Is First Bank Going Mad? - Nairaland General

Is First Bank Going Mad? - Nairaland General - Nairaland

Nairaland Forum › Nairaland General › Is First Bank Going Mad? (1881 Views)

Is First Bank Going Mad? by mekaboy(op): 8:30pm On Nov 29, 2017

The bank is just crediting and debiting people's account anyhow. Something must be wrong with their banking software.

Re: Is First Bank Going Mad? by AJOBI77(m): 8:50pm On Nov 29, 2017

FGood day, For every credit and debit alert you receive, there must narration in the text. Perhaps it is dispense error messages.(Debit and Reversal alerts)

Re: Is First Bank Going Mad? by mekaboy(op): 8:47am On Nov 30, 2017*

AJOBI77:
FGood day, For every credit and debit alert you receive, there must narration in the text. Perhaps it is dispense error messages.(Debit and Reversal alerts)

No explanation. Even the name is a Long code that suggests a hack in the system.

I am talking of credits and debits of hundreds of thousands.

Re: Is First Bank Going Mad? by AJOBI77(m): 8:28am On Dec 01, 2017

mekaboy:
No explanation. Even the name is a Long code that suggests a hack in the system.

I am talking of credits and debits of hundreds of thousands.

Good day, Sorry for the inconvenience. Have you lodged your complaint? If no, kindly do so in any of the first bank branches very close to you or contact firstcontact@firstbanknigeria.com or call 0700-34778-2668228(0700FIRSTCONTACT) or 07080625000 or 01-4485500. Regards

Re: Is First Bank Going Mad? by mekaboy(op): 9:39am On Dec 04, 2017

AJOBI77:
Good day, Sorry for the inconvenience. Have you lodged your complaint? If no, kindly do so in any of the first bank branches very close to you or contact firstcontact@firstbanknigeria.com or call 0700-34778-2668228(0700FIRSTCONTACT) or 07080625000 or 01-4485500. Regards

Call the customer care, tried to resolve via phone, happens that the balance they see on their system is different from what I get as email alert.

Have to travel down to the state and branch I opened the account.

Re: Is First Bank Going Mad? by AJOBI77(m): 6:53am On Dec 05, 2017

mekaboy:
Call the customer care, tried to resolve via phone, happens that the balance they see on their system is different from what I get as email alert.

Have to travel down to the state and branch I opened the account.

Apologies for the inconvenience

Re: Is First Bank Going Mad? by mekaboy(op): 8:32pm On Dec 05, 2017

AJOBI77:
Apologies for the inconvenience

No p, it's been sorted. Was an e-transact complication. Thanks for the concerns.

Was pleased with the prompt response and follow up calls from the branch.

Re: Is First Bank Going Mad? by AJOBI77(m): 8:52pm On Dec 05, 2017

mekaboy:
No p, it's been sorted. Was an e-transact complication. Thanks for the concerns.

Was pleased with the prompt response and follow up calls from the branch.

Great to hear. Thank you for banking with us

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