Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / New
Stats: 3,151,595 members, 7,812,952 topics. Date: Monday, 29 April 2024 at 11:23 PM

Official Payoneer Support Thread - Business - Nairaland

Nairaland Forum / Nairaland / General / Business / Official Payoneer Support Thread (5836 Views)

Delar Freight & Logistics Limited Customer Support Thread / Welcome-Hisenjos Fiverr,Freelancer via Payoneer Skrill Exchange Customer Support / Mayzus Investment Support Thread. (2) (3) (4)

(1) (2) (Reply) (Go Down)

Official Payoneer Support Thread by PayoneerTe: 12:15pm On Oct 02, 2011
Hi everyone,

I am Talia, Payoneer's director of community. I see that we are discussed here often, so I wanted to introduce myself and let you know that you can ask me any questions you may have about the service in this thread (I will do my best to monitor other threads as well, of course).

Have a great day! cool
Re: Official Payoneer Support Thread by ProfTayour(m): 7:11am On Oct 10, 2011
Hello Talia,
I will appreciate if u can shed more light on how to fund my payoneer card, I have checked the card issuer's site and i've seen the options available, most of which dont apply here in Nigeria. Is there a way around it for Nigerians? Thanks in advance
Re: Official Payoneer Support Thread by 2sexy(m): 8:07am On Oct 10, 2011
Profit tayour,thanks for the question. It was the same thing that I was going to ask.

Well, I would suggest that payoneer partner with Nigerian banks so that we can easily fund card through our banks.

Frankly, I don't like the idea of making money into my card through the site which I got it from before I can fund it. I just want to activate it,fund it and purchase what I want with it.

I will prefer payoneer because most of our card here,the one issued by our bank in Naira denomination, are rejected on some site like Hostgator.com which is the number one web host company on the web. I am a web designer and seller so I will always need hosting.

If you can help solve the funding, I bet you, there are over 2000 Nigerians that are ready to use Payoneer Mastercard. I had to let mine expire because I could not fund it.

Please not that we Nigerians are not allowed to use paypal. hence we cant fund it.
Re: Official Payoneer Support Thread by PayoneerTe: 4:57pm On Oct 10, 2011
Hi guys,

Thanks for your interest in Payoneer.

To answer your question, I would like to explain a bit about the company (I also wrote this in another post today). We were founded to give companies a way to pay their international users in an easy and quick manner. Because of this, we require that our cardholders receive at least one payment from any of our partners (it doesn't have to be the one you signed up with) before you can receive a private load.

The options we generally offer for loads to the Payoneer card are:

1) Partner payment - Mandatory to receive at least one from any of our 1,400+ partners before you can use the card in another way
2) Private load - Once you have received your first partner payment
3) Card to card - If the feature is activated for both users, it depends on the partner
4) ACH transfer for US-based accounts (does not apply to Nigerians, of course)
5) Our Virtual Account, which allows you receive ACH payments from any company in the world that offers ACH payments (e.g. PayPal, Amazon, etc.) You can only apply for the VA once you have had at least 3 partner payments, though.

While I am happy you would like to be able to use Payoneer, we are not in the business of issuing prepaid cards to anyone who wants them; We can only issue them through a partner and are required to have partner payments before we can offer other parts of our business. Again, this has nothing to do with any country in particular - all of our rules are 100% across the board.

About deals with banks, I will pass this on, but I can't make any promises about this happening because we haven't done this with any country in the world (we are based in the US so ACH is different).

Please let me know if you have any other questions.
Re: Official Payoneer Support Thread by powerblaze(m): 7:42am On Nov 23, 2011
Pls wat is the spending and withdrawal and maximum limits on the card? I just received money from friendfinder.com cool
Re: Official Payoneer Support Thread by PayoneerTe: 9:04am On Nov 23, 2011
powerblaze:

Pls wat is the spending and withdrawal and maximum limits on the card? I just received money from friendfinder.com cool

You can withdraw up to $2,500 per day via the ATM and use up to $2,500 per day by swiping the card (online or offline), for a total of $5,000 per day.

Congrats on receiving your card!

1 Like

Re: Official Payoneer Support Thread by powerblaze(m): 9:21am On Nov 23, 2011
Can the card be used 2 verify paypa? Also, wats the difference between the private payments and card to card? I hear they're not always approved, I'll love to receive money from abroad straight to my card,as an alternative to westernuinion
Re: Official Payoneer Support Thread by PRESERVER(m): 10:55am On Nov 23, 2011
PayoneerTe:

Hi everyone,

I am Talia, Payoneer's director of community. I see that we are discussed here often, so I wanted to introduce myself and let you know that you can ask me any questions you may have about the service in this thread (I will do my best to monitor other threads as well, of course).

