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The Chrome On My Laptop Not Responding Pls Help. - Computers - Nairaland

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The Chrome On My Laptop Not Responding Pls Help. by policy12: 3:30pm On Apr 06, 2020
Gu day fams, please I need help urgently I observed the Chrome on my laptop is not working. I have tried to uninstall it, then install a new one and restart the system still it's not working/responding.

Please help it's urgent, as I can't do anything on the system without it please come to my aid.
Re: The Chrome On My Laptop Not Responding Pls Help. by Greatzeus(m): 4:04pm On Apr 06, 2020
policy12:

Gu day fams, please I need help urgently I observed the Chrome on my laptop is not working. I have tried to uninstall it, then install a new one and restart the system still it's not working/responding.

Please help it's urgent, as I can't do anything on the system without it please come to my aid.
Nobody has responded to you because your post doesn't have head or tail,very confusing. This is why I do ignore many post on computer section,you need help,why not settle down and write a comprehensive note on what the problem is so that we don't need to be asking you further questions.
First,did you ever succeed in uninstalling the chrome browser?
If no, download Revo uninstaller and use it to remove every trace of the software from your pc.
If yes,go to official chrome download website to download the latest version and install it.
If you do any of the above and the problem persists,then something is wrong with your system files,as some might be corrupt. To solve this, perform a system restore to when your chrome browser works perfectly.
If this doesn't solve it,which would be surprising,then go to last resort. Re install Windows.
Re: The Chrome On My Laptop Not Responding Pls Help. by policy12: 4:14pm On Apr 06, 2020
Greatzeus:

Nobody has responded to you because your post doesn't have head or tail,very confusing. This is why I do ignore many post on computer section,you need help,why not settle down and write a comprehensive note on what the problem is so that we don't need to be asking you further questions.
First,did you ever succeed in uninstalling the chrome browser?
If no, download Revo uninstaller and use it to remove every trace of the software from your pc.
If yes,go to official chrome download website to download the latest version and install it.
If you do any of the above and the problem persists,then something is wrong with your system files,as some might be corrupt. To solve this, perform a system restore to when your chrome browser works perfectly.
If this doesn't solve it,which would be surprising,then go to last resort. Re install Windows.


Thank you so much for your response., I appreciate. To the questions you asked

1. I was able to successfully uninstall the Chrome from the system.

2. I actually download the latest version of chrome but not sure it's from the official site.

3. How do i perform a system restore to clean any system files with Issie sorry my questions are much.

4. If I am going for the last resort as it may be how do I do this?

Thank you once again for your time.
Re: The Chrome On My Laptop Not Responding Pls Help. by Greatzeus(m): 4:45pm On Apr 06, 2020
policy12:



Thank you so much for your response., I appreciate. To the questions you asked

1. I was able to successfully uninstall the Chrome from the system.

2. I actually download the latest version of chrome but not sure it's from the official site.

3. How do i perform a system restore to clean any system files with Issie sorry my questions are much.

4. If I am going for the last resort as it may be how do I do this?

Thank you once again for your time.

Wait you uninstalled and reinstalled,yet it is still not working? Does it affect other software or only chrome.
To do system restore
Go to search button on your start menu and type system restore
Click to open
Follow the instructions.
Note: It will restore/ take your system back to the date you select. Choose a date you know chrome was work well or before you install chrome for the first time. It will restore and restart.
Re: The Chrome On My Laptop Not Responding Pls Help. by policy12: 4:59pm On Apr 06, 2020
Greatzeus:


Wait you uninstalled and reinstalled,yet it is still not working? Does it affect other software or only chrome.
To do system restore
Go to search button on your start menu and type system restore
Click to open
Follow the instructions.
Note: It will restore/ take your system back to the date you select. Choose a date you know chrome was work well or before you install chrome for the first time. It will restore and restart.

