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How Can I Resolve Quickteller Issue - Phones - Nairaland

Nairaland ForumScience/TechnologyPhonesHow Can I Resolve Quickteller Issue (375 Views)

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How Can I Resolve Quickteller Issue by ArewaTech1(op): 8:32am On Dec 27, 2020
Hello nairalanders,

So I made a transfer of 30,000 Nigerian Naira on 21st December 2020 using my First Bank Visa Prepaid Card to another First Bank account, the transfer is showing successful on Quickteller, but up until now (27th December 2020) the account I sent the money to is not credited and the money is not refunded back to my account.

I tried reaching out to quickteller via email, but the mail keeps bouncing back.

Please, any help on how to got this issue resolved.

Thank you.
Re: How Can I Resolve Quickteller Issue by ncpat(m): 9:04am On Dec 27, 2020
ArewaTech1:
Hello nairalanders,

So I made a transfer of 30,000 Nigerian Naira on 21st December 2020 using my First Bank Visa Prepaid Card to another First Bank account, the transfer is showing successful on Quickteller, but up until now (27th December 2020) the account I sent the money to is not credited and the money is not refunded back to my account.

I tried reaching out to quickteller via email, but the mail keeps bouncing back.

Please, any help on how to got this issue resolved.

Thank you.
Help me to understand you better, if both accounts are First bank accounts, then what is your business with Quickteller when you should have use your bank Mobil app.
Re: How Can I Resolve Quickteller Issue by ArewaTech1(op): 5:43pm On Dec 27, 2020
ncpat:
Help me to understand you better, if both accounts are First bank accounts, then what is your business with Quickteller when you should have use your bank Mobil app.
For some reasons I can't register for mobile banking and can't use ussd. WHY?? Because the account is a CARD ACCOUNT (that's what first bank keeps telling me).

So my only option was to use quickteller, and that's why I used it.

I hope it made sense to you now.

Thank you
Re: How Can I Resolve Quickteller Issue by ncpat(m): 6:25pm On Dec 27, 2020
ArewaTech1:
For some reasons I can't register for mobile banking and can't use ussd. WHY?? Because the account is a CARD ACCOUNT (that's what first bank keeps telling me).

So my only option was to use quickteller, and that's why I used it.

I hope it made sense to you now.

Thank you
Contact Quickteller via their social media handle especially Facebook and Twitter, most corporate organizations respond on time via such mediums, that's what I normally use each time I have such issues with my bank as well as DSTV also.
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