₦airaland Forum

@okikiosibodu

I use glo too o. And I never experienced all they are experiencing o. No data zapping and no airtime deduction like others complained.

Maybe my own glo bus different

olayinkajnr:
@okikiosibodu

I use glo too o. And I never experienced all they are experiencing o. No data zapping and no airtime deduction like others complained.

Maybe my own glo bus different

I am also surprised..
I've never noticed this too

okikiosibodu:
In you phone browser, try to change image quality to low and when streaming from youtube, you can set it to 3gp format, and also select the 240pp. Image quality won't be too compromise and it has lesser "weight" than mp3. Also try to minimize other apps that connect to the Internet underground. Disable auto update on your Google play and avoid apps with ads. I use Operamin on my Infinix note 3 pro, and it blocks ads for me when I enter apps witg adds pop up

bros abeg thanks for ur concern.ever since,

I dialed *127*00# and I discov a no was sharing my data, I tried to unshare it via *777# , their response was PAYU cant be shared..

after which i dialed *127*00# , the same no kept showing ,

pls how do I unshare

danilmo:
bros abeg thanks for ur concern.ever since,

I dialed *127*00# and I discov a no was sharing my data, I tried to unshare it via *777# , their response was PAYU cant be shared..

after which i dialed *127*00# , the same no kept showing ,

pls how do I unshare

Contact them on twitter @GloCare or @GloWorld...
You need an active data plan for you to deactivate the number..

okikiosibodu:
It is possible someone is sharing your data with you without your knowledge. To verify you status, dial *127*00#...it will show the number sharing your data (if you have any)


If you really want the issue resolved, I will suggest you keep calling into the customer care as often as required. Sometimes activities on a particular Glo line doesn't update. A better was around it is taking note of the day nd call the customer care after like 24 hrs, it is mostly to be updated by then


Why not call the customer care and notify them.... You might have some Value Added Services (VAS) on your line that are causing the deductions... They can help you with stopping them

@lalanice and Ceny6... The manner as which you also speak to the person that attends to you call also goes a long way in getting the issue resolved. Try to be nice to them, and don't insult them. Some people insult the customer care representatives (CCRs) and still expect the CCR to be nice to them or attend to their issues promptly. If you have about 10 VAS on your line and you are nice to the CCR, he can take his time and help you with stopping them. But if you insult his father from the beginning of the call, he can stop just one, and leave the rest on your line. Be nice to them, you will get you issue resolved. Let me give you an hint. Wen your call gets picked and the CCR introduces himself you can start the conversation by mentioning the Car's name and asking how his shift is going... Eg Lala, how is you shift going? (after the CCR must have responded, you then continue)... My name is blah blah blah calling from blah blah blah. I d noticed some deductions on my line on so so so day... Can you help me run a check on my line to know what caused it?

no thanks I dont need that. it doesn't help anyway, they'd just reactivate another one. who wants to call customer care everyday waiting on a line for so long not know wen anyone would take ur call.



no thanks!

lalanice:
no thanks I dont need that. it doesn't help anyway, they'd just reactivate another one. who wants to call customer care everyday waiting on a line for so long not know wen anyone would take ur call.



no thanks!

Engage them on twitter, it is better than calling them

iliyande:
Engage them on twitter, it is better than calling them

I don't tweet

danilmo:
bros abeg thanks for ur concern.ever since,

I dialed *127*00# and I discov a no was sharing my data, I tried to unshare it via *777# , their response was PAYU cant be shared..

after which i dialed *127*00# , the same no kept showing ,

pls how do I unshare

You must have an active data plan before you can unshare a number

lalanice:
I don't tweet

You can call 171 with you Glo line, you will be attended to faster, for a token of 20naira for the call

okikiosibodu:
You must have an active data plan before you can unshare a number


You can call 171 with you Glo line, you will be attended to faster, for a token of 20naira for the call

Thanks for your assistance in this thread

lalanice:
I don't tweet

Use Facebook,

Glo customer care Never answers me anyway so I send them messages on facebook

ceny6:
Thanks for your assistance in this thread

You welcome bro

Sunkyphil:
16mbps d highest i get here is 600kb/s and its in d midnight or early morning

the highest here is 120kb despite having a glo mast close to my house.

okikiosibodu:
You can call 171 with you Glo line, you will be attended to faster, for a token of 20naira for the call

Ah! little wonder ......Thanks anyway

I forsee Glo losing lots of customers very soon as a result of the fake mb and unnecessary deductions. Once again they helped me spend my credit yesterday

Working fine here. No deductions

iXavier:
This internet speed is all I want in life

True with yours truly as well - provided it's at a reasonable price, or, even better, freeeee of charge. Ha.

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P34c3
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