.

DanielsParker:
so?

with their contract staffs .

First bank has never conducted a graduate training Program

they cry

Dats my bank. Even with their large number of customers the bank is really trying. And when it comes to digital banking they have no second Walahi

dingbang:
because Firstbank is the only bank that always have money in their atms

not their atm machine I'm talking about. I mean inside their branches. If 10milloin customer have atm card, tell me why are they still having queu for transaction in their branch

nurez305:
no their atm match one, I mean inside their branches. If 10milloin customer have atm card, tell me why are they still having queu for transaction in their branch

because other bank customers come to withdraw money...

How does that make Pogba,Morata and Dembele to recover from injury

Ahmed0336:
Dats my bank. Of recent dem wan fustrate my life with bvn ishhh almost two weeks now dem never resolve my issue

u say 2weeks lol. It took me 4weeks still nothing I had to send a mail and within 48hrs the issue was resloved.

check my signature

Ignorance is bliss. Enjoy

DanielsParker:
so?
with their contract staffs .
First bank has never conducted a graduate training Program

Sugarcious:
u say 2weeks lol. It took me 4weeks still nothing I had to send a mail and within 48hrs the issue was resloved.

Abeg epp me with d email.

Wiseandtrue:
First bank has customers no doubt' the problem is their archaic ways of doing things.

With their procedures is something else agreed it's for security purpose but there are mechanism in place to speed up such process.
For God sake this is the 21st century

Above all, it's difficult to get all the ATM in their premises working hence the unnecessary queues.

Don't say it's applicable to all banks, first bank issue as one of the oldest bank is out of this world.

Congratulations And I hope the people coming in will make banking experience worth while for you customers.

They must be doing a very good job to maintain such customer volume

nurez305:
not their atm machine I'm talking about. I mean inside their branches. If 10milloin customer have atm card, tell me why are they still having queu for transaction in their branch

People still prefer old way face to face banking . Or are withdrawing larger than atm limit or paying in

Ahmed0336:
Dats my bank. Of recent dem wan fustrate my life with bvn ishhh almost two weeks now dem never resolve my issue

MY ACCOUNT WAS BLOCKED ON 9TH OF SEPT 2017 (WHEN I DISCOVERED IT ON ATTEMPT TO DO TRANSFER) AND ON THE 12TH I WENT WITH AFFIDAVIT AFTER FINDING OUT THAT MY NAME WAS MISSPELT IN THE SYSTEM………………….OH BOY, I KEEP VISITING AND CALLING CUSTOMERS CARE ON PHONE AND ALL I HEAR IS WE ARE WORKING ON IT.

FINALLY, IT WAS RESOLVED ON THE 9TH OF OCTOBER, 2017, LIKE A MONTH.

THIS BANK SUCK NOWADAYS

When will they be FIRST on Customer service delivery?

The guy never complete until, I mean .., ohoohooo...until he wears yellow shoes, though him try sha

Ahmed0336:
Dats my bank. Of recent dem wan fustrate my life with bvn ishhh almost two weeks now dem never resolve my issue

Also with me o.Am just so fed up with first bank with all this unnecessary blocking of acct.I have done all the things they said I shall do.Yet they refused to open my acct for the past 2months.I have called their customers services center and they promised to activate the acct.Still the same.I don't know if is a crime to bank with them.For my own money again.When I was paying in,they didn't block it.It was time to collect my money it become a problem.Others banks are not stressing people the way,first bank is doing.I know how credit I have wasted in calling their customers care center.I just regret banking with them I swear.

No respect for Firstbank and their first problematic ATMs

DanielsParker:
so?

with their contract staffs .

First bank has never conducted a graduate training Program

Source of your assertion.

Ahmed0336:

Abeg epp me with d email.

please call 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000, SMS Short Code 30012 or email firstcontact@firstbanknigeria.com

erico2k2:

They must be doing a very good job to maintain such customer volume

I never said they were of no good. I just mentioned areas that needs improvements.


They need to improve to retain their customer base.



Each time I think of visiting that bank, I knew that a whole day is gone

Alajiki:


please call 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000, SMS Short Code 30012 or email firstcontact@firstbanknigeria.com

Thanks

Alajiki:


Source of your assertion.

Maybe I'm ignorant like some pointed out here, but sincerely I haven't seen or heard they did.

prejulsuc:
Also with me o.Am just so fed up with first bank with all this unnecessary blocking of acct.I have done all the things they said I shall do.Yet they refused to open my acct for the past 2months.I have called their customers services center and they promised to activate the acct.Still the same.I don't know if is a crime to bank with them.For my own money again.When I was paying in,they didn't block it.It was time to collect my money it become a problem.Others banks are not stressing people the way,first bank is doing.I know how credit I have wasted in calling their customers care center.I just regret banking with them I swear.

Same happened to me. Went there in rage, asked to speak with manager, threatened her that I wanted to close my account. They unblocked the account immediately.
Just go to any branch and threaten them I'm front of other customers they will unblock you immediately

The bank is inhumane to their contract staff, as they sacked them without any benefits not only that they sold the company in sourcing Ltd without paying off the staff before whytecleon took over. I have my facts n figures. Thank you

Wiseandtrue:

I never said they were of no good. I just mentioned areas that needs improvements.


They need to improve to retain their customer base.



Each time I think of visiting that bank, I knew that a whole day is gone

Online Banking is the way 4ward .

emmyz09:
The bank is inhumane to their contract staff, as they sacked them without any benefits not only that they sold the company in sourcing Ltd without paying off the staff before whytecleon took over. I have my facts n figures. Thank you

Is that not the whole essence of getting contract staff ? Contract staff are more expensive than full time staff .

DanielsParker:
so?

with their contract staffs .

First bank has never conducted a graduate training Program

Absolutely untrue. Some are currently undergoing conversion training

emmyz09:
The bank is inhumane to their contract staff, as they sacked them without any benefits not only that they sold the company in sourcing Ltd without paying off the staff before whytecleon took over. I have my facts n figures. Thank you

The contract employees of any organization are just contracted for a period. They are not even on the payroll of the org they are contracted to but on the payroll of the company that employed them.

nurez305:
not their atm machine I'm talking about. I mean inside their branches. If 10milloin customer have atm card, tell me why are they still having queu for transaction in their branch

Nigerian banks always have queues. Go to other banks and see

It won't be out of place to say shame on some people here who come on social media and embarrass themselves. One educated illiterate said FirstBank said has never conducted graduate trainee recruitment when google isn't far off.Another says contract staff were sacked without benefit. Very obvious meaning of contract staff is lost on them.I wonder how ignorant these people would be if they had lived in the years before Google.