1. Yes, still it was not working. It's only the Chrome bcus Internet explorer was working.

2. I will do as u advised when I power the system up for now there is no light. Thank you so much and God bless.
Re: The Chrome On My Laptop Not Responding Pls Help. by Nobody: 7:48pm On Apr 06, 2020
policy12:

Gu day fams, please I need help urgently I observed the Chrome on my laptop is not working. I have tried to uninstall it, then install a new one and restart the system still it's not working/responding.

Please help it's urgent, as I can't do anything on the system without it please come to my aid.

Uninstall chrome and also delet the chrome folder on Programs. If that doesn’t work. System restore... choose a date you know the chrome was working b4
Re: The Chrome On My Laptop Not Responding Pls Help. by policy12: 7:49pm On Apr 06, 2020
Odogu9195:


Uninstall chrome and also delet the chrome folder on Programs. If that doesn’t work. System restore... choose a date you know the chrome was working b4

Thank you so much, below is the image:



Sir I also noticed it takes time before the Chrome come up.


I did as you advised but the is that, restore system is not given me the option for date the only date showing has to do with when I uninstalled.

Re: The Chrome On My Laptop Not Responding Pls Help. by Nobody: 7:58pm On Apr 06, 2020
policy12:


Thank you so much, below is the image:



Sir I also noticed it takes time before the Chrome come up.


I did as you advised but the is that, restore system is not given me the option for date the only date showing has to do with when I uninstalled.
What exactly does it say on the screen?
Re: The Chrome On My Laptop Not Responding Pls Help. by policy12: 8:48pm On Apr 06, 2020
[quote author=Odogu9195 post=88166786]
What exactly does it say on the screen?[/quote



Sir see the image below...


And it take d chrome time before it open

Re: The Chrome On My Laptop Not Responding Pls Help. by Nobody: 8:52pm On Apr 06, 2020
[quote author=policy12 post=88168249][/quote]
Actually I meant the chrome. For system Restore click the show more restore points... more dates should appear. FYI Once u do a system restore u loos recent files/programs
Re: The Chrome On My Laptop Not Responding Pls Help. by policy12: 11:36am On Apr 07, 2020
Odogu9195:

Actually I meant the chrome. For system Restore click the show more restore points... more dates should appear. FYI Once u do a system restore u loos recent files/programs

Good morning, I did as you advised but surprisingly the Chrome didn't work after restoring it back and even the Internet explorer was not working. To continue having access to web I av to restore it back to when internet explorer was working.

Please how do I go about checking the system file, probably that is where the problem is and below is an image I got when I tried to troubleshoot the chrome. It was showing incompatible application, how do i solve this?

Re: The Chrome On My Laptop Not Responding Pls Help. by Nobody: 12:09pm On Apr 07, 2020
policy12:


Good morning, I did as you advised but surprisingly the Chrome didn't work after restoring it back and even the Internet explorer was not working. To continue having access to web I av to restore it back to when internet explorer was working.

Please how do I go about checking the system file, probably that is where the problem is and below is an image I got when I tried to troubleshoot the chrome. It was showing incompatible application, how do i solve this?

Since chrome says incompatible app, do this
Open Chrome and head to Menu Settings.
Scroll down to the bottom and click Advanced.
All the way at the bottom of the next page, you’ll see an option titled Update or remove incompatible applications. Select this. If you don’t see it, you don’t have any of these apps installed.
You’ll see any software that Chrome labels as incompatible. Remove it. If after this it stil doesn’t work. Bro install Firefox
Re: The Chrome On My Laptop Not Responding Pls Help. by policy12: 12:23pm On Apr 07, 2020
Odogu9195:


Since chrome says incompatible app, do this
Open Chrome and head to Menu Settings.
Scroll down to the bottom and click Advanced.
All the way at the bottom of the next page, you’ll see an option titled Update or remove incompatible applications. Select this. If you don’t see it, you don’t have any of these apps installed.
You’ll see any software that Chrome labels as incompatible. Remove it. If after this it stil doesn’t work. Bro install Firefox


Thank you so much, I will do this as soon as light come and get back to you. You have been so helpful and I am so so grateful God bless.

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