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Do your customers feel valued? When they do, they keep coming back.
When they don't, your business suffers. In this course,author and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver

outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively

handle angry customers. He'll also share ways to find out what your customers really think about your service, and use their feedback to improve.


To order this course, please visit www.tya.com.ng it call 07035754077

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