TB MD, Mr. Segun Agbaje

Nume Horsfall

Guaranty Trust Bank Plc (GTBank) Wednesday launched a social banking platform, which allows customers to meet their banking needs on Facebook.

The new offering which is the first of its kind by any Nigerian bank allows members of the public to open GTBank accounts and get customer service support on Facebook.

Speaking on the innovation in an interactive session with journalists, Managing Director/Chief Executive Officer of GTBank, Mr. Segun Agbaje, said the bank’s objective is to engage the public where they work, live or play, adding that the new service would enable those on the social media have a banking relationship and carry out transactions conveniently.

Agbaje  said: “This novel service presently allows people open GTBank accounts and get customer service support on Facebook and in a couple of weeks, we will introduce new service options that include money transfers, airtime purchases and bills payments.”
He further affirmed that GTBank’s commitment to the convenience of its stakeholders, saying that the bank would continue to introduce value adding alternative channels into the future.
GTBank has been at the forefront of industry innovations within the Nigerian  service sector over the last 22 years.

Continuing, the GTBank boss stated that his institution was the  industry as well as the first Nigerian institution to have recognised online/social channels as an emerging service point.

“GTBank has over one million followers on Facebook; the largest for any African Bank. Additionally, the bank recently introduced GTBank Mobile Money, a highly secure application that allows customers and non GTBank customers perform transfers and payments from their mobile phones to any mobile phone subscriber within the country.

“Furthermore, the bank’s internet banking platform is one of the most robust in the industry, supporting a wide array of service offerings that include bills payments, own and third party transfers and foreign exchange transfers to any bank account in the world.

“The bank’s alternative banking channels were given a Payment Card Industry Standards Council (PCISSC) certification late last year, implying that the channels meet acceptable technical and operational requirements to prevent credit card fraud, hacking and other security vulnerabilities,” he explained.

http://www.thisdaylive.com/articles/gtb-unveils-facebook-banking-platform/144641/

Always @ the forefront of any good innovation in the banking sector, kudos to GT. Any business man or entrepreneur that adopt their business model will surely succeed

Nice one. Thumbs up to them

Una dey try, no need to use too much grammer explain am. When explanation go dey necessary na when hackers steal customer password and make transactions. Hmm, fcbk! U no even wan start with nairaland.

I've been banking with GTB for some years now and all I can say is that they are very innovative, they try to always be at †нε forefront in any aspect of banking. This is a welcome development though, and let's see how evolutionary it'll be