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Laptop Not Recognizing Phone But Charges It - Computers - Nairaland

Nairaland ForumScience/TechnologyComputersLaptop Not Recognizing Phone But Charges It (893 Views)

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Laptop Not Recognizing Phone But Charges It by Nobody: 3:27pm On Sep 22, 2019
Recently my laptop stopped recognizing my mobile device whenever I connect it with a USB cord. The USB menu doesn't even come up on my phone anymore. I use my laptop to transfer files to my phone regularly and this is now a problem for me. The phone charges when plugged but that's all it does. What can I do to fix this?
Re: Laptop Not Recognizing Phone But Charges It by chuggy(m): 4:35pm On Sep 22, 2019
Change the USB cord
Re: Laptop Not Recognizing Phone But Charges It by Tobijoshua71(m): 4:37pm On Sep 22, 2019
what type of windows 10 are you using
Re: Laptop Not Recognizing Phone But Charges It by Greatzeus(m): 6:45pm On Sep 22, 2019
chistev12:
Recently my laptop stopped recognizing my mobile device whenever I connect it with a USB cord. The USB menu doesn't even come up on my phone anymore. I use my laptop to transfer files to my phone regularly and this is now a problem for me. The phone charges when plugged but that's all it does. What can I do to fix this?
Hope you have turned on USB debugging?
Try another USB port
Try another USB cable
Re: Laptop Not Recognizing Phone But Charges It by CapedBaldy: 6:57pm On Sep 22, 2019
Try making the cord stretch ie move your phone far from the system when you plug it in
Re: Laptop Not Recognizing Phone But Charges It by udemzyudex(m): 8:32pm On Sep 22, 2019
Try another USB cable (original one oo),if it still doesn't work there is a big problem.
Re: Laptop Not Recognizing Phone But Charges It by Nobody: 7:00am On Sep 23, 2019
chuggy:
Change the USB cord
I did. Same problem
Re: Laptop Not Recognizing Phone But Charges It by Nobody: 7:00am On Sep 23, 2019
Greatzeus:
Hope you have turned on USB debugging?
Try another USB port
Try another USB cable
I did. Same problem
Re: Laptop Not Recognizing Phone But Charges It by Nobody: 7:01am On Sep 23, 2019
udemzyudex:
Try another USB cable (original one oo),if it still doesn't work there is a big problem.
There is a big problem
Re: Laptop Not Recognizing Phone But Charges It by udemzyudex(m): 12:36pm On Sep 23, 2019
chistev12:
There is a big problem
Chai.

Before I conclude,I'll advise you to reload the operating system.

If problem persit after that then your PCH is bad,the section that controls the USB if faulty Which means you will have to replace the chip or replace your motherboard.

Only few engr have that bga machine,cos it is expensive.
However there something you can do Which is reflowing the PCH chip,heat with heat gun for like 40-60 secs, hopefully it will pickup but if it doesn't, you either replace the chip,buy another motherboard or use it like that .

On latest motherboard, Soc motherboard,the CPU and PCH are together, which means you will have to replace both.

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