₦airaland Forum

Good day esteemed First Bank Customers. My name is Ikenna Ihekweazu, a Digital Geek at First Bank Plc..

In line with the Bank's move in ensuring smooth and easy way of banking, FirstBank customers can now update their current phone number on the SMS alert platform to a new phone number easily using First Bank ATMs nationwide without coming to the bank to fill phone number update forms.


Oh yes!! This saves you a lot of stress. You may have lost your simcard years ago, your phone may have been stolen or lost together with your simcard and along the line, the stress of retrieving the line weighs you down. This causes you not to receive alerts anymore after each cash transaction you make. In your best interest, phone number update is now possible for all FirstBank customers through FirstBank ATMs nationwide.


STEPS IN UPDATING YOUR PHONE NUMBER


1. Visit any FirstBank ATM. Insert your ATM card and wait for a few seconds.

2. Three options display immediately for you to select. To change your phone number, press the button for the last option on the display menu which reads UPDATE PHONE NUMBER.


3. A message shows "Retrieving current phone number". In a few seconds, your current phone number will be displayed. You now have the option of changing it by pressing "CHANGE" and inputting your new phone number. Then press send.

You will get a message saying “Phone number change successful”. Voila. Your new phone number is automatically added to the SMS alert platform. Please note that it takes 24-48 hours for SMS alerts to be sent to your new phone number.

Remember, *894# and FirstMobile are other banking channels you can easily use to bank on the go.


Thank you for banking with us.


#YouFirst.

Meanwhile, our esteemed customers who haven't downloaded and enrolled their FirstMobile app should do so using this thread as a guide...


https://www.nairaland.com/3837288/nairalander-explains-first-bank-mobile

Thank you.

Hip

Impressive! Saves one the stress of going into the bank and filling a form.

I am impressed.

...

There we go.

First bank doing wonderful things. people need to be aware of this development to ease bank stress oo

Promise land ooo

Modified

E done finally enter promise land.. Dingbang wehdone

Na all this 1 gt no de use

Thanks Op

Op please I would like to open an account with first bank. How do I go about it?


You seem convincing.

simultaneousboi:
Thanks Op

you are welcome bro.

Dingbang

darkmarky:
Op please I would like to open an account with first bank. How do I go about it?


You seem convincing.

I am really really impressed.
Op, is this step applicable only to those that banks wt First Bank? I bank wt UBA

Exactly my problem

Thank you

*runs to ATM

Y

Ok

The way scammers go scam people of there money because of this new development

Y..

M tired of being single

Noted!
I will put it under special Consideration

There's a vulnerability here. If somehow someone gets your Debit card, your pin and then changes your phone number, how will you even get to know on time to take actions?

What security measures are put in place to guard against scenarios like this?

Nice
Saves lots of stress

dingbang:
you are welcome bro.

Good one bro. But Your ATM services though...

y

No info on how to ditch the bank for another bank?

Op hw much will u guys charge because i knw first to use that to play.

Any small tin them don remove money

MuyiRano:
I am really really impressed.
Op, is this step applicable only to those that banks wt First Bank? I bank wt UBA

yes its only applicable with first bank customers. I don't know of uba... That's why u need to open an account with us.

SirKriz:
There's a vulnerability here. If somehow someone gets your Debit card, your pin and then changes your phone number, how will you even get to know on time to take actions?

What security measures are put in place to guard against scenarios like this?

Was about to ask this

I think it's same procedure with top banks 'cause I did mine at a GTB branch office ATM without being told.

The instruction was just there at the machine. Now I get notifications on my new line.

SirKriz:
There's a vulnerability here. If somehow someone gets your Debit card, your pin and then changes your phone number, how will you even get to know on time to take actions?

What security measures are put in place to guard against scenarios like this?

Exactly!

If tade steal Sade's ATM card, he can go change her phone number straight. He wont even bother using the ATM card again, just start using the USSD service to move out her money.

These guys at First Bank did not think this through at all. Thats if they thought about it at all