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Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 8:00pm On May 27, 2020

I want to thank you all for the concern on my N190,000.00 ATM transfer (on 09/03/2020) saga between @ecobank_nigeria And @accessbank_help. Today 27/05/2020 after going to the both banks and got the attached replies, I got a refund on my @ecobank_nigeria acc around 6:46pm

I am very happy and grateful ❤

3 Likes

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 1:18pm On May 27, 2020

atilla:
Hello prof
So now it seems no more going to meet quickteller abi interswitch. The problem is from Access Bank

Maybe you should ask one of your lawyer friends to write a letter asking whybtheybjabe held on to your money and its causing you mental and physical distress requesting for damages with response from ecobank and copying CBN, Consumer protection department and access bank audit, funds transfer and interbank units or whoever has been involved in responding to you.

Your money has to come out and you ought to be compensated.

Okay sir

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 1:09pm On May 26, 2020

femmyapson:
have they refund your money

they have not sir, this is the reply from Ecobank as a response from CBN stating they asked for a refund from Access bank. Access bank didn't credit me and they are not giving back the money to ecobank. ��

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 1:23pm On May 21, 2020*

benebaby77:
Please do. The Access Bank is a very useless bank....

Hmmming

This is a mail I got from Ecobank audit/ investigation unit yesterday.

Access bank claimed the transaction was successful and they didn't credit me. For over 70 days

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 12:02pm On May 21, 2020

atilla:
Prof1994 sorry to hear about this your experience

Howfar any progress?
Do you need to speak to any office in Lagos I can go there for you and maybe give you this front desk officer to speak to

Regarding the inter switch transaction ID try to reach them with details below

07009065000
info@quickteller.com
support@interswitchgroup.com
https://globalmall.quickteller.com/contact-us

Lemme know

I just spoke with a Quickteller agent on phone, he said I will have to talk to the banks since its an ATM transfer and I didn't use their site.
Please what else can I do?
Cc seun
FOD , dominique , naijacutee , puskin , mynd44,
lalasticlala
Please help me push this to front page

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 10:10am On May 21, 2020

HazzanTazzan:
I just read your update from the twitter msgs received from both banks...

Sceeenshot but replied and tweet about it, mention both banka as scammers, mention cbn cpd...

Ask questions why eco bank said access bank got the payment but access bank said it refunded back to eco and for 2 months, one of them is holding onto your money fraudulently ...

I will do this right away sir

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 9:39pm On May 20, 2020

atilla:
Prof1994 sorry to hear about this your experience

Howfar any progress?
Do you need to speak to any office in Lagos I can go there for you and maybe give you this front desk officer to speak to

Regarding the inter switch transaction ID try to reach them with details below

07009065000
info@quickteller.com
support@interswitchgroup.com
https://globalmall.quickteller.com/contact-us

Lemme know

I will call you tomorrow sir.
I will also contact Quickteller.
Thank you very much sir

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 9:37pm On May 20, 2020

eniolaamos7:
Guy maybe you transferred to a wrong person's account. What's the description of the #190k debit on your Ecobank account statement?

Yes. I was seeing the money in my access bank app for over a month till it disappeared suddenly..
I even thought someone transferred the money, I was scared But know I don't have an ATM card for the account, I rushed to the bank the next day which was on Saturday (the bank was close). I couldn't sleep for 2 night. I went to access bank the next Monday and since then, nothing has happened.

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 6:11pm On May 20, 2020

Meel:
I am not the type that allows people to cheat on them easily, but in this kinda of situation, I have to let it go.

The town I am residing is very far to the nearest location the bank is situated. The transport fee to and fro is close to 600#.
I have being there several times, wasting transport fare and nothing has been done.

Pushing further means expending scarce resource during this pandemic. And if I am renumerated later, it will be a loss on my side.

mynd44, lalasticlala
pls take this to the front page and save a soul.

I go to bank almost everyday. There are times I have to go as early as 7am because of the queue under the sun, sometimes rain. I transport myself too (the money am supposed to feed myself with during this pandemic). Since 09/03/2020 over 70days now.

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 5:53pm On May 20, 2020

JAkpayen:
@Prof1994,

This is what reputable lawyer will gladly want to take up and sue both banks. They are just tossing you around and imagining threaten you for arrest.

