Silphoenix's Posts
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Emily22:Sure! Done that. |
Uchepele:Gombe |
Well, I've been following this thread with keen interest. And I believe the author is right about the theft. My story goes like this: I ordered for a tablet that cost me about $450 on the 12th of June, 2020, order was shipped on the 14th of June, 2020. I waited and waited and waited. Tracking eventually showed package was handed to destination postal admin since 22nd August, 2020. Since then, I have visited my local post office to inquire about my shipment at least 5 times who always claim that package is yet to arrive. The last time I visited the post office was last week on the 18th of September, 2020. Meanwhile, my buyer protection expired on 13th September, 2020, and I had 15 days to open dispute and request refund. All these while, I had been in contact with the seller who was very cooperative and always urged I check the local post office frequently. He finally advised I open a dispute and request refund before the expiration of the 15 days post buyer protection time to open dispute. Which was set to be on 28th of this month. After all the frustrations, I finally opened a dispute on 22nd of this month. Aliexpress confirmed my dispute as valid and I should wait 3 days for them to investigate process my refund. To my surprise, I got an SMS to come and retrieve my package at my local post office today. I retrieved it and asked when it arrived. The mail man shamelessly said the package has been with them since on the 7th of September, 2020 (past 17 days) and that my number was not going through.... SMH I asked why didn't he just hand it over the last two times I visited their office within the time period but he was dumbfounded and speechless. |
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