l recently bought the much advertised Infinix Zero X506 phone from JUMIA with order number 309539726. I had hoped to enjoy the free 500MB monthly data for 12 months which is conspicuously advertised on the package of the phone. But to my surprise when I tried to activate the offer. I was told my device is not eligible for this offer. I immediately called JUMIA last Friday but was told to contact Etisalat as they are the ones that grant the offer. Little did I know that JUMIA was shying away from the truth. This morning I decided to call JUMIA again, perhaps, the earlier person I called did not have the correct information. Having connected with one Bekere or so in JUMIA this morning, she asked me to type mid in capital letters and send to 8186. Feeling better I quickly did that but was still told my device is not eligible for this offer. When I called Etisalat I was asked where I bought the phone and I told them JUMIA. I was shocked when I was told it is only infix zero phones bought from konga that enjoy that free monthly 500MB for one year. When I called JUMIA to ask them why they are deceiving customers all they could say is we are sorry, we will get back to you.

front page thinz

HAHAHAHAHA. Sorry OP, no ethics in Nigerian business(es).

sorry they'll get back to u

kaorama:
l recently bought the much advertised Infinix Zero X506 phone from JUMIA with order number 309539726. I had hoped to enjoy the free 500MB monthly data for 12 months which is conspicuously advertised on the package of the phone. But to my surprise when I tried to activate the offer. I was told my device is not eligible for this offer. I immediately called JUMIA last Friday but was told to contact Etisalat as they are the ones that grant the offer. Little did I know that JUMIA was shying away from the truth. This morning I decided to call JUMIA again, perhaps, the earlier person I called did not have the correct information. Having connected with one Bekere or so in JUMIA this morning, she asked me to type mid in capital letters and send to 8186. Feeling better I quickly did that but was still told my device is not eligible for this offer. When I called Etisalat I was asked where I bought the phone and I told them JUMIA. I was shocked when I was told it is only infix zero phones bought from konga that enjoy that free monthly 500MB for one year. When I called JUMIA to ask them why they are deceiving customers all they could say is we are sorry, we will get back to you.

Dear David, sorry for any inconvenience or disappointment this may have caused you, we will surely get back to you. There must have been a mix up somewhere. Jumia cares.

charix:
HAHAHAHAHA. Sorry OP, no ethics in Nigerian business(es).

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Assuming we have working monitoring agencies in the country, things would have been different. However, I will take JUMIA up on this immediately.

kudoxs:
Dear David, sorry for any inconvenience or disappointment this may have caused you, we will surely get back to you. There must have been a mix up somewhere. Jumia cares.

Your deception has continued till today. JUMIA has called and mailed a thousand and one times asking for IMEI no and promising to activate my data in 6 to 10 days. This JUMNA has never done even after more than 3 weeks.