lobell:
Hi beautycrush24, so sorry that this happened. I also work night shift with mtn sometimes. I will appreciate if you can
send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards

Readonee35L:

This windows data counter is %100 inaccurate .
Last month I used 379Gb. But the windows data counter shows only 69Gb.
The only way to know your true usage.
Is by Going to
192.168.8.1 in your web browser while connected to your wifim
Click on Status . If it asks for login
Type admin as the user name and admin as password.
Your true data usage will be revealed.
I'm very sure you're the one using this data mistakingly or some apps use it up.
Because MTN is not known for X2 data deduction .

Screen shot the page I showed you

beautycrush24:


Lol....na for dream u dey work there, no be for night shift. 'ARM' robber :p

lobell:


lol...took your wahala to twitter and they said you guys are good now...is this true? Let me know so I can hound them some more.

beautycrush24:


Lol.....Mr 'by force boo'....tnx for that. I took the matter to twitter d day I brought it here too. We're 50% good for now. They promised 2 things and have done 1. I'm still awaiting their response on the other.

Tnx jare

lobell:
Hi beautycrush24, so sorry that this happened. I also work night shift with mtn sometimes. I will appreciate if you can
send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards

lobell:

Wetin dey do this guy sef? Beautycrush24 come carry your wahala o!

JideSM:


Hi beautycrush24, my apologies once again. As discussed on phone and via PM. Please be informed N5000 has been refunded to your line. In addition, kindly avail me of the IMEI number of the device to enable me assist further. Regards

beautycrush24:


Lol...no be your friend?

beautycrush24:
Another 20GB data refunded yesterday. Thanks to JideSM for taking this up.

beautycrush24:
Another 20GB data refunded yesterday. Thanks to JideSM for taking this up.

WeNoGoDie:


I respect this level of honor and integrity. Much respect to JideSM.

Ma'am beautycrush I think it's equally proper you should reciprocate the honour by changing the topic to acknowledge their good deed.

The topic becomes misleading at this point if not changed.

WeNoGoDie:


I respect this level of honor and integrity. Much respect to JideSM.

Ma'am beautycrush I think it's equally proper you should reciprocate the honour by changing the topic to acknowledge their good deed.

The topic becomes misleading at this point if not changed.

lobell:

Why wee she shange it? deedee not hapun?
Abeg leave it joor let it serve as escamble for oda pipu.

beautycrush24:


And what would you suggest I change it to?

beautycrush24:
The rate at which these telecom companies exploit us is becoming really frustrating. And to think they'll keep doing it because we always decide to keep quiet is more annoying. So today I've decided not to keep quiet like I always do but to call them out instead. I'll be fulfilled if this message saves only 1 person from this scam.

I bought the MTN 4G LTE mifi on the 13th of this month for 20k and according to them, it came with 20GB (imaginary 20GB in my opinion). Network was bad so they weren't able to activate it till d next day which is 14th. I started using it and got a message on the 21st that my data had been exhausted. You can imagine my shock. 20GB in 1 week? What was I browsing. Prior to this time, I was using at most 7GB monthly. I subscribe regularly cos I work online so I can accurately estimate how much data I consume monthly.

Anyways, I overlooked it since it was 'free' data and decided to subscribe the 10GB data plan which costs 5k. I did that on the 22nd of this month and was given 25k bonus airtime that can be used to browse. Imagine my shock when I got notified yesterday, march 27th, that both 10GB and 25k have been exhausted. HUH!!! In 5 days? Just put a gun to my head already.

So these thieves are trying to say in 13days, I used up 30GB and 25k just for browsing WITHOUT DOWNLOADING!!! I decided to call customer care. The first mumu I spoke to was giving me wrong date so I knew he didn't know his job well. I decided to call again hoping someone else will pick. A lady picked and after my explanation, she told me from what she can see, I've been browsing heavily. Just imagine. Like I don't know what heavy browsing means? When I tried to argue her explanation, she hung up on me. So much for customer service. She's lucky I didn't get her name. I wonder if they really screen these people before employing them.

I am writing this to warn those who plan to buy the MTN 4G LTE mifi to think twice before taking that step. I have lost 25k to these rich thieves which might be nothing to some of you but it's my sweat and I decided to rant about it. Enough of all this scam already. Thanks for reading.

WeNoGoDie:


MTN 4G LTE - My Issue Resolved by MTN.


Also change your very first post on this topic to accomodate the fact that MTN listened and solved the problem.


Someone with similar problems reframed his thread in the past here on nairaland when his issue was resolved as you had yours.


You may not have been this lucky if it was Etisalat or Airtel. So don't be slow to reciprocate the goodwill. It'll only mean ingratitude.

Your choice still.

beautycrush24:


Do u work with Mtn?

WeNoGoDie:

I don't have to work with MTN to be able to use common sense.

beautycrush24:


Are u hoping to get a job with them?

WeNoGoDie:


If you don't want to be reasonable then there's no problem. You have total control of your choices.


