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Nairaland Forum / Science/Technology / Phones / Is This The Way Jumia Is Ripping Nigerians? Very Bad!! (14715 Views)
Jumia Is So Deceptive! / Jumia Is Giving Out 10 Iphone XS Max At #4,200 Each / Samsung Told Me The Phone I Bought From Jumia Is A Fake China Device – Angry Man (2) (3) (4)
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by Nobody: 8:33pm On Feb 08, 2018 |
rychard: Going by what you wrote, Jumia must be having issues with her staff. Such conduct by staff is unethical and will repel customers. 1 Like |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by queenfav(f): 9:26pm On Feb 08, 2018 |
ellalina:Laughing at this "Even my gate man rejected it". It must have been very bad for gateman to reject it o. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by sinaj(f): 9:51pm On Feb 08, 2018 |
Bestfactor: |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by mank1234(m): 9:52pm On Feb 08, 2018 |
Case 1: another person's item was delivered to me instead of mine. Took 1 month after I returned the item before I was refunded in voucher. Item delivered was more expensive than what I ordered. (Item in order number A) Case 2: another person's item in another state was delivered to me for no just cause. I returned it. No thank you or acknowledgement mail from Jumia. (No order at all) Case 3: item not delivered but marked delivered 3 days after shipment. Jumia cannot trace who it deliver it to and obviously not at my address. No replacement, no refund up till now since 22nd December. Between JUMIA and client who's suppose to acknowledge receipt of item?(Item in order A) Case 4: faulty item and second hand item delivered instead of brand new one. Meanwhile, this is a Jumia express product. Jumia express product are claimed to be original and well tested before shipment. Item was return since 12th January, Jumia claims it has not received it yet. I and you know FEDEX which is their return agent cannot be that slow not to have delivered it by now. (Item in order C) Case 5: bought a 5in1 DVD which was supposed to be original. Got a pirated copy instead. Did a review and Jumia is yet to display the review despite that the item is sold by a third party. Such action encourage sellers to continue to sell fake items. My verdict: -Avoid these guys like plague. They'll tie down your money without conscience. Worst still when the finally decide to refund you, if you choose bank or card refund just wait for another one month before it is done. -Products are fake. -Users reviews are hidden. They are not honest here. -There's no buyer protection. Instead it's seller protection. I have however gotten good products from then in order A, B and C but because above experience, I'll NEVER patronize this guys again. Not even any other ecommerce site in Nigeria. Amazon and Aliexpress that ships from overseas are even more reliable. 5 Likes 1 Share |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by mank1234(m): 10:09pm On Feb 08, 2018 |
juwonloo:Lucky you. But remember, to be forewarned is to be forearm. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by pointstores(m): 10:30pm On Feb 08, 2018 |
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Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by HajimeSaito(m): 10:54pm On Feb 08, 2018 |
RealTechFreak: Thanks for sharing this. I was actually thinking of ordering a phone on Jumia, but after reading this, I have changed my mind. I will just go to the nearest SLOT shop to do my business. Why don't you write a petition to Consumer Protection Council (CPC)? They were created to sort out problems like this. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by galadima77(m): 11:16pm On Feb 08, 2018 |
if you're still using Jumia, then you deserve whatever comes your way.... nothing concern me after one failed shocker 2 Likes |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by Dramadiddy(m): 11:52pm On Feb 08, 2018 |
nawao... after i don order product i come dey see this kind thread. not fair oh |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by warrah(m): 12:20am On Feb 09, 2018 |
krissconnect: He got his money back in the form of voucher......is it supposed to be so? Which invariably means he must use the said voucher on Jumia store cos I don't see the feasibility of using it elsewhere. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by greenek: 5:21am On Feb 09, 2018 |
krissconnect: I swear, you're dumb as Bleep 2 Likes 1 Share |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by greenek: 5:29am On Feb 09, 2018 |
nedu2000: They're not trying anything, 16k should be paid with interest.. We all know that they're middlemen but what mechanism do they put In place to verify items they collect for delivery.. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by greenek: 5:34am On Feb 09, 2018 |
Bestfactor: What a question, Don't even cancel the delivery, when they eventually come to deliver it, simply tell them you're not around.. Shey it's pay on delivery? I had a similar issue, they were meant to deliver a laptop charger on the 27th of Jan which a Saturday, but they didn't come until 30th of January.. When he eventually called, I told him that I don't need it anymore, today is not 27th 5 Likes |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by Ana234(f): 5:46am On Feb 09, 2018 |
krissconnect:oga i can relate to what he is complaining of, jumia is a scam. If you read the whole story you will know he is yet to get his money or the phone he ordered for. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by Ana234(f): 5:51am On Feb 09, 2018 |
greenek:gbam! Help me ask am... I ordered for two wristwatches and waited like forever before they brought tqo fake watches.. I complained and was given a voucher which will expire after 90 days and i'll have to add an extra money to purchase another item, i just vex leave am |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by Bestfactor: 6:31am On Feb 09, 2018 |
greenek:abi oooo cos I want to travel sef is because I decided to stay back now is almost another week from wen they are supposed to deliver |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by thedondada(m): 8:45am On Feb 09, 2018 |
