₦airaland Forum

Hi JideSM,

About a week ago, I noticed my phone no longer had service and honestly, I did not know about the "Keep my Number" program until I went to the MTN website searching for a solution.

The line has been actively roaming and I use it for my banking transactions and to receive alerts. The last text message I received on that number was about 6 weeks ago.

I mailed the customer service address to let them know I cannot afford to lose my number as that is what I have on my account but they've been saying that the line has been disconnected and cannot be reconnected.

Please what are my options ?