₦airaland Forum

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

CUSTOMER SERVICE OFFICER
Job Summary
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation.
Job Description
Manage the affairs of Customer Service Dept & staff
Improve customer service experience, create engaged customers and facilitate growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyze statistics and compile accurate reports
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities.
Any other duties as may be assigned

Requirements:
First degree or equivalent
MBA/MSc is added advantage
A professional qualification in relevant field is added advantage
Proven working experience as a customer service manager
2 years post NYSC experience 1 of which must be in similar capacity.
Experiences in a PFA/PFC
Excellent knowledge of management methods and techniques
Proficiency in English (written & oral)
Working knowledge of customer service software, databases and tools
Awareness of the industry’s latest technology trends and applications
Ability to think strategically and to lead others
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
How to Apply
Interested and qualified candidates should send their CV to: info.agenaluminium@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

Open Jobs
Logistics and Distribution Manager
Marketing Executive Officer
Warehouse Manager
Customer Service Executive/Officer
Head of Administration
Internal Auditor
Health and Safety Adviser

Method of Application
Logistics and Distribution Manager
Job Type:Full Time
QualificationBA/BSc/HND
Experience3 years
Location Lagos and Delta
Job FieldLogistics

Job Description

The Logistics managers/distribution managers is responsible for coordinating the storage, transportation and delivery of goods also to organize the safe and efficient storage and distribution of informations and to ensure that clients are satisfied correctly.
Detail Job Description

Operating IT systems
Negotiating and agreeing contracts
Organizing shipments
Coordinating drivers, vehicles, loads and journeys
Planning for and negotiating technical difficulties
Preparing paperwork for regulatory bodies
Developing and confirming schedules
Liaising with staff
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N120,000 - 150,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Marketing Executive Officer
Job TypeFull Time
QualificationBA/BSc/HND
Experience5 years
Location Lagos and Delta
Job FieldSales / Marketing / Business Development

Job Description

A Marketing Executive manages and controls the relationship between the services and the target audience.

Detail Job Description

Evaluating marketing campaigns;
Monitoring competitor activity;
Supporting the marketing manager and other colleagues.
Organizing photo shoots;
Maintaining and updating customer databases;
Organizing and attending events such as conferences, seminars, receptions and exhibitions;
Communicating with target audiences and managing customer relationships;
Sourcing advertising opportunities and placing adverts in the press – local, regional, national and specialist publications – or on the Radio, depending on the organization and the campaign;
Sourcing and securing sponsorship;
Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations;
Writing and proofreading copy;
Liaising with designers and printers;
Conducting market research, for example using customer questionnaires and focus groups;
Contributing to, and developing, marketing plans and strategies;
Arranging the effective distribution of marketing materials;
Managing budgets
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 150,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonus
go to method of application »

Warehouse Manager

Job Type:Full Time
QualificationBA/BSc/HND
Experience 2years
Location Lagos and Delta
Job FieldProcurement / Store-keeping / Supply Chain

Job Description

The Warehouse manager is responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods.
Responsibilities

Processing orders
Operating mechanical and IT systems
Ensuring that quality objectives and delivery deadlines are met
Managing budgets
Administering stock control
Ensuring compliance with health and safety legislation.
Liaising with customers and other departments
Training, supervising and appraising staff
Maintaining statistical and financial records
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 120,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Customer Service Executive/Officer

Job Type:Full Time
QualificationBA/BSc/HND
Experience3 years
Location Lagos and Delta
Job FieldCustomer Care

Job Description

The Customer Service Executive/Officers ensure that the needs of customers are being satisfied.
Their aim is to provide excellent customer service and to promote this idea throughout the organization
Detailed Job Description

Training staff to deliver a high standard of customer service;
Leading or supervising a team of customer service staff;
Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
Issuing refunds or compensation to customers;
Writing reports analyzing the customer service that the organization provides;
Developing feedback or complaints procedures for customers to use;
Developing customer service procedures, policies and standards for the organization
Meeting with other managers to discuss possible improvements to customer service;
Keeping accurate records of discussions or correspondence with customers;
Analyzing statistics or other data to determine the level of customer service the organization is providing;
Providing help and advice to customers using the organization’s products and services;
Communicating courteously with customers by telephone, email, letter and face to face;
Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 120,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Head of Administration

Job Type:Full Time
QualificationBA/BSc/HND
Experience 2 years
Location Lagos and Delta
Job FieldAdministration / Secretarial

Key Duties/Responsibilities

Responsible for all Administrative Issues
Monitor the reception, ensure it is clean and ensure every visitor leaves with a positive experience
Generate all related communication as directed by upper management and ensure confidentiality is protected
Maintain all files and ensure confidentiality is protected
Act as custodian of all policies and procedures
Any other duties that may be assigned
Devising and maintaining office systems, including data management and filing
Arranging travel, visas and accommodation and, occasionally, traveling with the executive to take notes or dictation at meetings or to provide general assistance during presentations
Planning, organizing and managing events
Ordering office supplies
Completing personal task for executives
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 4 years post NYSC working experience as an office administrator or HR Officer.
Remuneration

