₦airaland Forum

JiffyNaija:
That you do not have the intention to apply should not make you discourage those who are willing to.

Note that we would not post wrong information at the detriment of job seekers, just so to drive traffic. If you are not willing or have no intention to apply, do not make others lose out.

All job openings posted on our board are sourced directly from websites of potential employers and direct advertisers.

gitto:
Our Client is a leading pan-African bank with operations in various countries across the continent.

They are a full-service bank that provide wholesale, retail, investment and transactional banking services to governments, financial institutions, multinationals, local companies, small and medium-sized enterprises (SMEs) and individuals.

This service is delivered through various business divisions which include Consumer Banking, Commercial Banking and Corporate and Investment Banking.

We are currently recruiting “Customer Service Officers – Commercial Banking” across various locations in Nigeria for our client. They will be responsible for provision of effective customer service and excellent support to Commercial Banking Customers towards achieving the bank’s corporate goal.


LOCATIONS - Abuja and Rivers.

RESPONSIBILITIES

- Follow up on customers’ transactions by liaising with branches, trade operations, credit risk management, treasury and other support units
- Ensure the cheques are confirmed to the clearing unit and also to other business offices
- Daily supervision & monitoring of accounts and prompt response to customer requests
- Follow on transactions with internal and external customers.
- Ensure error free processing of customer’s transactions
- Ensure the Team’s approved cost budgets are not exceeded
- Timely response and providing solutions to customers’ request via electronic means
- Sending periodic statements to Customers or based on request
- Preparing RDAS trade schedule and any other reports required within the CCS unit;
- Assisting to resolve online banking channels used by the customers
- Proactively advising customers of their matured obligation well-ahead of their maturity dates and immediately advised by Trade.
- Forwarding of documents for PAAR processing.
- Checking online and proactively advising customers of the issuance of PAARs
- Tracking resolution of customers’ issues/complaints.
- Endorsement of Shipping documents and ensuring documents are dispatched to customers.
- Other duties as assigned by Supervisor


REQUIREMENTS/SKILLS

• Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications will be an added advantage)
• Minimum of 2-3 years banking experience.
• Proactive weekly service calls to customers.
• Processing and following up on CAD and Legal on availments of customers’ facilities and Legal documentations, Legal Input & Liquidating investments
• At the consent of the RMSs, obtaining BCC approvals for USD transfers, amendment request, guarantees, etc.
• Liaise with the CS & RMs at Cluster Locations to finalize transactions consummated in Head Office.


HOW TO APPLY

Qualified individuals should send a soft copy of your CV to resume@rovedana.com. The Subject of the mail should be "Customer Service Officer – Abuja or Rivers.”

purplejuli:
I quit just after a year to further my education

So u quit after the 2yrs or u just left them?

YesNo:
CHIMZARAMEKPERE

thats a 15 letter name. na wah oh

Thoniameek:
You're the type that depend on the woman entirely for upkeep

Because if you were hardworking and I've made enough money, you would be looking for a jwell (your woman) to spend that money

But here you are looking for someone to make the load lighter for you if not take it up entirely

Thoniameek:
They tell you every woman wants to marry?

Well, to answer your question: Yes! I can wait till 40 even to get married and I'll get married whenever and to whomever I please

damilee:
I just received a success mail, waiting for what HCP wanna do

Kunle106:
The way I am looking at the programme, it myt end up been a contract job

crisisexpert321:
Invest #150,000 in media business and get 25%profit yet the money remains with you. Sms 08076750300

calabaman:
Was also present at said briefing.

And i have been wondering also @ OP.

Does anyone have a contact number we can reach them on

rjia:
careers@fidelitybank.com or google there job website and filled d required info