Get the contact of Femi Falana to help out and you will see them bombarding you with calls to plead

I would try this sir, but I don't really know how to get to him.

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 5:52pm On May 20, 2020

mejai:
what is quickteller saying?

I don't even know
They said that's what ATM uses as means of transfer.
Worse thing is that they don't reply my mail again and DM via twitter

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 3:16pm On May 20, 2020

yesloaded:
Write CBN through cpd (Consumer Protection Department)

I have done that sir, no reply

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 3:15pm On May 20, 2020

Braino001:
Go to eco bank and print out your statement of account from the day you initiated the transaction till date and forward the statement to access.....or better still ask eco to provide you with the 30 digits NIBSS ID generated for the transaction for easy tracking..... Its just a system failure from either access or NIBSS.......Your fund is safe and you will be credited

I went to ecobank today and here is the replied they gave me;

"This is not a NIP transaction but Quickteller

We have raised a charge back to confirm status of the transfer from access bank, this was declined that the beneficiary has been created. They can confirm on extraswitch with log code- EBN033780955"

I don't know what do so again. Help me

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 9:27pm On May 19, 2020

damosade:
Many of you shouting bank staff, what am seeing here is just a reconciliation issue by Nibss(Nigeria inter bank settlement system) thousands of error every day during transactions which are resolved . it could be an over sight or system failure by the nibss.

For over 2 month?
Since 09/03/2020

1 Like

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 3:20pm On May 19, 2020

chillex8:
Can we see the description of #190,000 into your Eco bank account?

I mean the details of who credited the money to your ecobank account?

That’s where the error is coming from.

Accessbank says that credit alert was an error and that’s why they debited you to resolve the error.

The money has been there for sometime, I was saving the money in my access bank because eco was deducting charges that was why I didn't request for ATM card on my access bank.
This is the statement from Ecobank starting from 8/03/2020. I withdraw N10k from the ATM because I had to deposit cash immiduateli into my new access bank and tranferaes 190k from same ATM as shown here.

This is my statement from Ecobank

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 2:56pm On May 19, 2020

Coolabbie:
Twitter bro!
Rush down there and make noise.
Magic will happen

I have been shouting on twitter since.
I have called customer care several times
I have been to the bank several times
I still went there today

They even said I will be arrested
Threatened me with security
They no longer attend to me again since I have been too regular
Yet no refund.
I am frustrated

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 2:53pm On May 19, 2020

sherylbakky:
Go and generate account statement from Ecobank then, u can just call their customer care or mail them, it wud be sent to u....then let's hear what they have to say again.

I have done that
I sent my ecobank statement to access bank via email and twitter

I have tried many ways within the 2 months.
Nothing to show for it

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 2:44pm On May 19, 2020

funshint:
Go on twitter and copy their handle with that of CBN and EFCC.

Reply from ecobank and access bank on twitter.
I have done everything.. I am frustrated

Business › Re: Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 2:40pm On May 19, 2020

uruba23:
Write to the complain unit at the CBN and copy the efcc or send a petition to their office at awolowo road ikoyi.

I have sent mails to cbn and sent all evidence including statement of account from both Banks but no reply.
I am frustrated and I stay in Ondo State where there's no interstate movement so going to Lagos to complain physically is very difficult. I don't know what else to do.
Over 2 months now

Business › Help, An Access Bank Staff Has Withdrawn My Money by Prof1994(op): 2:21pm On May 19, 2020

I transferred 190k from my ecobank to access bank on 09/03/2020 (which is my tuition that my parent have suffered to get) but an access bank staff fraudulently deducted my money on the 17/04/2020, I don't have ATM card or any means of performing online transaction on the account. I have been to access bank several times and they denied the existence of the money in my account. It's over 70 days since I transferred the money and no useful information on when it will be refunded back to me and the bank has been pushing me around since then. I have been to ecobank several times too and they said the transfer was successful. I attached here section in my statement from access and Ecobank showing details of the transaction. There's no other way to pay my tuition and I can't tell me parent, they are old. Please help me, I have been cheated
Cc seun
FOD , dominique , naijacutee , puskin , mynd44,
lalasticlala
Please help me push this to front page

1 Like

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