Attend the Basic Strategic Management to apply strategy planning processes at an organizational and department and identify strategic options for long term competitive advantage. Course Content: Fundamentals of Strategic Planning Defining strategy Components of strategy Discovering why strategies fail Clarifying your organization mission, vision and core competencies The benefits of strategic planning The need for strategic planning Assessing tools and processes for strategic planning Developing the Strategy Ensuring organizational capabilities are appropriate for the strategic environment Analyzing how competitive and other environmental factors shape strategy Determining the impact of operating and remote environments Assessing the external environment for individual departments Identifying your customers and their needs Assessing external forces Analysing your operating and external environment Initiating a SWOT analysis Prioritising opportunities and threats Categorizing the external environment with checklists Auditing internal capabilities Identifying strengths by business function Recognizing vulnerabilities Expanding the SWOT analysis Identifying Strategic Options Evaluating factors for choosing strategy Mapping strategies to product or market life cycle Aligning strategies with capabilities of the organization Choosing strategies to meet stakeholder expectations Selecting appropriate strategic models Identifying sources of competitive advantage Implications of growth and diversification strategies Global strategies for sourcing, operations and marketing Formulating Your Strategic Plan Considering strategic planning approaches Issue-eccentric, Entrepreneurial and Holistic planning Assessing organizational readiness Building the plan Key components of a strategic plan. Operational strategic plan Identifying opportunities with portfolio management and gap analysis techniques Linking strategy to actions Aligning strategy with six key organizational factors Identifying gaps between current and needed capabilities Establishing appropriate objectives and milestones Managing culture, human resources, skills, processes and structure for strategy execution Initiating programs and projects for implementing strategy Executing Your Strategy for Success Managing stakeholder expectations Establishing effective communication mechanisms Aligning culture to strategic direction Linking rewards to performance Managing the inevitable change Maximizing results with applied processes Connecting people to the execution of strategy Establishing and maintaining communications and Designing effective information systems. for more information visit http://www.sijisontraining.com/ or call 234-818-5588771

This training is designed to help your organization meet the needs and expectations of today’s customer. It is facilitated in relation to the human experience of interaction between two adults.

This course has a special focus to “the customer as a guest” principles of the service process is at the core of the training. Dealing with problem “guests” and the importance of problem solving are also given special consideration. for more information visit http://www.sijisontraining.com/ or call 234-818-5588771

his focused course in Project Management will cover methods beyond topics covered in the planning and implementation of projects. Specifically, learning will include Project Life Cycle, CPM and PERT. Participants will also be able to Create Project Task Activities, mitigate risks and develop working competence in the use of MS Project®

By the end of this course participants will be able to define projects, project management, and identify the importance of the PMBOK and PMI. You will be able to identify the five process groups and Nine knowledge areas as well as perform a project needs assessment and write goals, requirements, and deliverables. For more information visit www.sijisontraining.com or call 234-818-5588771

The challenges facing the timely provision of high quality IT services required to underpin the company’s business objectives can be overcome through the implementation of Information Technology Infrastructure Library (ITIL) and IT Service Management (ITSM).

You will learn ITIL terminology, the structure, basic concepts and core principles of ITIL practices for Service Management. The Foundation certificate in IT Service Management will enable you apply ITIL practices for Service Management with further guidance. For more information visit http://www.sijisontraining.com/ and you can call 234-818-5588771