To be asking irrelevant questions that are unrelated to this issue all to dodge responsibility is unnecessary.


My recommendation was only a suggestion and not a mandate you must obey.

So please forget I ever mentioned you. Thanks

beautycrush24:


I do not dodge my responsibilities. If u had common sense like u claimed earlier, u would have checked the original post to see that I have modified it and added that the issue was resolved. But no, u were more interested in seeing a different topic entirely which actually doesn't make sense to me.

Don't come preaching common sense to me and then telling me to forget u mentioned me. It's my thread and I've done what I feel is right. if u have a problem with that, then it's none of my business.

This thread would have even gone to the second page by now but u keep replying and bringing it back to the top again. So much for common sense.

Continue. I'm here to oblige u. radarada

WeNoGoDie:


Are you done?

Very easy. I was waiting for you to unleash what you truely are inside. I saw it coming.

If you are done then retire to your den but if not then give us more.

I could suggest to you better abusive words to use if you can't find any ....

Try these: foolish, brainless, senseless, animal, mad man, ignorant, asshole,retard, bastard...{ you need more just call on me}.


OK now you finished me by winning with the highest insult margin.

Guess you're happy now.

beautycrush24:
The rate at which these telecom companies exploit us is becoming really frustrating. And to think they'll keep doing it because we always decide to keep quiet is more annoying. So today I've decided not to keep quiet like I always do but to call them out instead. I'll be fulfilled if this message saves only 1 person from this scam.

I bought the MTN 4G LTE mifi on the 13th of this month for 20k and according to them, it came with 20GB (imaginary 20GB in my opinion). Network was bad so they weren't able to activate it till d next day which is 14th. I started using it and got a message on the 21st that my data had been exhausted. You can imagine my shock. 20GB in 1 week? What was I browsing. Prior to this time, I was using at most 7GB monthly. I subscribe regularly cos I work online so I can accurately estimate how much data I consume monthly.

Anyways, I overlooked it since it was 'free' data and decided to subscribe the 10GB data plan which costs 5k. I did that on the 22nd of this month and was given 25k bonus airtime that can be used to browse. Imagine my shock when I got notified yesterday, march 27th, that both 10GB and 25k have been exhausted. HUH!!! In 5 days? Just put a gun to my head already.

So these thieves are trying to say in 13days, I used up 30GB and 25k just for browsing WITHOUT DOWNLOADING!!! I decided to call customer care. The first mumu I spoke to was giving me wrong date so I knew he didn't know his job well. I decided to call again hoping someone else will pick. A lady picked and after my explanation, she told me from what she can see, I've been browsing heavily. Just imagine. Like I don't know what heavy browsing means? When I tried to argue her explanation, she hung up on me. So much for customer service. She's lucky I didn't get her name. I wonder if they really screen these people before employing them.

I am writing this to warn those who plan to buy the MTN 4G LTE mifi to think twice before taking that step. I have lost 25k to these rich thieves which might be nothing to some of you but it's my sweat and I decided to rant about it. Enough of all this scam already. Thanks for reading.

****MODIFIED****

My issue has been resolved by MTN. Read last page for info.

beautycrush24:
The rate at which these telecom companies exploit us is becoming really frustrating. And to think they'll keep doing it because we always decide to keep quiet is more annoying. So today I've decided not to keep quiet like I always do but to call them out instead. I'll be fulfilled if this message saves only 1 person from this scam.

I bought the MTN 4G LTE mifi on the 13th of this month for 20k and according to them, it came with 20GB (imaginary 20GB in my opinion). Network was bad so they weren't able to activate it till d next day which is 14th. I started using it and got a message on the 21st that my data had been exhausted. You can imagine my shock. 20GB in 1 week? What was I browsing. Prior to this time, I was using at most 7GB monthly. I subscribe regularly cos I work online so I can accurately estimate how much data I consume monthly.

Anyways, I overlooked it since it was 'free' data and decided to subscribe the 10GB data plan which costs 5k. I did that on the 22nd of this month and was given 25k bonus airtime that can be used to browse. Imagine my shock when I got notified yesterday, march 27th, that both 10GB and 25k have been exhausted. HUH!!! In 5 days? Just put a gun to my head already.

So these thieves are trying to say in 13days, I used up 30GB and 25k just for browsing WITHOUT DOWNLOADING!!! I decided to call customer care. The first mumu I spoke to was giving me wrong date so I knew he didn't know his job well. I decided to call again hoping someone else will pick. A lady picked and after my explanation, she told me from what she can see, I've been browsing heavily. Just imagine. Like I don't know what heavy browsing means? When I tried to argue her explanation, she hung up on me. So much for customer service. She's lucky I didn't get her name. I wonder if they really screen these people before employing them.

I am writing this to warn those who plan to buy the MTN 4G LTE mifi to think twice before taking that step. I have lost 25k to these rich thieves which might be nothing to some of you but it's my sweat and I decided to rant about it. Enough of all this scam already. Thanks for reading.

****MODIFIED****

My issue has been resolved by MTN. Read last page for info.