If your trend micro security program is creating any trouble on your system or if this program is not allowing your system to install a hardware device, then disabling this program will be the best solution to fix these issues. You can disable this software manually or you can use a diagnose toolkit.
So here, Trend Micro Tech Support provided following instructions in order to turn off this security program on your system. Just follow the below-mentioned instructions properly according to your convenience.
# Disable it from the System Tray
• First of all, go to the system tray at the bottom right side of the screen and right-click on the icon of trend micro application. Alternatively,
you can click on the arrow button on the system tray to view all other icons.
• Then click on ‘Exit’ from the list of options on the drop-down menu and then wait until the icon gets disappeared from the system tray.
• Once it gets disappeared, then the program is disabled.
If you are not able to turn it off from the system tray, then you can move to the second option to disable it.
# Disable it using Diagnostic Toolkit
• Firstly, download the suppporttool.zip from the official site of this software.
• After downloading the zip file right-click on that file and click on extract here option to extract it. After extracting the file, you will see a
a new file labelled as ‘SupportTool.bat’.
• Then right-click on this extracted file and select ‘Run as Administrator’ from the options.
• A pop-up box named as ‘User Account control’ will appear on the screen on which you have to click on Yes button.
• Then a Diagnostic toolkit window will open-up on which you to click on ‘Uninstall’ tab and then click on ‘Stop all components’ button under
the start and stop component section.
• Once the icon gets disappeared, then the software is now disabled.
If you need further assistance regarding this security program, then you can connect with the experts of our Trend Micro Customer Service team by calling at our toll-free number +61 388205068 and get complete assistance from our experts without any delay.