₦airaland Forum

I read his first post and I fully understand what he meant. Too late to retract it. Truth is, everybody's pocket is different. If he ate or bought soup @ a restaurant for N700 and thinks that's cheap, it's obvious he's used to dining in more expensive restaurants. The average Nigerian can't afford to do that in this present economic situation. Pockets different. He's talking about Americans who dumped their SUVs when gas price was high?? These Americans, with or without hike in price have always taken the subways or cabs or buses. Cos it makes more sense to them. Nigeria is different. Can he dump his SUV for bus? So we have subways?

It's obvious this man can only write from his own experience and not practically. Every seasoned journalist should have the ability to profer solutions that are practical. And also write articles that are unbiased.

For instance, the man without a car, talk less of an SUV who earns less than minimum wage, whose forte is to "manage manage ", what would you advise him to do in economic situations like this? Buying ofada rice is out of it, cos we all know it's way more expensive than the imported Thai rice.

I'm just saying, we need practical solutions. And in the case of buying Naija to grow the naira, for every imported goods we are told not to buy, we need a locally made and affordable alternative or rival brand.

Nigeria as a country has a long way to go. The common man can only do as much as he is empowered to.

A govt that's pulling down small businesses isn't helping matters. Whether we like it or not, industries needs to be built. Things need to be put in place, policies conducive for the economy before any real change can happen. The common man has tried. And if there is no enabling environment for growth, there can not be any growth.

I experienced almost same thing with them.

Mine was data (which was later reset before I could finish it), and airtime which they still haven't refunded. Their Cc is so unhelpful. Its almost two weeks now, and nothing from them! I have decided I won't call them again, no point calling them with airtime I bought for other purposes. I have decided to stop using them. Biko, they can take their cheap to somewhere else.
Their whatsapp Cc is the worst. They read and never reply, except U threaten them.

I'm done threatening. Na small airtime. I won't lose sleep over them.

moski5:
I've been doing business with them for a while now and asides from delays due to network and poor customer service it has been good as complaints were few until on Wednesday or Tuesday when I requested for Airtel airtime for a lady

I reached out to the Cc on WhatsApp that the lady claimed she hasn't received it and they said they will get back to me.

I waited until Friday before they told me time don reach to show you nweeeii

On Friday I did a transfer to their Gtbank and was later credited later on they removed it
I called, sent messages even via text and WhatsApp all where disregarded
I called severally on Saturday and Sunday
on Monday which is today I sent a complaint to Cpc (consumers protection commission)

Anyways for the first time they called and said that the reason they removed it was that they didn't see the money I transferred to them.
I told them If they had told me earlier I'd have called the bank.

I searched for Gtb's Cc no. n called after 10mins they concluded that the money was transferred and I should tell Club Konnect to call them back
I called club Konnect and talked to the supervisor who appeared helpful earlier and told him what was said he said he'll call me back

After an hour or so I called n he asked me for my details again then I know sey d matter don tie wrapper

well he said he'll call me back and true to his word he called and asked for snapshots of Thursdays transaction I sent it

he asked for Fridays transaction I sent it, mind you there was a difference

Thursdays transaction had in the details section my name and the name of the recipient
Fridays own didn't have that just a reference number

He called my attention to it and I tried explaining what d bank said oh men d guy no hear

to cut d experience short I called the bank twice this evening for over 30minutes they explained
1 the Reference number should be enough and
in the message from the bank that my phone number was included that I should call Club Konnect

I laughed at the Cc telling her that the guy was daft that he won't listen, instead she should call, She said the line can't call, so I asked her to send them a mail

I asked what else can be done that i would like to revert the transaction and she gave me guidelines on how to go about. it's a stressful process
1. Get a court order
2. Get a police report
3. Goto your bank n ask for the form

Anyways I will wait till Tuesday afternoon before I begin the process

NB if you get the impression that the company you're dealing with have Cc issues or daft staffs I suggest you pay to the bank

if someone doesn't live up to his/her bargain you can revert the transaction
Good night y'all

I've been using them since last year, they were OK but their customer care sucks. Recently I bought 1G, with a month's validity, in less than a week, I got a "data reset" notification from MTN when I tried to go online. My balance of over 500MB wiped!

Secondly, same week, I bought airtime from them, it showed "transaction complete " on the site but I got this message from MTN

"Ref: 733840875
21/07 19:58:43
Airtime recharge has failed. Please contact Help desk"

I have been calling them ever since and also MTN, they both can't seem to resolve the issue. I called sotey I have spent over the amount I am complaining about..

Their customer care suck. They are not helpful. They sometimes not pick nor respond their whatsapp messages. And they are clueless on how to handle when things go wrong on their site and customer has to pay.

So, my advise is, using Club Konnect is up to you. Sometimes they work, sometimes they don't. But when something goes wrong, don't expect them to rectify it. Cos they won't.

Dear VO,
I have a valid B1/B2 visa that expires in August. I'm currently vacationing in the US but will be back in a few days. In a week I intend to be in South Africa.

My question is, I have a 2weeks trip planned for the USA again for a conference in June. And I might be going from SA. DO I need to renew my visa before then? And, if Yes, can It be renewed in South Africa?

I was issued this current one in Nigeria.
Kindly respond pls.