Have a great day! cool

your card is very good but you people deactivated my account,contacted customer care & was told to scan & send my ID which I sent & my account had not been open all these while.

Can you help me to look into this Talia.My name is Adesida Oluwasegun with email adesidasegun@yahoo.com.This are what I used to apply for this card & the card is just with me now useless.
Kindly help me out,
Re: Official Payoneer Support Thread by PayoneerTe: 11:55am On Nov 23, 2011
PRESERVER:

your card is very good but you people deactivated my account,contacted customer care & was told to scan & send my ID which I sent & my account had not been open all these while.

Can you help me to look into this Talia.My name is Adesida Oluwasegun with email adesidasegun@yahoo.com.This are what I used to apply for this card & the card is just with me now useless.
Kindly help me out,

Hi Adesida,

Your card is with a company that no longer works with us, so you need to reapply through a new partner that does work with us. You cannot continue to use this card anyway (the same goes for everyone that has this card).
Re: Official Payoneer Support Thread by powerblaze(m): 12:38pm On Nov 23, 2011
U didn't answer my first question!
Moreover, as I've gotten payment from partner, does it automatically unlock private payments? Or is it manual? Also, I'm expecting my new card via dhl, as the old one was stolen. Will all the privileges on the old card be transferred to the new one?
Re: Official Payoneer Support Thread by PayoneerTe: 1:13pm On Nov 23, 2011
powerblaze:

Can the card be used 2 verify paypa? Also, wats the difference between the private payments and card to card? I hear they're not always approved, I'll love to receive money from abroad straight to my card,as an alternative to westernuinion

You can use the card to verify PayPal, but only once you have money on it, since PayPal makes a small charge to verify that you are the owner of the card.

Private payments are loads from a MasterCard or Visa, and card to card transfers are transfers between two Payoneer cards. Private payments are manually approved by us, and yes, sometimes they aren't approved for reasons that I cannot disclose. Card to card payments are automatic, but limited to 5 per 30 day period.

You cannot currently receive funds to your Payoneer card through Western Union, not unless they begin sending payments directly to a MasterCard.

powerblaze:

U didn't answer my first question!
Moreover, as I've gotten payment from partner, does it automatically unlock private payments? Or is it manual? Also, I'm expecting my new card via dhl, as the old one was stolen. Will all the privileges on the old card be transferred to the new one?

Please don't yell at me, I didn't skip it on purpose, I just didn't see the question.

Once you have payments from a partner, you should be able to receive private payments, but again, these are manually approved, so there's always the possibility of them being rejected.

Receiving a new card only changes your card, not your account, so you can use it in the exact same way as your old one, don't worry.

Please let me know if you have any other questions I can help you with.

1 Like

Re: Official Payoneer Support Thread by powerblaze(m): 1:19pm On Nov 23, 2011
Okay. All clear. Thanks
Re: Official Payoneer Support Thread by PayoneerTe: 1:20pm On Nov 23, 2011
You're welcome.
Re: Official Payoneer Support Thread by joyous(m): 10:24am On Jun 15, 2013
Hi Talia, please can you send me your email. I have an issue with the payoneer mastercard. I have applied for it a second time now but I cant still have it. Please your assistance concerning this will be appreciated. Thanks. My email is falasedj1@gmail.com. I will be expecting your mail. Thanks.
Re: Official Payoneer Support Thread by Catalyst007(m): 2:52pm On Jul 03, 2015
FOR YOUR PAYONEER PROBLEMS, VISIT : http://top-epaymentsystems..com
Re: Official Payoneer Support Thread by gbolly1151(m): 9:32pm On May 27, 2016
please where can i collect my payoneer card when it get to Nigeria
Re: Official Payoneer Support Thread by Bank450(m): 9:55pm On May 27, 2016
Wow. thanks for taking your time to trash out these issues.

I have three questions for you

1) How can I receive funds from amazon associates?

2) How can I receive funds from amazon seller central?

3) Can I use my account as a Bank Account? Because I need to add a US Bank account to my Amazon sellers account, can I do that with my payorneer account?

