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MTN And Their Usual Way Of Scamming Subscribers - Phones - Nairaland

Nairaland ForumScience/TechnologyPhonesMTN And Their Usual Way Of Scamming Subscribers (968 Views)

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MTN And Their Usual Way Of Scamming Subscribers by Nobody: 5:50pm On Jun 12, 2016
And so i recharged #500 last wednesday with the hope of subscribing for the mtn weekly 750mb plan. All my thought was that after subscribing, i would be given double of the data making it 1.5gb cause since last month, have been getting twice of my subscription. Mean that am on mtn beta talk too, i would get #1000 as bonus.
I did the subscription, and decided to check my data balance and to my utmost surprise, i saw 150mb, and 150mb extra data making total data 300mb. I called their customer care center and they were telling me all kindof stories that they will forward it to the appropriate dept. For further processing, that i should call back within 24hrs. The same thing they were all saying after the whole of 24hrs elapsed.

I initially continue using the data with the hope that the remaing data would be restored, then i noticed that the 1000 bonus has gone and they've started deducting from the main data

The long, short, slim and the roburst of it is that my remaining data wasnt restored. I guess this is my first time of falling a scam to mtn data ish. Has anyone also experienced this?
Re: MTN And Their Usual Way Of Scamming Subscribers by David25(m): 6:24pm On Jun 12, 2016
Subtlelad:
And so i recharged #500 last wednesday with the hope of subscribing for the mtn weekly 750mb plan. All my thought was that after subscribing, i would be given double of the data making it 1.5gb cause since last month, have been getting twice of my subscription. Mean that am on mtn beta talk too, i would get #1000 as bonus.
I did the subscription, and decided to check my data balance and to my utmost surprise, i saw 150mb, and 150mb extra data making total data 300mb. I called their customer care center and they were telling me all kindof stories that they will forward it to the appropriate dept. For further processing, that i should call back within 24hrs. The same thing they were all saying after the whole of 24hrs elapsed.

I initially continue using the data with the hope that the remaing data would be restored, then i noticed that the 1000 bonus has gone and they've started deducting from the main data

The long, short, slim and the roburst of it is that my remaining data wasnt restored. I guess this is my first time of falling a scam to mtn data ish. Has anyone also experienced this?
Nope I havn't, But don't give up just yet. continue spamming their CC agents until they resolve ur issue
Re: MTN And Their Usual Way Of Scamming Subscribers by Nobody: 6:52pm On Jun 12, 2016
David25:
Nope I havn't, But don't give up just yet. continue spamming their CC agents until they resolve ur issue
am just fed up of calling them, and telling me same thing over and over again.
Re: MTN And Their Usual Way Of Scamming Subscribers by JideSM: 7:01am On Jun 13, 2016
Subtlelad:
And so i recharged #500 last wednesday with the hope of subscribing for the mtn weekly 750mb plan. All my thought was that after subscribing, i would be given double of the data making it 1.5gb cause since last month, have been getting twice of my subscription. Mean that am on mtn beta talk too, i would get #1000 as bonus.
I did the subscription, and decided to check my data balance and to my utmost surprise, i saw 150mb, and 150mb extra data making total data 300mb. I called their customer care center and they were telling me all kindof stories that they will forward it to the appropriate dept. For further processing, that i should call back within 24hrs. The same thing they were all saying after the whole of 24hrs elapsed.

I initially continue using the data with the hope that the remaing data would be restored, then i noticed that the 1000 bonus has gone and they've started deducting from the main data

The long, short, slim and the roburst of it is that my remaining data wasnt restored. I guess this is my first time of falling a scam to mtn data ish. Has anyone also experienced this?
I am sorry you had such experience, you can follow this thread MTN Customercare Thread and state your number via the PM and i will be glad to be of help.
Re: MTN And Their Usual Way Of Scamming Subscribers by Nobody: 7:33am On Jun 13, 2016
JideSM:
I am sorry you had such experience, you can follow this thread MTN Customercare Thread and state your number via the PM and i will be glad to be of help.
alright, thanks, done that already
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