I have been inundated with adverts about Konga and their online shopping, from the internet to TV.
I decided to try to this online shopping thing after visiting their website.
I placed an order on konga.com on the 12th of November 2013 (Tuesday) consisting of a few items, just to check them out to see what the hoopla was all about. On their website, they say we should allow 3-5 working days for delivery outside Lagos, which is reasonable, given that i work in Port Harcourt.
Till this day, 9 days after, I have not gotten my order.
I have called their hotline(01-4605555) since Monday the 18th of November and each person I spoke to promised to speed up the order. It was only this morning that a fellow who I spoke with informed me that the order was still within their premises and had not been shipped.

This, i feel, is grossly unprofessional and unfair to a customer.
Even if I am the odd exception, I feel this is no way to treat a customer.

This is just my little experience with Konga that will greatly deter me from making online purchases.

Even as my face get twitch I swear I won't smile nor laugh

Hahahaha won ti gbe e sinu konga awon oni ranu

Those guys are not in business, someone close to me had similar experience. In short, the order was never delivered.

This is serious.

Teminio: Those guys are not in business, someone close to me had similar experience. In short, the order was never delivered.

if u wanna shop on konga always use the cash on delivery option dat way dy cnt cheat u

with all this their advert everywhere, they can't even deliver

Hi Starboard, , We sincerely apologize on behalf of the entire Konga team for the experience you have had so far.

We are now following you on Nairaland, kindly DM your order number so we can expedite your order.

You are important to us. Thank you.

StarBoard: I have been inundated with adverts about Konga and their online shopping, from the internet to TV.
I decided to try to this online shopping thing after visiting their website.
I placed an order on konga.com on the 12th of November 2013 (Tuesday) consisting of a few items, just to check them out to see what the hoopla was all about. On their website, they say we should allow 3-5 working days for delivery outside Lagos, which is reasonable, given that i work in Port Harcourt.
Till this day, 9 days after, I have not gotten my order.
I have called their hotline(01-4605555) since Monday the 18th of November and each person I spoke to promised to speed up the order. It was only this morning that a fellow who I spoke with informed me that the order was still within their premises and had not been shipped.

This, i feel, is grossly unprofessional and unfair to a customer.
Even if I am the odd exception, I feel this is no way to treat a customer.

This is just my little experience with Konga that will greatly deter me from making online purchases.