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Great car! |
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Position: Customer Service Representative - Location Ikorodu, Lagos Opening: 2 Role: Provide excellent customer service, handle inquiries, schedule appointments, and manage customer interactions. Responsibilities: • Greet and assist customers in person and over the phone. • Schedule appointments and manage the service calendar. • Provide accurate information about services and repairs. • Address customer concerns and resolve issues. • Maintain a positive and professional attitude. Requirements: • Strong communication and interpersonal skills. • Customer-oriented mindset. • Ability to multitask and manage time effectively. • Familiarity with automotive terminology is a plus. Qualification A University or Polytechnic degree and at least 2 years of experience in a customer service role in a reputable organization. Position: Workshop Manager - Location: Ikorodu, Lagos Opening: 1 Role: Oversee daily operations, manage resources, make strategic decisions, and ensure customer satisfaction. Responsibilities: • Supervise staff and manage work assignments. • Monitor inventory and order parts as needed. • Address operational challenges and implement improvements. • Develop and maintain vendor relationships. • Ensure compliance with safety and industry standards. • Lead a technical repair team for service operations Requirements: • Leadership and decision-making skills. • Business acumen and problem-solving abilities. • Strong interpersonal and communication skills. • Experience in automotive management is preferred. Qualification • A University or Polytechnic degree and at least 10 years of experience in a technical service role in a reputable automobile company. • Certifications and training in auto diagnostic, Health Safety, Security, and Environment would be an added advantage. |
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