Job Summary:
The Admin Assistants is responsible for the administration and efficient daily operation of a full service hotel branch, including product sales, customer service, security, safety and employee management, in accordance with the Hotel's objectives.

Job Duties & Responsibilities

Branch Performance Management – Establish and communicate branch performance standards, monitor and facilitate the business performance of branch office whilst ensuring superior and effective delivery of maximum returns to all stakeholders.

Business Development & Customer Relationship Management - Accountable for driving new client acquisition and retention, growing market share and branch balance sheet, non-interest income, etc. and fostering client satisfaction to meet or exceed branch sales and service goals.

Risk Management - Accountable for management of risk assets, operational risk management, branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures for the branch in compliance with the Hotel’s established parameters.

People Management & Development – Responsible for managing, staffing and scheduling all direct reports within the branch. Also responsible for recommending training and recognising/ rewarding the performance of branch staff.

Ensure satisfactory branch audits; review and certify completion of continuity and recovery activities; ensure the branch focuses on operational processes to enhance the client experience.

Report and follow up on branch facility issues that hinder branch operation.

Ensure Branch financial goals are met or exceeded.

Required Qualifications/Experience

1-3 years experience within similar operations

Demonstrated ability to lead and coach teams successfully

In-depth understanding of the Nigerian Hospitality sector

Excellent problem solving, decision making skills and analytical skills

Demonstrated ability to leverage Centres of Influence (COIs) to further promote Hotel business

Ability to interact with business partners and demonstrated ability to effectively communicate e.g. must possess strong public speaking skills

An MBA and relevant professional certifications are added advantages

Forward Cv to recruitment@micozab.com

Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements

B.Sc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills. Good communication skill (Spoken and Written)
Ability to work under pressure.

Application Closing Date
8th July, 2015

How to Apply
Interested and qualified candidates should send their CV’s to: career@prohubglobal.com

Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Key Responsibilities

Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Advise on company information.
Answer questions about products and services.
Act as the company gatekeeper.
Proffer solutions to customers query.
Attempt to persuade customer to reconsider cancellation.
Inform customer of new products and services.
Sell products and services.
Utilize computer technology to handle high call volumes.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Handle changes in policies or renewals.

Requirements

B.Sc or HND in any discipline.
Experience in customer service is an added advantage.
Good interpersonal skills. Good communication skill (Spoken and Written)
Ability to work under pressure.

Application Closing Date
8th July, 2015

How to Apply
Interested and qualified candidates should send their CV’s to: career@prohubglobal.com

Job Summary:
The Admin Supervisor is responsible for the administration and efficient daily operation of a full service hotel branch, including product sales, customer service, security, safety and employee management, in accordance with the Hotel's objectives.

Job Duties & Responsibilities

Branch Performance Management – Establish and communicate branch performance standards, monitor and facilitate the business performance of branch office whilst ensuring superior and effective delivery of maximum returns to all stakeholders.

Business Development & Customer Relationship Management - Accountable for driving new client acquisition and retention, growing market share and branch balance sheet, non-interest income, etc. and fostering client satisfaction to meet or exceed branch sales and service goals.

Risk Management - Accountable for management of risk assets, operational risk management, branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures for the branch in compliance with the Hotel’s established parameters.

People Management & Development – Responsible for managing, staffing and scheduling all direct reports within the branch. Also responsible for recommending training and recognising/ rewarding the performance of branch staff.

Ensure satisfactory branch audits; review and certify completion of continuity and recovery activities; ensure the branch focuses on operational processes to enhance the client experience.

Report and follow up on branch facility issues that hinder branch operation.

Ensure Branch financial goals are met or exceeded.

Required Qualifications/Experience

1-3 years experience within similar operations

Demonstrated ability to lead and coach teams successfully

In-depth understanding of the Nigerian Hospitality sector

Excellent problem solving, decision making skills and analytical skills

Demonstrated ability to leverage Centres of Influence (COIs) to further promote Hotel business

Ability to interact with business partners and demonstrated ability to effectively communicate e.g. must possess strong public speaking skills

An MBA and relevant professional certifications are added advantages

Forward Cv to vetmedrecruits@gmail.com

Job Summary:
The Admin Supervisor is responsible for the administration and efficient daily operation of a full service hotel branch, including product sales, customer service, security, safety and employee management, in accordance with the Hotel's objectives.

Job Duties & Responsibilities

Branch Performance Management – Establish and communicate branch performance standards, monitor and facilitate the business performance of branch office whilst ensuring superior and effective delivery of maximum returns to all stakeholders.

Business Development & Customer Relationship Management - Accountable for driving new client acquisition and retention, growing market share and branch balance sheet, non-interest income, etc. and fostering client satisfaction to meet or exceed branch sales and service goals.

Risk Management - Accountable for management of risk assets, operational risk management, branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures for the branch in compliance with the Hotel’s established parameters.

People Management & Development – Responsible for managing, staffing and scheduling all direct reports within the branch. Also responsible for recommending training and recognising/ rewarding the performance of branch staff.

Ensure satisfactory branch audits; review and certify completion of continuity and recovery activities; ensure the branch focuses on operational processes to enhance the client experience.

Report and follow up on branch facility issues that hinder branch operation.

Ensure Branch financial goals are met or exceeded.

