Gentle2015:



Thanks. I have contacted you guys online. Great job

Thank your sir

callydon:

How?

Contact publicdomainregistry

These 'hostx' guys are taking eternity to recover my blog from domainking.ng, please who has actually gotten his/her site back online? Please tell me who's services you used.

THANKS

HostX doesn't have a good customer service yet, It always take them forever to reply to mails, I hope this isn't the second version on Domainking

callydon:
These 'hostx' guys are taking eternity to recover my blog from domainking.ng, please who has actually gotten his/her site back online? Please tell me who's services you used.

THANKS

ridbay:
HostX doesn't have a good customer service yet, It always take them forever to reply to mails, I hope this isn't the second version on Domainking

I thought I was d only one experiencing this.

Plz which other domain registra do u suggest?

callydon:


I thought I was d only one experiencing this.

Plz which other domain registra do u suggest?

Hello,

You can transfer your ng domain name to us. Kindly place order with us and we will take it up from there. We will get the EPP Code from the registrar.

https://www.betahost247.com/billing/cart.php?a=add&domain=transfer

Thank you

Regards,
Mariam Sule
Beta Host Limited Sales Team

Thank God my domain, www.portharcourttimes.com is back.

DOMAINKING IS BACK, they've been updating their twitter and facebook accounts,
you can as well reach them via domainkingng@gmail.com.

http://design.victorezblog.com.ng I’m Okonkwo Victor, a 16-year-old solopreneur, lifestyle blogger and blog designer. Victorez Designs is a graphic and web design company specialising in responsive website design, website creation, branding, E-commerce, blog consulting and reviews etc. I offer minimal blog designs, social media and business branding services for anyone interested in creating an online space. With an experience in Media & Web Design, I understand the importance of utilising technology and branding principles to create beautiful online spaces. Victorez Designs was founded on the 18th Day of March 2017, and it has continued to blossom. My clean, professional designs will attract more clients every day, and I know this is just the beginning. www.design.victorezblog.com.ng I’m also a blogger myself! My blog chronicles my journey through my blogging and personal life as I experiment with my personal style, discover my passions, create contents and, most importantly, build my blog and business from scratch. Our website is www.design.victorezblog.com.ng

DomainKing is finally back,. Would have move my Domain/Host today but miraculously saw my site back.

It's not easy.. thoughi lost a lot of traffic but happy to still stickwith you guys. #BeCareful Next Time

callydon:


I thought I was d only one experiencing this.

Plz which other domain registra do u suggest?

Sorry about that, we tend to have queue on the tickets. But we have attended to everyone already.

Please contact team @ hostx.ng if you still need our assistance.

ridbay:
HostX doesn't have a good customer service yet, It always take them forever to reply to mails, I hope this isn't the second version on Domainking

We had a number of support queues, sorry we have been slow. Let me know if you have been attended to.

callydon:


Please what's d procedure

Read this and this to learn how to move from domainking through publidomainregistry...........

Hi,
I officially represent DomainKing.NG on Nairaland. I request all users who are facing any problems related to our services contact us at our email support@domainking.ng .

At the present moment, we are working on putting things back on track.

Our services will be available to full extent very soon.

We will update the masses as we go along.

Best Regards,
DomainKing.NG

Please the client area is not showing. I want to renew

DomainKingTeam:
Hi,
I officially represent DomainKing.NG on Nairaland. I request all users who are facing any problems related to our services contact us at our email support@domainking.ng .

At the present moment, we are working on putting things back on track.

Our services will be available to full extent very soon.

We will update the masses as we go along.

Best Regards,
DomainKing.NG

We want to hear your official statement about what really happened?
Is there hope of recovering our website hosted on your servers?

Gentle2015:
Please the client area is not showing. I want to renew

The client area will be unavailable for a few more days,but i am sure support can help you out,contact support@domainking.ng

lanre316:


We want to hear your official statement about what really happened?
Is there hope of recovering our website hosted on your servers?

Please tell us the domain names involved and send an email to support@domainking.ng mentioning the domain names involved with the hosting plans you had bought.As far as the hosting is concerned i assure you none of the hosting clients data was compromised in this lapse, that we had,so your claim can we, recover the website hosted with you would not make sense,The data on our servers is intact.You are either facing a minor issue which our support team will make short work of, when you tell them or you only have domain names and free panels,which also can be easily resolved.
In any case contact support@domainking.ng for a more personalized solution to your problem

hi,i already moved my domain,but want to add another domain to the hosting server of my plan,

since i am entitled to host two domain,of which one is already moved...how do i get a space for another domain

Thanks

barapistis:
hi,i already moved my domain,but want to add another domain to the hosting server of my plan,

since i am entitled to host two domain,of which one is already moved...how do i get a space for another domain

Thanks

Contact us at support@domainking.ng for further information.

lanre316:


We want to hear your official statement about what really happened?
Is there hope of recovering our website hosted on your servers?

This is very important. Nigerians will not trust a company that will not be responsible for their bad leadership and management.