Nigerians never learn. I will never do buy online to be delivered theres always a problem in my experience. I rather wait till I can go and buy it myself so there s no story that touches. The only thing I order is pizza. 3 Likes 1 Share |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by maasoap(m): 8:54am On Feb 09, 2018 |
ellalina:Anyone who is still buying on Jumia is doing so at his own risks. All manner of substandard products litters everywhere on Jumia. I've bought so many rubbish from Jumia, never will I patronise them again unless it is foreign items with crashed price. Their shipping charge is exploitative in nature. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by maasoap(m): 9:03am On Feb 09, 2018 |
nedu2000:Firstly, they should stop accommodating all sorts of junkies sellers. If they continue in this way, they will fold up eventually. I've bought items from them on several occasions, they had not only lost me as a good customer but I will also be discourage many people from buying on Jumia. Because the chance of getting good items delivered to you is 50%. Secondly, their communication channels is dead on arrival. If all of them can close down, they should. Nigerians are losing millions if not billions of naira yearly through their substandard items. That doesn't help our economy a bit. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by maasoap(m): 9:12am On Feb 09, 2018 |
mank1234:Now, they are hiding user reviews. I guess they are hiding poor reviews so that buyers can continue buying junkies. Everyone should stay away from Jumia. 2 Likes |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by jayson87: 10:40am On Feb 09, 2018 |
Aliexpress is miles away from Nigeria, and issues as this doesn't happen on aliexpress. Lack of organizational structure and professionalism and expertism is what kills Nigerian businesses. They are more concerned about profits than service. STAY THE HECK AWAY FROM JUMIA, they are one shithole of a scam site |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by HeyCorleone(m): 11:27am On Feb 09, 2018 |
ipobarecriminals: You're crazy for this I swear. Lmao. 1 Like |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by nenergy(m): 12:19pm On Feb 09, 2018 |
greatnaija01: What are you saying; "the options to switch from GLOBAL to LOCAL or NIGERIA has been stylishly removed"? There are 3 catergories of items on Jumia. Global, Market/Local and Express. Nothing like switching. Global is overseas sellers, Market/Local are sellers in Lagos, Express are items in Jumia warehouse. And many people liked your comment thinking you know what you're talking about! 2 Likes |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by nenergy(m): 12:24pm On Feb 09, 2018 |
Meedot2:Which company doesn't have 1 issues or the other? Don't let 1 person's poor experience influence your buying decision. Go to Tecno Facebook page you'll see complains there too. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by nenergy(m): 12:30pm On Feb 09, 2018 |
nedu2000:You talk like a business owner. Very understanding. It's not easy for Nigerian businesses at all. A customer ordered a phone and a set of kitchen items...I shipped to Abuja for him, only for him to be forming busy. Time and delivery cost wasted. People are shouting AliExpress and Amazon like they're perfect...go to their social media pages and see complaints. 1 Like |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by mank1234(m): 1:14pm On Feb 09, 2018 |
nenergy:Lol. 1 issue or the other, you said. Mine is 3 out of 5. That's 60%. It's not even a question of having issues but how issues are resolved. Conversely, I've had only one issue in more than 20orders from Aliexpress and it was resolved amicably, through same channel payment was received and in a very short time. |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by mank1234(m): 1:26pm On Feb 09, 2018 |
nenergy: How issues are handled matters. How do you explain when mails are ignored deliberately? How do you explain where customer request to account and you get voucher instead? How do you explain delivery of wrong item or to wrong place? How do you explain not sticking to timeline set by JUMIA itself? The issues is too much and no concrete effort is made towards resolving them. Period 1 Like |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by Mrkumareze(m): 2:19pm On Feb 09, 2018 |
Just save your self the stress and anger. Don't buy from Jumia, they are like APC 1 Like |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by Succette: 5:40pm On Feb 09, 2018 |
Meedot2:I just ordered mine last week o! Leagoo power kiica, i'm in soup! |
Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by chukzyfcbb: 6:10pm On Feb 09, 2018 |
Lool at the Guy with the laptop story. Yes, Jumia isn't up to standard yet with Amazon, alibaba and co but they are a startup coy that needs support. Who makes up Jumia? Ans : You and I Its your fellow brother and sisters that advertises wares on Jumia. In a country where virtually everyone has induced CORRUPT practices in their business, why should you be surprised to get a low quality goods advertised as High quality. Sometimes the owners of this wears don't have stock of the goods marketed Online, yet they keep advertising it causing you the buyer to wait endlessly for the goods to arrive. Let's not forget that some people too have been fraudulent towards Jumia. It has been reported severally, incidents where Jumia Delivery Man got robbed (Pay on Delivery). Who bears the loss? You didn't factor that abi? Some Unscrupulous person posing as genuine customers have wrecked pains to this startup coy, well that's what you get Living in a Shithole. Let's support them jare, Konga has been sold, Olx is down, Jumia is last man standing with JIJI #P.s : I bought my Phone from Jumia, 1year and counting no issues! 2 Likes
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Re: Is This The Way Jumia Is Ripping Nigerians? Very Bad!! by youseuph(m): 7:46pm On Feb 09, 2018 |
Pls where can I get Leagoo T5 apart from jumia? Was abt making an order from jumia until I saw these revelations. |
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