Required Qualifications/Experience

1-3 years experience within similar operations

Demonstrated ability to lead and coach teams successfully

In-depth understanding of the Nigerian Hospitality sector

Excellent problem solving, decision making skills and analytical skills

Demonstrated ability to leverage Centres of Influence (COIs) to further promote Hotel business

Ability to interact with business partners and demonstrated ability to effectively communicate e.g. must possess strong public speaking skills

An MBA and relevant professional certifications are added advantages

Forward Cv to vetmedrecruits@gmail.com

The Admin Supervisor is responsible for the administration and efficient daily operation of a full service hotel branch, including product sales, customer service, security, safety and employee management, in accordance with the Hotel's objectives.

Job Duties & Responsibilities

Branch Performance Management – Establish and communicate branch performance standards, monitor and facilitate the business performance of branch office whilst ensuring superior and effective delivery of maximum returns to all stakeholders.

Business Development & Customer Relationship Management - Accountable for driving new client acquisition and retention, growing market share and branch balance sheet, non-interest income, etc. and fostering client satisfaction to meet or exceed branch sales and service goals.

Risk Management - Accountable for management of risk assets, operational risk management, branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures for the branch in compliance with the Hotel’s established parameters.

People Management & Development – Responsible for managing, staffing and scheduling all direct reports within the branch. Also responsible for recommending training and recognising/ rewarding the performance of branch staff.

Ensure satisfactory branch audits; review and certify completion of continuity and recovery activities; ensure the branch focuses on operational processes to enhance the client experience.

Report and follow up on branch facility issues that hinder branch operation.

Ensure Branch financial goals are met or exceeded.

Required Qualifications/Experience

1-3 years experience within similar operations

Demonstrated ability to lead and coach teams successfully

In-depth understanding of the Nigerian Hospitality sector

Excellent problem solving, decision making skills and analytical skills

Demonstrated ability to leverage Centres of Influence (COIs) to further promote Hotel business

Ability to interact with business partners and demonstrated ability to effectively communicate e.g. must possess strong public speaking skills

An MBA and relevant professional certifications are added advantages

Forward Cv to santonjobs@gmail.com

Job Summary:
The Administrator is responsible for the administration and efficient daily operation of a full service hotel branch, including product sales, customer service, security, safety and employee management, in accordance with the Hotel's objectives.


Responsibilities:
•Branch Performance Management – Establish and communicate branch performance standards, monitor and facilitate the business performance of branch office whilst ensuring superior and effective delivery of maximum returns to all stakeholders.
•Business Development and Customer Relationship Management - Accountable for driving new client acquisition and retention, growing market share and branch balance sheet, non-interest income, etc. and fostering client satisfaction to meet or exceed branch sales and service goals.
•Risk Management - Accountable for management of risk assets, operational risk management, branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures for the branch in compliance with the Hotel’s established parameters.
•People Management & Development – Responsible for managing, staffing and scheduling all direct reports within the branch. Also responsible for recommending training and recognizing/ rewarding the performance of branch staff.
•Ensure satisfactory branch audits; review and certify completion of continuity and recovery activities; ensure the branch focuses on operational processes to enhance the client experience.
•Report and follow up on branch facility issues that hinder branch operation.
•Ensure Branch financial goals are met or exceeded.




Requirements:
•1-3 years experience within similar operations
•Demonstrated ability to lead and coach teams successfully
•In-depth understanding of the Nigerian Hospitality sector
•Excellent problem solving, decision making skills and analytic skills
•Demonstrated ability to leverage Centers of Influence to further promote Hotel business
•Ability to interact with business partners and demonstrated ability to effectively communicate e.g. must possess strong public speaking skills
•An MBA and relevant professional certifications are added advantages
•Must demonstrate clear and in-depth understanding of Critical Success Factors (CSFs) for managing an effective branch.
•Must have a track record of building and running high performing branches.
•Must have a track record of transforming a poor performing branch to a high performing branch.

Interested candidates must forward CV's/Resume' to santonjobs@gmail.com on or b4 27/2/2015.

Job Summary:
The Admin Supervisor is responsible for the administration and efficient daily operation of a full service hotel branch, including product sales, customer service, security, safety and employee management, in accordance with the Hotel's objectives.

Job Duties & Responsibilities

Branch Performance Management – Establish and communicate branch performance standards, monitor and facilitate the business performance of branch office whilst ensuring superior and effective delivery of maximum returns to all stakeholders.

Business Development & Customer Relationship Management - Accountable for driving new client acquisition and retention, growing market share and branch balance sheet, non-interest income, etc. and fostering client satisfaction to meet or exceed branch sales and service goals.

Risk Management - Accountable for management of risk assets, operational risk management, branch operations and compliance by providing direction and guidance to branch staff on operational/regulatory procedures for the branch in compliance with the Hotel’s established parameters.

People Management & Development – Responsible for managing, staffing and scheduling all direct reports within the branch. Also responsible for recommending training and recognising/ rewarding the performance of branch staff.

Ensure satisfactory branch audits; review and certify completion of continuity and recovery activities; ensure the branch focuses on operational processes to enhance the client experience.

Report and follow up on branch facility issues that hinder branch operation.

Ensure Branch financial goals are met or exceeded.

Required Qualifications/Experience

1-3 years experience within similar operations

Demonstrated ability to lead and coach teams successfully

In-depth understanding of the Nigerian Hospitality sector

Excellent problem solving, decision making skills and analytical skills

Demonstrated ability to leverage Centres of Influence (COIs) to further promote Hotel business

Ability to interact with business partners and demonstrated ability to effectively communicate e.g. must possess strong public speaking skills

An MBA and relevant professional certifications are added advantages

Forward Cv to santonjobs@gmail.com