It is not about just nigerian's it is about every client and their company and we realize that,we assure you no client will suffer due to mistakes that have been made by our staff,we are reimbursing clients who paid by refunding them,and will provide sufficient compensation in terms of extra service to those who were compromised.
We have hired new staff competent in their fields and ready to handle any unforeseen circumstances.That will be proven by the test of time.
But i assure you No data was lost.
I assure you that 80 percent of problem have been dealt with.
Refunds are being processed as we tally the record,each day
We do understand the meaning of the word Responsibility.
And yes we have been hearing this message about our responsibility ,in the form of ire of our clients since we returned,we deserved their anger and we will be responsibly resolving their issues as a good company.
We were never going to leave clients and run away,we follow good protocols that bind us to our client responsibility,otherwise we would never have returned to face such a situation,we returned because we care about our clients.
We know a few clients have been parted with their money,they will be refunded even at extra cost to us.
We have been working round the clock without receiving a single payment and not single business dollar for last 2 months ,we are assuming that responsibility just for the sake of clients,all of this has been done with cost reflecting against the company,without any new business being received,we did it because it was our responsibility.
We will continue to resolve client issues,not in hopes to just regain their trust and their business back but to fulfill our responsibility.We will continue to do it even if this practice runs us out of business ,so is our level commitment.
we havn't gauged the level of market response towards our services yet,but we will still fulfill our responsibility even if the response is feeble.
Now don't just sit there ,write to us,if you purchased our services,we will resolve your issue,we are paid to do that.
Write to us at support@domainking.ng we will resolve your issues.
We are in negotiations with NIRA and are working on bringing the main website,then the client panel and live chat will also return.
Regards
Domainking.ng

Please domainking kindly send me my domain Epp code i want to transfer immediately. I have sent several emails to your support team without getting any reply. Kindly send me my domain Epp code through email. My domain is dailyschoolgist.com.ng

AnthonyDgreat:
Please domainking kindly send me my domain Epp code i want to transfer immediately. I have sent several emails to your support team without getting any reply. Kindly send me my domain Epp code through email. My domain is dailyschoolgist.com.ng

Dear Anthony you don't need to spam every social link,we saw your three comments on facebook as well,that was not necessary,we will reply to you if you have initiated the request to transfer.If there was delay we apologize as some tickets get blocked in spam filter.
No need to be impatient,we will get your request fulfilled on priority.

Hello domainking I am trying to access my client account on your website but its giving me error response. (Am sure i typed the correct password) That my account may have been suspended. Though it's been awhile I log in last but I want to renew my domain name before its expires. Pls I need to access my client account ASAP. My email is kofoworola_m@yahoo.com

kofomichael:
Hello domainking I am trying to access my client account on your website but its giving me error response. (Am sure i typed the correct password) That my account may have been suspended. Though it's been awhile I log in last but I want to renew my domain name before its expires. Pls I need to access my client account ASAP. My email is kofoworola_m@yahoo.com

We have created an internal ticket with your email address, but you must also contact support@domainking.ng,and tell the support the domain name involved.We are sorry for any inconvenience you may have suffered.

DomainKingTeam:

We have created an internal ticket with your email address, but you must also contact support@domainking.ng,and tell the support the domain name involved.We are sorry for any inconvenience you may have suffered.

I have sent a mail to you for the past 3 days. You responded you will resolve my issues, but you haven't. My ticket number is Ticket ID: 728156. Please do something. I need to access my website www.arkshore.com ASAP

lanre316:


I have sent a mail to you for the past 3 days. You responded you will resolve my issues, but you haven't. My ticket number is Ticket ID: 728156. Please do something. I need to access my website www.arkshore.com ASAP

Hi,
I have checked that our support team has already replied to your query at your registered email.

Please check your registered email.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Vishal
DomainKing.NG

DomainKingTeam:


Hi,
I have checked that our support team has already replied to your query at your registered email.

Please check your registered email.

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Vishal
DomainKing.NG

I need help. I couldn't renew my domain account nor my hosting account during the period your website was shut down, now my hosting account has expired. Please do something about cases of people like me who are unable to renew their account during the period your domainking was unavailable.

lanre316:


I need help. I couldn't renew my domain account nor my hosting account during the period your website was shut down, now my hosting account has expired. Please do something about cases of people like me who are unable to renew their account during the period your domainking was unavailable.

Hi,
I can see that our support team is continuously replying to your queries.

So please check your registered email.

Moreover for any query related to our products or services you can contact us at our email support@domainking.ng

If you have any further issues then you can email to us at support[at]domainking.ng. Our support team will assist you in solving this issue.

Feel free to contact us if you need any help.

Best Regards,
Vishal
DomainKing.NG

Hi,
Greetings for the day. I officially represent DomainKing.NG on Nairaland. We are coming back online.

Over the past few weeks, our website was unavailable due to maintenance and other issues.

Some of the clients would had not been able to buy and renew their services. But, now our website is online and all the services are available except .ng domain registration.

We are really sorry for inconvenience you all had to face during this time due to our website being off-line. We have tried to resolve all the pending queries and have been processing refunds to all those who had not received the service for which they had paid.

We are working hard to come back strong and realize our motto to provide domain and hosting services to our clients at an affordable price.

We also want to thank all the well-wishers who have supported us in any manner during this phase of downtime. We are glad that you all kept your faith in us and we assure you all that we will not let you down.

We want to inform you that now, DomainKing.NG is functional and you can place new order for Domain Registration & Webhosting.

Please note that, currently we are not receiving any new order for .NG domains (.com.ng , org.ng etc. ).

But, you will be able to register all other domain extensions provided by us that include .Com .Net .Org and .Biz etc.

The service for .ng domain registration is temporarily not available but we will start the service again once things have been sorted out.

We also want to inform you that, during the time our website was offline, we have tried to resolve all the support and billing inquiries via our email. We are also providing clients with refund to whom services were not delivered.

By any chance, if anyone have not been able to contact us then we request them to please send us an email now. You can email us at support@DomainKing.NG and our support will get back to you as soon as possible.

For all the existing clients: Our Platform is functional and you can manage your domain and hosting on your own. If anyone is facing issues then they can contact us by sending a mail across to support@DomainKing.NG.

We will soon issue an official statement with all the details and clarifications for issues that happened on our website.

Best Regards
DomainKing.NG