N130,000 - 150,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Internal Auditor

Job Type:Full Time
QualificationBA/BSc/HND MBA/MSc/MA
Experience6 years
Location Lagos and Delta
Job FieldFinance / Accounting / Audit

Job Field: Audit/Finance/Accounting

Job Role

Performing analytical review of audit subject areas by assessing the risk of business processes and monitoring and reporting on year on year changes in processes.
Develop risk based audit plans.
Develop audit terms of reference, agree with auditors and obtain management approval
Execute field work based on approved terms of reference and prepare memos detailing audit findings
Prepare draft audit report, discuss and agree recommendations, and issue final report.
Preparation of audit/management reports and discussion of audit finding with business owners
Monitor, track and report progress on implementation of audit recommendations.
Provide input in the process of improvements to Internal Audit and procedures
Participate in Management and Leadership meetings
Job Requirements

A professional accounting qualification such as ACCA, ACA or any other equivalent qualification from a recognized professional body
Minimum of 6 years’ experience in the financial management / accounting / auditing role
B.Sc in Accounting, Finance or related discipline
MBA or MSc in Finance or related discipline is preferred
Position is based in Lagos,
And Delta Nigeria.
Compensation is attractive and commensurate upon experience.
Remuneration

Salary Range: N120,000 - N150,000 per month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Health and Safety Adviser
Job TypeFull Time
QualificationBA/BSc/HND
Experience 2 years
Location Lagos and Delta
Job FieldSafety and Environment / HSE

Job Description

Health and safety advisers/officers develop, maintain and protect health and safety standards within the organizations in accordance with current health and safety legislation.
Detail Job Description

Planning safe working practices and making necessary changes
Keeping up to date and ensuring compliance with current health and safety legislation
Ensuring that equipment is installed correctly/safely
Liaising with relevant authorities
Identifying potential hazards
Writing internal health and safety policies/strategies
Providing health and safety training courses for employees and managers
Investigating/recording incidents, accidents, complaints and cases of ill health
Compiling statistics
Making recommendations following accidents/incidents
Organizing/attending health and safety meetings
Safely handling hazardous substances
Drawing-up safe operational procedures
Determining ways of reducing risks
Writing reports, bulletins and newsletters
Keeping up to date with developments within the profession
Making presentations to groups of employees/managers.
Undertaking risk assessments
Making regular site inspections
Qualification and Experience
Required Qualifications:

HND or Bachelor's Degree in any of the related field
Experience:

A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 150,000 per month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Method of Application
Applicants should send their Resume to: career@prohubglobal.com using your state of residence and post applied for as the subject of the email. For more info visit us at www.prohubglobal.com

Open Jobs
Logistics and Distribution Manager
Marketing Executive Officer
Warehouse Manager
Customer Service Executive/Officer
Head of Administration
Internal Auditor
Health and Safety Adviser

Method of Application
Logistics and Distribution Manager
Job Type:Full Time
QualificationBA/BSc/HND
Experience3 years
Location Lagos and Delta
Job FieldLogistics

Job Description

The Logistics managers/distribution managers is responsible for coordinating the storage, transportation and delivery of goods also to organize the safe and efficient storage and distribution of informations and to ensure that clients are satisfied correctly.
Detail Job Description

Operating IT systems
Negotiating and agreeing contracts
Organizing shipments
Coordinating drivers, vehicles, loads and journeys
Planning for and negotiating technical difficulties
Preparing paperwork for regulatory bodies
Developing and confirming schedules
Liaising with staff
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N120,000 - 150,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Marketing Executive Officer
Job TypeFull Time
QualificationBA/BSc/HND
Experience5 years
Location Lagos and Delta
Job FieldSales / Marketing / Business Development

Job Description

A Marketing Executive manages and controls the relationship between the services and the target audience.

Detail Job Description

Evaluating marketing campaigns;
Monitoring competitor activity;
Supporting the marketing manager and other colleagues.
Organizing photo shoots;
Maintaining and updating customer databases;
Organizing and attending events such as conferences, seminars, receptions and exhibitions;
Communicating with target audiences and managing customer relationships;
Sourcing advertising opportunities and placing adverts in the press – local, regional, national and specialist publications – or on the Radio, depending on the organization and the campaign;
Sourcing and securing sponsorship;
Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations;
Writing and proofreading copy;
Liaising with designers and printers;
Conducting market research, for example using customer questionnaires and focus groups;
Contributing to, and developing, marketing plans and strategies;
Arranging the effective distribution of marketing materials;
Managing budgets
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 150,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonus
go to method of application »

