wisyno: I recently collected my africard from a UBA branch and after doing the online registration and visa activation, I returned to the bank to pay in 4000 naira, only to get alert of 3370naira as my balance. I asked one of the customer care officers and he said 750 is usually deducted as a charge for the card. This explanation doesn't make sense because 4000-750 = 3250. Did anybody get this sort of deduction on the first deposit?

manufos: When using your UBA Africard on the ATM, select CURRENT as card account type, otherwise you get wrong pin error.

Youngzedd: UBA are criminals. I was charged 168 per USD and 225.60 per euro.
I have abandoned their rubbish card till they repent. GTBank domiciliary account + visa card all the way

manufos:

This is what I saw on their website although it's only U.S dollars there. http://www.ubagroup.com/countries/ng/rates

nevderek: Hello, could someone please tell which of these codes are the default username/card number and passcode for accessing the online portal the first time (03xx) 00000007xxx and P4xx. That's all that came with the envelpoe that enclosed my atm pin.

manufos:


Card number/username is the 16 digit on the front of your card while web passcode is the 4 digit code found below ur atm pin in the letter on that small piece of nylon you removed and placed on paper to reveal ur atm pin. After you log in on www.myubaafricard.com you can change both ur username and passcode to whatever you like.

nevderek:


thanks, I think what we got here in Ghana is different, I cant find such any other four digit code apart from my atm pin. I'm trying to call the head quarters but the number aint connecting. The lady that gave me the card is simply clueless. And i already tried to pay for a forwarding address with the card

eluquenson:

Send a web pin reset request to cfc@ubagroup.com & put your details there, that's your name & card number,send with your email you registered with your card, then send me a pm so as to do a follow up for you.
I can assure you, they will treat it as urgent.

nevderek:

Bro I just sent the request, but i just got the reply to the mail i recently sent to uba, they said the online portal for Nigerians arent the same for Ghanaians, infact they havent got any portal for other countries yet.

I hope the web request mail I just sent them wont harm my card in anyway. Meanwhile, can I now verify the card with Visa? And what is their site.

thanks for your assistance.

wisyno: I recently collected my africard from a UBA branch and after doing the online registration and visa activation, I returned to the bank to pay in 4000 naira, only to get alert of 3370naira as my balance. I asked one of the customer care officers and he said 750 is usually deducted as a charge for the card. This explanation doesn't make sense because 4000-750 = 3250. Did anybody get this sort of deduction on the first deposit?

koonbey: Heyy Everyone,I've been following this Thread for a while now,pending when I get my own Card to comment but UBA has scattered all my Plans now;I asked a Staff at the Bank if I could use the National ID Slip to get the Card,he said yes and I went and got it ,only to be told that it is not acceptable by another Staff in the same Bank ...the unfortunate thing is,I don't have any of the Cards she Listed and I need to use the Card for some Purchases urgently,Purchases I had planned based on the belief that I would be able to get the Card with the National ID.

eluquenson:

If you have National ID Card or Voters Card you are ok to get the Africard but slip is not acceptable to the best of my knowledge

koonbey: Heyy Everyone,I've been following this Thread for a while now,pending when I get my own Card to comment but UBA has scattered all my Plans now;I asked a Staff at the Bank if I could use the National ID Slip to get the Card,he said yes and I went and got it ,only to be told that it is not acceptable by another Staff in the same Bank ...the unfortunate thing is,I don't have any of the Cards she Listed and I need to use the Card for some Purchases urgently,Purchases I had planned based on the belief that I would be able to get the Card with the National ID.

koonbey: Heyy Everyone,I've been following this Thread for a while now,pending when I get my own Card to comment but UBA has scattered all my Plans now;I asked a Staff at the Bank if I could use the National ID Slip to get the Card,he said yes and I went and got it ,only to be told that it is not acceptable by another Staff in the same Bank ...the unfortunate thing is,I don't have any of the Cards she Listed and I need to use the Card for some Purchases urgently,Purchases I had planned based on the belief that I would be able to get the Card with the National ID.

wisyno: I recently collected my africard from a UBA branch and after doing the online registration and visa activation, I returned to the bank to pay in 4000 naira, only to get alert of 3370naira as my balance. I asked one of the customer care officers and he said 750 is usually deducted as a charge for the card. This explanation doesn't make sense because 4000-750 = 3250. Did anybody get this sort of deduction on the first deposit?

ekanDamie:
bro, the samething hapined to me o i deposited 3k got an alert of 2750. checked sometime later n got 2250. i just weak. the problem for me is that to get to the bank, i have to spend up to 500naira. dats y i kept quiet.

Youngzedd:

Welcome to UBA.

You haven't seen anything yet, what they did to me is horrible.
They wanna milk me dry like dry fish.

Say NO to over charging and embrace GTBank Card.

hisblud:
Greetings, have anyone used the chat option to discuss with UBA Africard agent before? it takes time and am yet to get an agen to chat with me. Calling them is out of the question... they keep deducting money from my phone and telling me that agents are busy!

SamReinvented:
Hello,

Please who still uses this prepaid card? Please review. I'm thinking of getting a dollar prepaid card. I hope it isn't affected by the ongoing currency control wahala?

Macsjebs:

Hi, did you eventually get this?