How Do I Speak With Airtel Customer Care Agent? - Phones (3)

How Do I Speak With Airtel Customer Care Agent? - Phones (3) - Nairaland

Nairaland Forum › Science/Technology › Phones › How Do I Speak With Airtel Customer Care Agent? (84728 Views)

Re: How Do I Speak With Airtel Customer Care Agent? by Hausa(m): 3:05pm On Feb 11, 2021

angelusbrut:
I have my sim pack for my Airtel line but d SIM was misplaced,can I do welcome back on my own,I had leg fracture, can't go out to do anything now
I don't want my line to block

You can't, unfortunately.

Re: How Do I Speak With Airtel Customer Care Agent? by Nobody: 4:35pm On Feb 11, 2021

Hausa:
You can't, unfortunately.

Ok thanks,but if I continue to recharge the line, will it keep it active?
Please reply Sir

Re: How Do I Speak With Airtel Customer Care Agent? by Cleo18: 6:38pm On Feb 11, 2021

angelusbrut:
Ok thanks,but if I continue to recharge the line, will it keep it active?
Please reply Sir

Airtel deliberately removed the option button which would lead a customer to speaking with their agents.

When you dial 111, you get options to do anything but not to speak with their customers' care representatives.

If you intend speaking with airtel customers agents, please:

dial 111,
immediately it starts speaking, press 429 at once.
If the machine continues speaking shit, press 429 again.

It would direct you to a customer service agent.

Enjoy.

2 Likes

Re: How Do I Speak With Airtel Customer Care Agent? by Hausa(m): 11:08pm On Feb 11, 2021

angelusbrut:
Ok thanks,but if I continue to recharge the line, will it keep it active?
Please reply Sir

Keep it active? Thought you said it's lost.

Re: How Do I Speak With Airtel Customer Care Agent? by Bazzan: 10:29am On Apr 29, 2021

Cleo18:
Airtel deliberately removed the option button which would lead a customer to speaking with their agents.

When you dial 111, you get options to do anything but not to speak with their customers' care representatives.

If you intend speaking with airtel customers agents, please:

dial 111,
immediately it starts speaking, press 429 at once.
If the machine continues speaking shit, press 429 again.

It would direct you to a customer service agent.

Enjoy.

Thanks alot.

Re: How Do I Speak With Airtel Customer Care Agent? by LebanonCedars2(m): 4:59pm On May 03, 2025

Cleo18:
Airtel deliberately removed the option button which would lead a customer to speaking with their agents.

When you dial 111, you get options to do anything but not to speak with their customers' care representatives.

If you intend speaking with airtel customers agents, please:

dial 111,
immediately it starts speaking, press 429 at once.
If the machine continues speaking shit, press 429 again.

It would direct you to a customer service agent.

Enjoy.

Thank you so much. This really helped me in 2025. However, their customer care line is now 300 and instead of pressing 429, press 129.

God bless you

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