Create / Add a New Customer In QuickBooks

QuickBooks allows you to keep track of customers and the individual jobs performed for a customer. When you create a new job for a customer, the job is listed as a subcategory under the respective customer in the customer list. QuickBooks allows you to add as many jobs as needed for a single customer. Some businesses do not segregate each job performed for a customer. For most product-based businesses, it is not imperative to create a new job for each customer.

However, if you are a service provider who will perform a different task for your customers, it is important to track each job. In this lesson, we will add a single customer and job. There are several fields that must be addressed when creating a new customer. The most important are name, address and payment terms fields.

The payment terms field is especially important because you must dictate when you expect payment to be made towards an invoice. If you do not indicate your terms, then your customers might not take the initiative to pay you promptly. To enter in a single customer’s information, perform the following steps:

Here is a summary of the steps performed in the QuickBooks tutorials video:

1. Click the Customers icon on the icon bar, or you can open the customer center by clicking Customers on the menu bar then click Customer Center.

2. Click the “New Customer and Job” button. Select New Customer from the drop-down menu.

3. Click the “Address Info” tab on the left.

4. We will fill in information for the highlighted fields only.

5. You can copy the billing address to the Ship To field if you are shipping to the same address.

6. Now that we have entered in the necessary information, we will add a second shipping address. To do this, click the “+” sign next to the Ship To field, or you can click the arrow in the menu label directly above it.

7. Fill in the information for the highlighted fields. Make a note at the bottom if necessary. You can also change the Ship To name if needed.

8. After you have finished entering in a new shipping address, click OK.

9. Click the Payment Settings tab. We will focus on the Payment Terms field. The Payment Terms dictate when your company expects to receive payment. The default payment term is “Net 30″ and that means your company would like to be paid the net amount of the invoice in 30 days from the invoice date. However, for this example, we will choose another payment option. There are fields that can be used to enter and save a customer’s credit card information if needed.

10. Click the arrow in the Payment Terms field and select 1% 10 Net 30. This option means that if a customer pays within 10 days of the invoice date, you will give them a 1% discount form the total amount of the invoice.

For example, assume an invoice total is $500 and the date on the invoice is 1/1/2015. If the customer pays the invoice by 1/10/2015, they will receive a $5 discount, which means that they will only have to pay $495 (.01 X $500 = $5).

The Credit Limit field can be used to limit the amount of money that you extend to a customer. If you set the credit limit at $1,000, and the customer already has $900 in outstanding invoices, QuickBooks will display a warning if the customer makes an additional purchase of $101 or more.

You will be able to sell to the customer if they pass this threshold, but it is at your discretion. The Price Level field allows you to set a specific discount for certain customers. We will revisit this field in a later lesson.

11. The Sales Tax field is used to set a default tax rate for a particular customer. Some customer may not have to pay state sales tax, but they have to pay local. This is particularly common with universities. There are tax exempt companies that will not have to pay sales tax at all. We will revisit this field in a later lesson.

12. The Additional Info section is used to add a salesperson or Customer Type. Additionally, you can add a Custom Field for anything related to the business. For example, you might want to create a field called Delivery Company, and in this field you can enter in various delivery companies such as UPS or FedEx. When you run a report using this field, you can sort and arrange the data as needed.

13. The Job Info tab allows you to enter in various information regarding a particular job for the customer. The information listed in these fields can be seen in various reports by clicking on the | Reports Menu - List | Customer Contact | Customize Report, then select the fields that you want to be displayed in your report.

14. After you click OK, all of the customer’s information that you have entered will be displayed in this screen above.

Watch this Youtube Video to See How it works.

https://www.youtube.com/watch?v=mjrhv1FAiWU
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