flybiz08: Hello Nairalanders,
On the 2nd of December 2013, I ordered for one piece of Samsung Active Tab 3 from . I immediately got a confirmation mail both from Jumia.com.mg and from GlobalPay that the transaction was successful. It was then time to wait and according to their delivery terms and conditions, I was to get my product in 2 - 8 days. Delivery was meant to be in Enugu.
I did not hear from after the order number was verified. I started getting worried that no one had contacted me and on the 5th of December 2013, I decided to call on 01-46 04 400. To the biggest surprise of my life, my order had been cancelled the previous day being 4th December 2013. No notification was given and it was at this point that I began to question their credibility. I was told on the 5th when I made my first call that I would get my money in 2-3 business days and up till this moment being 10th of December 2013, I have not received anything from them. I have called over 5 times and even on one occasion, the support representative kept me on hold without getting back.
I humbly ask to refund my money. One of the representative whom I spoke with today being the 10th of December 2013 told me that my money has been sent since 4th December 2013 whereas other representatives especially Fred, that I have spoken to before now told me to be patient till my money is refunded to my account. I have been to my bank and I can confirm that I have not received any money. I have also not received any alert to that effect.
, please refund my money. I do not wish to escalate this beyond our dear forum. I am begging you. I do not regard you as a scam organization and in that vain, live up to your reputation by refunding my money.
Thank you.

oldenglish: Anything electronics contact me. Come, see, satisfied and pay. No long thing at all.

nbright: There are many reasons why people shop online... People believe that online goods are authentic, they are cheaper, you can compare with other products, etc. Some people just don't go out much (I inclusive) so they feel comfortable doing shoppings online

joanpinkie: Yesterday I wanted to order some pairs of office shoes and a denim T shirt , but then network was bad . I just learnt from this story.

flybiz08: Hello Nairalanders,
On the 2nd of December 2013, I ordered for one piece of Samsung Active Tab 3 from . I immediately got a confirmation mail both from Jumia.com.mg and from GlobalPay that the transaction was successful. It was then time to wait and according to their delivery terms and conditions, I was to get my product in 2 - 8 days. Delivery was meant to be in Enugu.
I did not hear from after the order number was verified. I started getting worried that no one had contacted me and on the 5th of December 2013, I decided to call on 01-46 04 400. To the biggest surprise of my life, my order had been cancelled the previous day being 4th December 2013. No notification was given and it was at this point that I began to question their credibility. I was told on the 5th when I made my first call that I would get my money in 2-3 business days and up till this moment being 10th of December 2013, I have not received anything from them. I have called over 5 times and even on one occasion, the support representative kept me on hold without getting back.
I humbly ask to refund my money. One of the representative whom I spoke with today being the 10th of December 2013 told me that my money has been sent since 4th December 2013 whereas other representatives especially Fred, that I have spoken to before now told me to be patient till my money is refunded to my account. I have been to my bank and I can confirm that I have not received any money. I have also not received any alert to that effect.
, please refund my money. I do not wish to escalate this beyond our dear forum. I am begging you. I do not regard you as a scam organization and in that vain, live up to your reputation by refunding my money.
Thank you.

andymofia:

I have purchased several items from jumia. But my style is choosing the 'pay on delivery' option. The reason is, I get to see the item, inspect it before I pay. You have nothing to worry about when you choose the pay on delivery option.

EXACTLY

Booty4me: is it dat sum pple are just so lazy to go to d market and buy what they want?... i cant buy anytin i have nt seen with my eyes.. dat just me

LizzyAnn: Some people re just funny wat happened to the pay on delivery option As for me I think there is a mixup somewhere I ve ordered a lot of items from jumia nd konga nd I ve received them through the pay on delivery option.