Warehouse Manager

Job Type:Full Time
QualificationBA/BSc/HND
Experience 2years
Location Lagos and Delta
Job FieldProcurement / Store-keeping / Supply Chain

Job Description

The Warehouse manager is responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods.
Responsibilities

Processing orders
Operating mechanical and IT systems
Ensuring that quality objectives and delivery deadlines are met
Managing budgets
Administering stock control
Ensuring compliance with health and safety legislation.
Liaising with customers and other departments
Training, supervising and appraising staff
Maintaining statistical and financial records
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 120,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Customer Service Executive/Officer

Job Type:Full Time
QualificationBA/BSc/HND
Experience3 years
Location Lagos and Delta
Job FieldCustomer Care

Job Description

The Customer Service Executive/Officers ensure that the needs of customers are being satisfied.
Their aim is to provide excellent customer service and to promote this idea throughout the organization
Detailed Job Description

Training staff to deliver a high standard of customer service;
Leading or supervising a team of customer service staff;
Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill;
Issuing refunds or compensation to customers;
Writing reports analyzing the customer service that the organization provides;
Developing feedback or complaints procedures for customers to use;
Developing customer service procedures, policies and standards for the organization
Meeting with other managers to discuss possible improvements to customer service;
Keeping accurate records of discussions or correspondence with customers;
Analyzing statistics or other data to determine the level of customer service the organization is providing;
Providing help and advice to customers using the organization’s products and services;
Communicating courteously with customers by telephone, email, letter and face to face;
Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 120,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Head of Administration

Job Type:Full Time
QualificationBA/BSc/HND
Experience 2 years
Location Lagos and Delta
Job FieldAdministration / Secretarial

Key Duties/Responsibilities

Responsible for all Administrative Issues
Monitor the reception, ensure it is clean and ensure every visitor leaves with a positive experience
Generate all related communication as directed by upper management and ensure confidentiality is protected
Maintain all files and ensure confidentiality is protected
Act as custodian of all policies and procedures
Any other duties that may be assigned
Devising and maintaining office systems, including data management and filing
Arranging travel, visas and accommodation and, occasionally, traveling with the executive to take notes or dictation at meetings or to provide general assistance during presentations
Planning, organizing and managing events
Ordering office supplies
Completing personal task for executives
Qualification and Experience

Required Qualifications: HND or Bachelor's Degree in any of the related field
Experience: A minimum of 4 years post NYSC working experience as an office administrator or HR Officer.
Remuneration

N130,000 - 150,000 per Month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Internal Auditor

Job Type:Full Time
QualificationBA/BSc/HND MBA/MSc/MA
Experience6 years
Location Lagos and Delta
Job FieldFinance / Accounting / Audit

Job Field: Audit/Finance/Accounting

Job Role

Performing analytical review of audit subject areas by assessing the risk of business processes and monitoring and reporting on year on year changes in processes.
Develop risk based audit plans.
Develop audit terms of reference, agree with auditors and obtain management approval
Execute field work based on approved terms of reference and prepare memos detailing audit findings
Prepare draft audit report, discuss and agree recommendations, and issue final report.
Preparation of audit/management reports and discussion of audit finding with business owners
Monitor, track and report progress on implementation of audit recommendations.
Provide input in the process of improvements to Internal Audit and procedures
Participate in Management and Leadership meetings
Job Requirements

A professional accounting qualification such as ACCA, ACA or any other equivalent qualification from a recognized professional body
Minimum of 6 years’ experience in the financial management / accounting / auditing role
B.Sc in Accounting, Finance or related discipline
MBA or MSc in Finance or related discipline is preferred
Position is based in Lagos,
And Delta Nigeria.
Compensation is attractive and commensurate upon experience.
Remuneration

Salary Range: N120,000 - N150,000 per month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses
go to method of application »

Health and Safety Adviser
Job TypeFull Time
QualificationBA/BSc/HND
Experience 2 years
Location Lagos and Delta
Job FieldSafety and Environment / HSE

Job Description

Health and safety advisers/officers develop, maintain and protect health and safety standards within the organizations in accordance with current health and safety legislation.
Detail Job Description

Planning safe working practices and making necessary changes
Keeping up to date and ensuring compliance with current health and safety legislation
Ensuring that equipment is installed correctly/safely
Liaising with relevant authorities
Identifying potential hazards
Writing internal health and safety policies/strategies
Providing health and safety training courses for employees and managers
Investigating/recording incidents, accidents, complaints and cases of ill health
Compiling statistics
Making recommendations following accidents/incidents
Organizing/attending health and safety meetings
Safely handling hazardous substances
Drawing-up safe operational procedures
Determining ways of reducing risks
Writing reports, bulletins and newsletters
Keeping up to date with developments within the profession
Making presentations to groups of employees/managers.
Undertaking risk assessments
Making regular site inspections
Qualification and Experience
Required Qualifications:

