So, i finally moved all my money from my Zenith account due to incessant fraudulent transactions that i could not avert.

Still going through my account statement, i noted a seven thousand naira current balance(7,000). I was wondering if there is a way i could get the money or part of it out.

Your input is needed here.

that balance is uncleared. there are pending charges or the bank placed a lien on your account. u can call customer service to resolve

All these 1naira accounts sef

recievesense:
that balance is uncleared. there are pending charges or the bank placed a lien on your account. u can call customer service to resolve

Thanks for your contribution here. Please explain the pending charges area.

Also, is it possible the money uncleared is related to the fraudulent parole done on the account ? If yes, can i cancel the transaction and have the money moved from the account ?

[s]

dingbang:
All these 1naira accounts sef

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Danielfx:
Thanks for your contribution here. Please explain the pending charges area.

Also, is it possible the money uncleared is related to the fraudulent parole done on the account ? If yes, can i cancel the transaction and have the money moved from the account ?

yes it can but only customer service can verify and release. just call them

Danielfx:
So, i finally moved all my money from my Zenith account due to incessant fraudulent transactions that i could not avert.

Still going through my account statement, i noted a seven thousand naira current balance(7,000). I was wondering if there is a way i could get the money or part of it out.

Your input is needed here.

So sad to hear of the fraud(s).

Regarding the current balance, liase with customer service.

For knowledge purpose, what kind of fraud is it that you couldn't avert or stop?

jrobbins:


So sad to hear of the fraud(s).

Regarding the current balance, liase with customer service.

For knowledge purpose, what kind of fraud is it that you couldn't avert or stop?

Anonymous debit . The customers' rep claimed she already had it settled, only to be debited more the following day.

The strange part is, when the other customers' rep finally checked the account, she had to approach the first one to tell her she did nothing and it was a few seconds show of shame between two customers' rep.

That lady is unproductive and unprofessional. I believe a surveillance review will prove my point. This is people's money we are talking about here, that element should not be entrusted with people's life savings

Danielfx:
Anonymous debit . The customers' rep claimed she already had it settled, only to be debited more the following day.

The strange part is, when the other customers' rep finally checked the account, she had to approach the first one to tell her she did nothing and it was a few seconds show of shame between two customers' rep.

That lady is unproductive and unprofessional. I believe a surveillance review will prove my point. This is people's money we are talking about here, that element should not be entrusted with people's life savings

Hmmn. Some people can be very negligent with their work.