Client Service Executive
Nigeria
Port Harcourt/Lagos Nigeria

OUR COMPANY

Voomconnect is a technology service company operating a leading online and mobile app booking platform for transportation service, cloud computing and other services. We provide technology and services to enable passengers, drivers, and other stakeholders to conduct business in our system.


JOB DESCRIPTION

As a Client Service Executive you will be responsible for owning all aspects of delivering top-notch service to key clients. You will work closely with senior-level management and client development associates to help scope and define how to solve their most pressing strategic issues; work closely with top-tier independent professionals to meet client needs; negotiate terms and solve immediate problems; oversee all aspects of client relation engagement success; build lasting relationships with our clients.
Specific skills required include, but are not limited to

• Ability to strike conversation and get agreement.
• Savvy skills to turn objections or an irritated customer to an advocate.
• Creating exceptional emails and blogs.
• Articulates and speaks eloquently on the phone and draft clear and concise emails to clients.
• A charismatic and fun personality who can engage with anyone.
• Excellent negotiations skills.

JOB REQUIREMENTS

• Excellent communication skills, both written and verbal
• BA/BS degree from a leading University
• Solid computer skills i.e. Microsoft office
• Strong presence in social media (twitter, facebook, blogging etc).
• Leader amongst friends
• Outgoing phone presence; Comfortable speaking with all manner of people
• Excellent attention to detail
• Team player, self-starter/entrepreneurial nature
• Willingness to be flexible and work on lots of projects at once


Client Development Associates
Nigeria
Port Harcourt/Lagos Nigeria

OUR COMPANY

Voomconnect is a technology service company operating a leading online and mobile app booking platform for transportation service, cloud computing and other services. We provide technology and services to enable passengers, drivers, and other stakeholders to conduct business in our system.

JOB DESCRIPTION

As an Associate, you will support the team that is responsible for developing market segments, partnerships to target expanding business relationships to:

(1) Increase our customer base (passengers)
(2) Increase the supply of (drivers) available on the Vooomconnect platform; and
(3) Form alliance with Companies and organizations to increase our ridership.
(4) Create more profitable portfolio.


We’re looking for confident, self-motivated individuals, with initiative and keen sense of ownership, speedy execution who is willing to roll up his sleeves and get the job done, to join our growing client development team, ideally in Port Harcourt, Lagos and Abuja. We are looking for innovative people who are competitive, goal oriented, and love to learn, and have an entrepreneurial spirit. As an Associate you will get exposure to a broad base of companies with diverse needs. You will learn something new every day and get to interact with some of the most experienced minds in business.

RESPONSIBILITIES

• Serve as a key member of the Voomconnect Client Development team in helping to drive overall market strategy
• Introducing target clients to Voomconnect business model and broadening client relationships.
• Handle a high volume of engagements and the fast pace of our company.
• Meeting and exceeding goals and expectations.
• Updating activity in company database and maintaining a strong process focus in sales activities.
• Sharing and learning best practices with others in Voomconnect.


JOB REQUIREMENTS

• A bachelor’s degree from a leading University
• A desire to start a career in sales and advance within the company
• Excellent time management and organizational skills
• Confidence speaking with senior executives
• Excellent communication skills, both written and verbal
• Enthusiasm for an entrepreneurial work environment
• The ability to work both independently and as a team
• Strong presence in social media (twitter, facebook, blogging etc).
• Knowledge of the use of Android phone and its app, especially Voomconnect app.
• 1 – 3 years of customer relations, or business development experience in the Nigeria region.
• Strong verbal and written communications skills are a must, as well as leadership skills.
• Demonstrated ability to work effectively across internal and external organizations.
• Deep contacts with business leaders across Nigeria’s leading companies in all industry


Client Development Manager
Nigeria
Lagos/Port Harcourt Nigeria

OUR COMPANY

Voomconnect is a technology service company operating a leading online and mobile app booking platform for transportation service, cloud computing and other services. We provide technology and services to enable passengers, drivers, and other stakeholders to conduct business in our system.
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JOB DESCRIPTION

This role focuses primarily on developing new accounts, partnership and on expanding relationships within the existing accounts. Specific responsibilities include, but are not limited to:

(1) Increase our customer base (passengers)
(2) Increase the supply of (drivers) available on the Vooomconnect platform; and
(3) Form alliance with Companies and organizations to increase our ridership.
(4) Create more profitable portfolio.


We’re looking for confident, self-motivated individuals, with initiative and keen sense of ownership, speedy execution who is willing to roll up his sleeves and get the job done. We’re looking for confident, successful individuals to join our growing client development team, ideally in Port Harcourt and Lagos We are looking for innovative people who are competitive, goal oriented, and have an entrepreneurial spirit.

RESPONSIBILITIES

• Introducing target clients to Voomconnect business model and broadening client relationships.
• Developing and articulating a strong understanding of Voomconnect’s capabilities and unique value proposition.
• Setting up and driving to close potential opportunities.
• Actively keeping in touch with executives to stay top of mind and develop new market inquiries
• Execute on Voomconnect’s top partnership opportunities in the Nigeria region while working with key internal stakeholders.
• Meeting and exceeding goals and expectations.
• Updating activity in company database and maintaining a strong process focus in sales activities.
• Sharing and learning best practices with others in Voomconnect.


JOB REQUIREMENTS
• A bachelor’s degree from a leading University.
• Strong sales track record with 1-3 years in client facing, B2B sales roles, ideally selling services (as opposed to products), preferably within strategy, business development, corporate development, finance and marketing.
• Strong communications skills.
• Ability to quickly and insightfully match client needs to Voomconnect capabilities, either over the phone or in person.
• Ability to create and deliver compelling and persuasive arguments with an executive level audience.
• Demonstrated track record to surpass goals, both call volume and revenue goals
• Driven by customer impact and able to think strategically about growing the business.
• Comfortable in a metrics managed environment.
• Outgoing, confident, helpful, and highly responsive style; a Team player.
• Deep contacts with business leaders across Nigeria’s leading companies in all industry.


To apply
Please send your CV and COVER LETTER to recruitment@voomconnectng.com with the position as subject. In your cover letter, please specifically let us know why you are interested in the position and your review or short description of the Voomconnect app. Application closes on 8-Nov-2014.