll get back to you.

LordReed:


If you get water in any of your electronics make sure you immediately turn it off and remove the battery if it has one. DO NOT turn it on again to check if it is working until is properly dried out. As a lady I am sure you can get a hair dryer, use it to blow hot air on the gadget for an hour in 5mins intervals and repeat like 6 times over a 24hr period to be safe. You should do it for your laptop immediately to forestall any moisture damage.

LordReed:


You may have to go a bit technical.

Turn the system on and immediately start pressing F8 it will take you to several options.
Choose Safe Mode with Command Prompt.
When the command prompt appears input this command:

net user administrator /active:yes

Press enter

Restart (Press ctrl+alt+del)

You should have the Administrator profile active. Do this and let me know how it goes.

LordReed:


You may have to go a bit technical.

Turn the system on and immediately start pressing F8 it will take you to several options.
Choose Safe Mode with Command Prompt.
When the command prompt appears input this command:

net user administrator /active:yes

Press enter

Restart (Press ctrl+alt+del)

You should have the Administrator profile active. Do this and let me know how it goes.

LordReed:


First confirm that the bluetooth drivers are installed and working properly by following these steps:

Click on Start
Right click on Computer
Choose Manage
Click on Device Manager
Click on the plus sign beside Network Adapters
See is bluetooth is in the list
If it is on the list does it have a red or yellow icon attached to it?
If it is not on the list. scroll down it would be on the list (but not under Network Adapters) with a yellow or red icon.
If you don't see it at all then either your laptop doesn't have bluetooth or it is damaged or not properly plugged in. You either need a hardware tech or buy a usb bluetooth dongle.

If you see it on the list with a yellow or red icon it means the driver is not installed or has a faulty. You will have to install the proper drivers either over the internet or by downloading and installing offline.

mecksoncrown:
Na wa o, no one even answer my question, its not good oo. looks like you guys already know yourselves so u help those u know.

horpe132:


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Thank you very much for ur time & patience,,I'm really grateful,,,,,,,I've tried what you said but its still same,,, when the system starts,,,,i kept pressing F8,,,I then chose the Net Administrator/active: yes..........The screen didn't change,,,,,I then pressed the restart short cut,,,,,,, but it didn't shut down,,,,it showed some options dat didn't help,,,,,,,,I switched off and on,,,its still same,,,,,,,,,,,

elantraceey:
Thank you very much. I don't have a hair dryer and there's no where i can get it around now but the sun today was intense and i dried it well, can i put it on tonight?

mecksoncrown:
Pls, How can delete 'windows.old' on my PC. its taking alot of space. I just refresh my pc. its windows 8.

kason:
My Laptop is always showing "Not Responding" and the entire page an links will hang.
What is wrong with the laptop?

iAreMozelle:


hmm i guess so oh my guy...but it is technically free so you can't complain...me sef I've been waiting for an answer

LordReed:


What is your challenge?

iAreMozelle:
I've got two problems....
1. I can't refresh my Windows 8 PC..it keeps saying some media files missing...
2. My PC doesn't respond to my nokia or Samsung phone whenever i connect them via USB..i've tried all USB ports and two different cables yet i still won't see my phone on the computer... Please help... Thanks in Anticipation..

iAreMozelle:




My problem... Sir...

LordReed:


There is no special way of deleting it, just delete it like any file or folder.