HND or Bachelor's Degree in any of the related field
Experience:

A minimum of 2 years post NYSC working experience.
Remuneration

N100,000 - 150,000 per month
40 hours a week role - Monday to Friday
4% pension scheme
Plus range of allowance, incentives and bonuses

Method of Application
Applicants should send their Resume to: career@prohubglobal.com using your state of residence and post applied for as the subject of the email. For more info visit us at www.prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture
an environment where they can excel through encouragement and
empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BSC degree/HND in Business Administration or related field

Forward your resume to career@prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture
an environment where they can excel through encouragement and
empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BSC degree/HND in Business Administration or related field

Forward your resume to career@prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture
an environment where they can excel through encouragement and
empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BSC degree/HND in Business Administration or related field

Forward your resume to career@prohubglobal.com

For more info visit us at www.prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture
an environment where they can excel through encouragement and
empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BSC degree/HND in Business Administration or related field

Forward your resume to career@prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture
an environment where they can excel through encouragement and
empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BSC degree/HND in Business Administration or related field

Forward your resume to career@prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: HSE OFFICER

Responsibilities:
Observe the provisions of the relevant
SHR policies and procedures
Ensure that SHR Health, Safety &
Environment policy and procedures are observed
as well as all relevant safety legislation and the
provisions of the relevant Government of Nigeria
Health and Safety & Environmental Acts
Contribute to the continuous improvement
process and to the meeting of business
objectives. This includes providing suggestions
and input to changes and improvements in all
policies and procedures (mentioned in this
section or otherwise)
Inform superior as soon as possible if any
general or specific task cannot be performed
adequately or timely due to influences beyond
your control
Ensure this Position Description is updated when
specific responsibility areas are changed, and
otherwise provide suggestions for changes when
relevant
To undertake all duties and responsibilities in
accordance with SHR Code of Conduct
Receive and execute instructions and decisions
from the HSE Manager/Senior HSE Supervisor
Maintain a safe working environment
Assist with all disaster contingency plans
Perform other related functions required from
time to time such as assistance with safety
related issues
Responsible for inputting data into the safety
tools website

Requirements/Skills:

Requires minimum B.sc/HND/Certificate
qualification
Requires a minimum of 1-2 years prior
experience in safety or any related
discipline.
Must have an awareness of safety practices and
procedures, including such things as accident
investigation and reporting
Effective communication skills
Trained first aider
Must be ready to work well under little or no supervision.

Forward your resume to career@prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: HSE OFFICER

Responsibilities:
Observe the provisions of the relevant
SHR policies and procedures
Ensure that SHR Health, Safety &
Environment policy and procedures are observed
as well as all relevant safety legislation and the
provisions of the relevant Government of Nigeria
Health and Safety & Environmental Acts
Contribute to the continuous improvement
process and to the meeting of business
objectives. This includes providing suggestions
and input to changes and improvements in all
policies and procedures (mentioned in this
section or otherwise)
Inform superior as soon as possible if any
general or specific task cannot be performed
adequately or timely due to influences beyond
your control
Ensure this Position Description is updated when
specific responsibility areas are changed, and
otherwise provide suggestions for changes when
relevant
To undertake all duties and responsibilities in
accordance with SHR Code of Conduct
Receive and execute instructions and decisions
from the HSE Manager/Senior HSE Supervisor
Maintain a safe working environment
Assist with all disaster contingency plans
Perform other related functions required from
time to time such as assistance with safety
related issues
Responsible for inputting data into the safety
tools website

Requirements/Skills:

Requires minimum B.sc/ HND/Certificate
qualification
Requires a minimum of 1-2 years prior
experience in safety/security or related
discipline.
Must have an awareness of safety practices and
procedures, including such things as accident
investigation and reporting
Effective communication skills
Trained first aider
Must be ready to work well under little or no supervision.

Forward your resume to career@prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture
an environment where they can excel through encouragement and
empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BSC degree/HND in Business Administration or related field

Forward your resume to career@prohubglobal.com

At Prohub Global, we define human progress by innovations that
enrich humanity. We do not view connectivity as a privilege, but a
necessity. We believe that the impact of information and communications
technology should be measured by how many people can benefit from it.

Prohub Global is a leading global ICT solutions provider. Through our
dedication to customer-centric innovation and strong partnerships, we
have established end-to-end capabilities and strengths across the
carrier networks, enterprise, consumer, and cloud computing fields. Our
products and solutions have been deployed in over 46 countries, serving
more than one tenth of the world’s population.

We are recruiting to fill the position of:

Job Title: Customer Service Officer

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture
an environment where they can excel through encouragement and
empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BSC degree/HND in Business Administration or related field

Forward your resume to career@prohubglobal.com