Thanks for your swift response.
Re: Official Payoneer Support Thread by timijoseph01(m): 10:45pm On May 27, 2016
I ordered for a payorneer card and i have got msgs it has been delivered... But i dont kmow where to pick up
Re: Official Payoneer Support Thread by ferhyntorlah(f): 11:00pm On May 27, 2016
timijoseph01:
I ordered for a payorneer card and i have got msgs it has been delivered... But i dont kmow where to pick up

Hi, locate the post office that services your area. Your card is surely there.
Re: Official Payoneer Support Thread by ferhyntorlah(f): 11:04pm On May 27, 2016
gbolly1151:
please where can i collect my payoneer card when it get to Nigeria

Hi, locate the post office that services your area to pick up your card.
Re: Official Payoneer Support Thread by ferhyntorlah(f): 11:14pm On May 27, 2016
Bank450:
Wow. thanks for taking your time to trash out these issues.

I have three questions for you

1) How can I receive funds from amazon associates?

2) How can I receive funds from amazon seller central?

3) Can I use my account as a Bank Account? Because I need to add a US Bank account to my Amazon sellers account, can I do that with my payorneer account?

Thanks for your swift response.


Hi,

To your questions:
1) How can I receive funds from amazon associates?
A: You can receive your funds via Payoneer as Amazon is one of their partners.

2) How can I receive funds from amazon seller central?
A: Same answer as above.

3) Can I use my account as a Bank Account? Because I need to add a US Bank account to my Amazon sellers account, can I do that with my Payoneer account?
A: Yes, you can. Click on your account (eg Bank450's Account) at the top right and edit your bank account information.
Re: Official Payoneer Support Thread by Bank450(m): 9:48am On May 28, 2016
Wow, thanks for that, I have updated my detais with the ACH account number, I will be expecting next month's earning through Payorneer.
Re: Official Payoneer Support Thread by ken4jj(m): 10:49am On May 28, 2016
ferhyntorlah:



Hi,

To your questions:
1) How can I receive funds from amazon associates?
A: You can receive your funds via Payoneer as Amazon is one of their partners.

2) How can I receive funds from amazon seller central?
A: Same answer as above.

3) Can I use my account as a Bank Account? Because I need to add a US Bank account to my Amazon sellers account, can I do that with my Payoneer account?
A: Yes, you can. Click on your account (eg Bank450's Account) at the top right and edit your bank account information.

I want to do a payoneer card to card transfer from the "Make a payment" page but i get this prompt " This service is not currently open for your account" What is the cause? What should i do? It is a newly funded account.
Re: Official Payoneer Support Thread by ferhyntorlah(f): 12:23pm On May 28, 2016
ken4jj:


I want to do a payoneer card to card transfer from the "Make a payment" page but i get this prompt " This service is not currently open for your account" What is the cause? What should i do? It is a newly funded account.

You can't make use of the service because you are yet to make payments with your card or withdrawals via ATM. Try to do that and see if you can make account transfer.

You need to carry out enough transactions on the account before you can do account to account transfer.

All the best!
Re: Official Payoneer Support Thread by ferhyntorlah(f): 12:24pm On May 28, 2016
Bank450:
Wow, thanks for that, I have updated my detais with the ACH account number, I will be expecting next month's earning through Payorneer.

Good news to my ears. Happy earning.
Re: Official Payoneer Support Thread by ken4jj(m): 2:20pm On May 28, 2016
ferhyntorlah:


You can't make use of the service because you are yet to make payments with your card or withdrawals via ATM. Try to do that and see if you can make account transfer.

You need to carry out enough transactions on the account before you can do account to account transfer.

All the best!

Thank you very much.
When you say make payments with your card, do you mean using it to buy things online? Do you know the charge if withdrawing from ATM? Thanks.
Re: Official Payoneer Support Thread by ferhyntorlah(f): 6:41pm On May 28, 2016
ken4jj:


Thank you very much.
When you say make payments with your card, do you mean using it to buy things online? Do you know the charge if withdrawing from ATM? Thanks.

Yes, use the card to make payments online.
You will be charged 3% of whatever you withdraw.
Re: Official Payoneer Support Thread by babz510(m): 6:51pm On May 28, 2016
timijoseph01:
I ordered for a payorneer card and i have got msgs it has been delivered... But i dont kmow where to pick up
Who sent you msgs? Is it NIPOST??
Re: Official Payoneer Support Thread by timijoseph01(m): 7:01pm On May 28, 2016
babz510:
Who sent you msgs? Is it NIPOST??
no... Payorneer send d msgs
Re: Official Payoneer Support Thread by babz510(m): 9:04pm On May 28, 2016
timijoseph01:
no... Payorneer send d msgs
Have you gotten it now? I mean d card

1 Like

(1) (2) (Reply)

Impart Of Nairaland Forum In My Life & Roofing Business (True Life Stories) / Is This The Best Way To Send Money To Nigeria? / HELP!!! Shipping From USA To Lagos

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 70
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.