₦airaland Forum

Hi everyone. I'd be really grateful if any of you can provide me with a solution to my problem..

Someone logged out my Facebook account to log in his own which is normal. So after he was done, I tried to log in my account but it asked me to input my password which I did but it told me my password was incorrect, so I suspected that someone was trying to hack my account (the person who logged out my account is my brother, he's not the one)
So I clicked forgot password so Facebook sent a confirmation code to my email which I tried to use to reset my password, they asked me to identify photos of friends. I have close to 5000 friends so I was scared they would show the faces of friends I haven't met but I thank God I recognized the faces, after the exercise, they told me that Two Factor Authentication is required, they sent an sms to my number which I don't have access to anymore, please save me, this account has come a long way, close to 12 years now.. What should I do?

Try to check if there's other option available or check Facebook help centre

Choose another option not SMS code

HQuadreal:
Check your profile if any new information haven't been added, then change your password, and choose the option to log you out from all the devices you have ever signed In with.

Thank you.

The thing is, they won't let me in until I provide the code generator sent to my sim that I don't have with me anymore

IneedSugarMumy1:
Choose another option not SMS code

I can't log in to make such changes until I provide the code generator sent to my phone number which I don't have again

maleeq
Skydancer

Please could you please help me push this topic to FP? Maybe I'll find solution from the public, thank you

Lemmy123:
I can't log in to make such changes until I provide the code generator sent to my phone number which I don't have again

Can't they send same code to your email


Hope you're not trying to hack your brother account

Same code can be sent to your email

IneedSugarMumy1:
Can't they send same code to your email


Hope you're not trying to hack your brother account

Same code can be sent to your email

I don't hack people's account, I just want to log in to my own...

Your question.. It happened that I had already chosen OTP by sms on my settings, now there's no way I can log in to change it to email again.. If I can get in, I might as well not need to change it again or better still do in case of future occurrence but now I have no access to my account